I’ve had a great experience with the MFF support team! They’re incredibly fast, professional, and always ready to solve any issue within seconds. Special thanks to CARAMEL for the outstanding support... See more

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My Funded Futures is an excellent company—a great platform with outstanding features compared to the competition and unbeatable support for newcomers like us. Special thanks to Psalm, who helped me ev... See more
Emmanuel was such a pleasure to work with and handled the Tradovate lagging issue I experienced this week that resulted in a big loss for me very thoughtfully and professionally! I dearly appreciate h... See more
Had an issue on my part where I accidentally purchased an evaluation on a platform I didn’t plan on using. I contacted support and was assisted by IKE. Ike handle my refund in like 5 minutes from star... See more
Company details
Written by the company
My Funded Futures is a trader-first futures prop firm built around what matters most: clear rules, reliable payouts, flexible plans, and a real path to live capital. More than 100,000 traders have chosen MFFU, with access to zero activation fees, no daily loss limit on most plans, profit splits up to 90%, and daily payout options. Around 80% of eligible payout requests are approved automatically in under a second—because traders should be able to count on getting paid without unnecessary delays or guesswork. In an industry that can change overnight, we are focused on building something traders can rely on for the long run. That means prioritizing stability, communicating clearly, and continuing to put the trader experience first. Raise your standard. Trade MFFU.
Contact info
United States
- support@myfundedfutures.com
- myfundedfutures.com
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Great firm and their customer support…
Great firm and their customer support agent, Psalm, was extremely helpful and timely in his responses. Thank you!
Had an issue with a pymt
Had an issue with a pymt. Ike and Tim responded quickly and fixed the issue. Thanks guys!
ike's support made my time at MFFU very…
ike's support made my time at MFFU very smooth and convenient
Customer representative was very quick…
Customer representative was very quick to help me with my question. Love the support at My Funded Futures!
Amazing customer service
Amazing customer service ! Ike and Psalm solved my issue in no time !
Anah was very fast with her support
Anah was very fast with her support
Pro Plan Clarification and Leneancy
Psalm was very patient and helpful. He clarified all my doubts. For more people like him. Great support!
Zim was more than wonderful with…
Zim was more than wonderful with helping me with my issue! Very tech savvy and quick!
Psalm patiently helped to answer all…
Psalm patiently helped to answer all the questions
ike They resolved it for me quickly.
Psalm thank you for you quick respond
Psalm thank you for you quick respond. I understood the question i had. Thank you
Title: Hidden Overcharges and Terrible Support – Be Careful
I purchased a 50K evaluation account where the checkout page showed a discounted total of $104 USD, but my credit card was secretly charged the full price of $209 USD instead. When I checked my bank statement and reached out to support, they refused to issue a refund or even provide a discount code for a future account because I missed their strict 14-day policy window. Showing one price at checkout and charging another is completely misleading. It feels like daylight robbery when a company takes extra money without authorization and hides behind a rigid policy instead of fixing their billing error.If they aren't going to honor the price shown at checkout or help loyal traders out with a simple discount code for future accounts, how can anyone trust this platform? Save your money and look for a more transparent prop firm.
Title: System Overcharge & Unacceptable Support
– Refund Required Immediately
I purchased an evaluation account, and at checkout, the system displayed a discounted price of $104 USD. Trusting your platform, I completed the payment with my credit card—only to discover later that you deducted $209 USD from my account instead.
As a big company in this industry, taking extra money without permission from a retail trader is completely wrong. When I contacted support, your team essentially acknowledged the overcharge but hid behind a "14-day policy" rule to refuse my refund.
You taught me your rules, so now let me share mine:
I am giving you 90 days to refund the $105 USD that was wrongly deducted from my card. I have all the documentation, bank statements, and proof of this billing issue. If this amount is not returned to my account within 90 days, I will submit a formal complaint with the Swiss police and pursue legal action to recover my funds.
I am not asking for anything extra—I simply want my money back. Process my refund immediately.
My Funded Futures is an excellent…
My Funded Futures is an excellent company—a great platform with outstanding features compared to the competition and unbeatable support for newcomers like us. Special thanks to Psalm, who helped me every step of the way with the setup and the passwords for NT8. Thank you!
Amazing propfirm. 100% trusted!
Amazing propfirm!
I got my payouts approved in 7 seconds and money on my Rise account in 5 minutes!
Great support service as well: they resolved quickly a technical issue that was blocking the payout requests.
i made a mistake ordering an account…
i made a mistake ordering an account ike was very quick and concise on resolving my issue great customer service
I really like My Funded Futures
I really like My Funded Futures! They always offer great account options, and their customer service is excellent. A special thank you to Emmanuel for helping me resolve my issue. I truly appreciate his support and attention!
Prompt and proficient service
Prompt and proficient service. Great customer care and support. Thank you Yasser 10 stars!
I am using myfundedfutures prop firm…
I am using myfundedfutures prop firm for while. Yesterday I had an issue with account but support team especially Ellis & Steph solved it carefully and smoothly. Special thanks to them and team myfundedfutures. 💯
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