PLEASE USE ANOTHER COMPANY! Flowers ordered for specific timeslot and premium paid for service Flowers did not arrive, no answer to contact on WhatsApp or email until late into evening... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery, easy communication service on WhatsApp for any queries, MyFlowers is my go to for ordering flowers nowadays, especially with the money you earn back on orders to put towards the next on... See more
Absolutely brilliant slight miss ap to start with But great first communication and sorted very next day Certain will always continue to us there service and certainly recommend to everyone O... See more
Company replied
Just perfect! I ordered some flowers for 48 hours but I did not realised that I chose wrong day, just went on their app, talked to them through the chat box and they have rearranged the date, first th... See more
Company replied
Company details
Written by the company
MyFlowers.co.uk is your one-stop online shop for all your gifting needs. If you ever forget to buy a lavish flower bouquet for an event, don’t worry. You can count on us by simply placing an order on our online store and leave the rest to us. We provide rapid same-day delivery in 3 hours in London and offer fresh flowers delivered the next day in the UK depending on your address. We present a wide variety of flowers and bouquets for you to choose from as per your preference and provide free delivery in London. Our flowers are fresh and appealingly colourful. Their natural smell brings up a good mood and freshness. You can order a bouquet of stunning red roses, a bouquet of mixed flowers, or exotic orchids with our free delivery service. We understand the urgent needs of our clients, therefore, we provide same day delivery in London within 3 hours. We also provide a replacement warranty for our flower bouquets for 5 days. It means if it does not stay fresh for at least 5 days, you can contact our team on WhatsApp and we will replace that flower bouquet with a new one for FREE. Why choose us? Because we provide fresh, colourful, and appealing flowers with speedy delivery. In addition, we share photos of your flowers or bouquets before your flower delivery in London or other parts of the UK. We are expert local florists who inspect the flowers properly to ensure they are of the highest quality before delivery. We have no competition in our exceptionally fast free delivery of fresh flowers. Get your flowers delivered anywhere in the UK with myflowers.co.uk!
Contact info
24 Old Jamaica road , Se16 4aw, London , United Kingdom
- support@myflowers.delivery
- myflowers.co.uk
Breach of guidelines
Very good experience and very good…
Very good experience and very good delivery prompt and good customer service

Reply from MyFlowers
Beautiful flowers
Next day delivery, flowers feel like velvet. They’re so gorgeous! 100% recommend perfect gift for loved ones. Beautiful box too.

Reply from MyFlowers
AVOID THIS COMPANY!!
AVOID THIS COMPANY!!
I ordered a medium graduation bouquet for my daughter’s graduation, and what arrived was completely unacceptable. The bouquet contained just 14 individual stems, looked tiny, cheap, and nothing like what I expected for the price. To make things worse, the colours were completely wrong and did not match what I had ordered or expected. It was embarrassing to give on such a special day.
I contacted the company immediately, explained my concerns, and provided clear photos showing exactly what I had received. Despite the evidence, they refused to offer a refund or take any responsibility. The customer service was just as disappointing as the product.
The bouquet was poor quality, the colours were incorrect, the size was nowhere near what I expected for a medium bouquet, and the company showed no interest in resolving the issue. I feel completely let down and would strongly advise others to spend their money elsewhere.
Great & fast service also a huge…
Great & fast service also a huge selection to choose from from flowers to little gifts and many more
the flowers them self are perfect I will definitely be a returning customer

Reply from MyFlowers

Reply from MyFlowers
Take the reviews, with a pinch of salt! Try it for yourself! 5/5
As always, great service! Love this company.

Reply from MyFlowers
Beautiful flowers delivered in time
Beautiful flowers delivered in time. Thank you

Reply from MyFlowers
They were swift
They were swift, reliable, and exceptional with their customer service. I'm definitely going to be ordering again soon.

Reply from MyFlowers
High quality
High quality, delivered quickly. Would certainly recommend and use again.

Reply from MyFlowers
Advertised flowers to be delivered same…
Whilst delivery was not as promised, the flowers were nice when they arrived and MyFlowers did everything they could to make things better
10/10 Second time using this service…
10/10 Second time using this service highly recommend 👌

Reply from MyFlowers
Ordered yesterday saying that they will…
Ordered yesterday saying that they will be here yesterday 12 oclock sunday still no flowers very bad service indeed
Do not order
Do not order. I made my first order which is through a subscription (things was okay) but it is impossible to cancel this subscription.
You cannot cancel going forward if a delivery is being dealt with and as my second was delayed and never arrived in the end, I was charges for a third order with no way to cancel until that is delivered! No acknowledgement of my missing parcel or apology.
This company is a fraud. Do not give them your money
I bought a same day delivery for a 18th Birthday present. At roughly 1am on Friday 10th July. An email was sent at 9am saying there wasn't the flowers I selected but they would send flowers anyway unless I responded otherwise with the hour. By 6pm, no delivery of flowers.
I sent an email requesting a refund as the flowers were not delivered as I paid for. No response.
I would not recommend this service.
Overpriced online flowers
My daughter ordered a bouquet in a box to be delivered for my birthday, they arrived on time, i would estimate the cost of the fliwers to be around £30, having checked my daughters bank account she had been charged £87.99, extremely overpriced. When my daughter questioned the costs the breakdown was flowers £69.50 the rest £15 delivery, £4.99 for someyhing called without reason, service fee £1.99.
My daughter has learning difficulties and wanted to send me a surprise whuch was lovely but very overpriced.
More Than a Flower Shop – A Team That Truly Cares 💐❤️
I had a truly wonderful experience with MyFlowers.
The bouquet was absolutely beautiful, fresh, and exactly as I had hoped. The flowers looked stunning and were clearly prepared with great care.
What impressed me the most, however, was the customer service team. They didn't make me feel like I was simply talking to customer support—they made me feel like I was talking to genuine friends who truly cared about my order and my experience.
It is rare to find a company where the service feels so personal and sincere. My heartfelt thanks to the entire MyFlowers team for going above and beyond.
I will definitely order from you again and will happily recommend MyFlowers to anyone looking for beautiful flowers and truly exceptional customer service.
Thank you for making this gift so special. 🌸💐❤️

Reply from MyFlowers
Scammers
Scammers , do not use this company.
Ordered flowers for same day delivery and paid. Recieved a phone call 2 mins later saying they cant deliver so will when they can. I refused and asked for a refund and 2 weeks of waiting they are ignoring my emails, calls and whats app.
******scammers******
I received an order today that wasn't…
I received an order today that wasn't for me. I tried umpteen times to get help from this company so I could get the flowers to the correct address as the address had been torn off the box.
I spent my own time hunting for the right recipient with no help whatsoever from Myflowers. Do not waste your money with this company.
Be careful
Be careful. There is a Myflowers and a MyFlowers.
The first ones are dreadful
Poor Service - poor management
After agreeing on a date and time, the flowers were not delivered. Initially, I recieved a phone call that they will not be delivered and then they did not get delivered on the second agreed time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.