Ive purchased several jewlery item from mygemna. They have all been as described and shipped promptly. Sometimes there customer service inquiries don't answer the question asked, but repeated asks us... See more
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Review summary
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They are great! I am a longtime buyer and seller with myGemma and have only had great experiences. I just purchased a Tiffany necklace that was stunning in person! They have a great e-commerce team... See more
Definitely 5 stars Customer Service! I recently sold a bag to my Gemma. I sent pictures and I got an email from Mark. He was exceptional and very professional. The selling process from quote through... See more
They shipped my purchase quickly and sent it 2-day FedEx. It was supposed to be delivered Monday but FedEx couldn't have been more incompetent. They sent it to the wrong state, then let it sit in a ne... See more
Company details
About myGemma
Written by the company
myGemma (formerly WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shipping & Returns
Written by the company
- Free, Same Day Shipping
- We provide fully insured, trackable shipping. Orders received Saturday and Sunday will ship the following business week.
- 14 Day Return Policy
- Except final sale items.
Authenticity Guaranteed
Every item comes with a myGemma Certificate Of Authenticity.
We stand behind our authentication process and guarantee every item for its authenticity.
If a brand states that the item is not genuine, we will refund 100% of the purchase price.
Contact info
270 Madison Ave, Suite 704, 10016, New York, United States
- 646 569 3655
- contact@mygemma.com
- mygemma.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great experience with myGemma
Great experience with myGemma. Easy process and money was in my bank account quickly. I will definitely send more jewelry again. Thanks Erme
April 14, 2026
MyGemma makes it easy to list and sell…
MyGemma makes it easy to list and sell jewelry. They are responsive and their prices are fair.
April 15, 2026
Quick and reliable!
April 7, 2026
Great experience
Great experience. Excellent service and fair offers. 100% recommend using myGemma to sell your designer items.
April 14, 2026
Fabulous experience. Amazing bag!
I had a ton of questions about a bag I wanted to purchase and someone got back to me after my inquiry very very fast. She answered every question I threw at her plus sent many additional photos for me to look through. The bag was shipped immediately after purchase and I received it in 3 days.
Fabulous experience !! Highly recommend purchasing here !
April 12, 2026
Item was as described
Item came in the condition as advertised, and received a discount! The box was not in the greatest conditions, but the item was in the condition as described!
February 24, 2026
10/10
I was a little hesitant to order since I hadn’t heard of the company before, but everything went smoothly. My item came on time, and they sent extra photos when I asked. Overall, a really good experience.
April 3, 2026
Very smooth and easy process selling my…
Very smooth and easy process selling my jewelry. Will definitely do business again.
April 2, 2026
On the model photo needed
I love the product and the quality. I trust the website and have never been displeased by my purchase. Lately, however, your new AI venture has taken away the fun of browsing. Delayed photos, particularly showing jewelry on models is not goid. Even when I reach out to customer service I don't always get "show it on someone " satisfaction. It was a better experience before. Photos, detailed descriptions, and "on a person" photos are what motivate me to purchase.
April 8, 2026
Reply from myGemma
Hi Sandra,
We are sorry to hear that one of the AI chatbots we were testing gave you a silly answer.
We have been testing AI for many months now (rarely in the live environment) in order to find a great customer service solution for when the team is sleeping, but quite frankly, we don't feel like one exists. There is no substitute for excellent, human customer service, so we have paused our search.
Please do continue to reach out to the team for your additional photos as usual.
Yours,
myGemma
Easy to work with and very fair
Easy to work with and very fair. Would sell items with myGemma again.
April 1, 2026
Great
Great, easy and fast transaction. Very easy from start to finish with step by step instructions. Highly recommend!
April 7, 2026
Outstanding Company, Service & Operation
My wife had a very nice Louis Vuitton MM Serene purse that we submitted to myGemma and two other national luxury purse resellers. The experience with my Gemma was outstanding and by far head & shoulders above the other companies.
my Gemma had a very easy listing process. They responded quickly and efficiently and offered a very fair price for the purse (20% higher than the other two companies!) Mark Salinaro in Client Services was also outstanding. He was professional, efficient, kind and most helpful. We will definitely use myGemma again when we have other luxury items to sell. I highly recommend this company for their service and professionalism!
April 10, 2026
Unprompted review
Hello I just sold my bag to myGemma and…
Hello I just sold my bag to myGemma and they were very perfectly on time and very fast of buying my bag , very professional and friendly. Thank you 🙏🏻
April 4, 2026
This is my favorite store
This is my favorite store. I love shopping here
February 20, 2026
Unprompted review
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