Grub Club Pets | B Corp™ Reviews 

770
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the high quality of the dog food, noting that it has wonderfully improved their pets' digestion, skin conditions, and overall health. Consumers frequently praise the exceptionally helpful customer support team alongside a reliable delivery process that makes regular ordering completely simple and stress-free. Some reviewers were not happy with courier services, mentioning occasional delivery delays or unexpected issues with stock availability that caused minor disruptions. A few people also experienced problems when parcels were mishandled by postal carriers or when sudden changes in delivery partners caused notable inconvenience.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting how much their dogs love the... See more

Quality

People report positive experiences with quality, noting that their dogs thoroughly enjoy the food and thrive... See more

Service

Reviewers highlight positive aspects of service, frequently praising the reliable delivery, competitive... See more

Delivery service

Clients share satisfaction with the delivery service, noting that orders consistently arrive quickly and on... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and friendly support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my German Shepherd Kaylah are so happy we found Grub Club. She had terrible gut problems but that was resolved once she started eating All Day Buffet. We now get her food and various inse... See more

Company replied

Rated 5 out of 5 stars

Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv v... See more

Company replied

Rated 5 out of 5 stars

I have a Cane Corso boy that is allergic to poultry and wheat. Everything we tried never made an difference to his coat and skin conditions until we decided to try Grub Club. He loves the food and enj... See more

Company replied

Rated 5 out of 5 stars

My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing... See more

Company replied


Company details

  1. Pet Store

Written by the company

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

770 reviews

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4.8

All reviews

(770)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Feels like a miracle

Our mini labradoodle has had blood and mucus in stool since we adopted him. We have tried EVERYTHING- it did resolve with vet diet, but he didn’t seem well on that, and he started refusing to eat it, novel proteins helped but there was still small amounts.

Not only has this stopped the blood and mucus, but he loves it and scoffs every time. Very few days of not eating in the morning and he seems much better.

It is a huge relief to find something that works and he enjoys. I was amazed how much he loves it!

August 20, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you for sharing this, and we're so glad your labradoodle is doing better. That must have been a really worrying stretch for you, and it's lovely to hear he's now enjoying his food and seeming brighter in himself.
Insect protein is a novel protein for most dogs, which is often why it suits sensitive tummies, though every dog is different so do keep your vet updated on his progress. We're here any time you need us 🐶
Team Grub Club

Rated 5 out of 5 stars

I had a year of elimination diets…

I had a year of elimination diets trying to settle allergies in my cavapoo. He would be constantly sucking and licking his paws and scratching his ears. Nothing quite worked.

I tried grubclub as a novel protein and was consistent for a few months and my boy has never been better. He has half wet and have kibble and he eats it every day like it's the first time he's had it. He was a fussy eater so I couldn't be happier.

August 20, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you Richard. A year of elimination diets - that sounds like a journey to say the least... so glad to hear your boy has settled and is eating so enthusiastically. Sticking with it consistently for a few months, like you did, makes a big difference with a novel protein.
50/50 kibble/wet is a great combination for fussy eaters too. Thanks for sharing your experience and, as usual, if there's anything you need from our side, please give us a shout anytime
Team Grub Club

Rated 5 out of 5 stars

The dog eats it

The dog eats it. Not so with meat.

August 19, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Short, sweet and exactly what we want to hear 🐶 Thank you meg. If you ever want tips on toppers or mixing, just ask and we'll happily help.
Team Grub Club

Rated 5 out of 5 stars

Can’t tell you how often I recommend…

Can’t tell you how often I recommend grub club to folk!
Both for the goodness for our dogs- we have a greyhound who is an absolute pooing machine. Due to her delicate constitution she needs to be eating food that will come out of her firm and easy to bag!!! I tentatively tried Grub Club and we have no issues, she’s doing really well on it.
Secondly -climate wise! Grub club has a low carbon footprint. This is sooooo important as the meat industry is hugely contributing to the climate crisis.Given the amount that pet food contributes to that I’m so happy to have found a way of feeding our dogs that not only benefits and keeps them in great health but doesn’t have huge consequences environmentally. Thank you grub clubbers!

August 18, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you Paula, this is such a great review to read. Firm and easy to bag is the gold standard with a sensitive greyhound, so we're really pleased she's doing well on it.

And thank you for mentioning the environmental side. Insect protein really can help us reduce the carbon footprint of the pet food industry, so it's lovely when that matters to our customers too.

Thanks for spreading the word 💛
Team Grub Club

Rated 5 out of 5 stars

Happy dog

Having a dog with many food intolerances I was so relieved to find Grub Club. My dog is happy so I'm delighted.

August 4, 2026
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Reply from Grub Club Pets | B Corp™

Thank you Ann. When a dog has multiple intolerances the options can feel very narrow, so we're really glad Grub Club has taken some of that stress away. A happy dog and a happy owner is the best outcome 🐶
Team Grub Club

Rated 5 out of 5 stars

My French bulldog has not been sick…

My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing worked. Even vet supplied. It was a constant vicious circle of vomiting bile or undigested food; like his poor tummy couldn’t cope. I have recommended a million times over!

August 4, 2026
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Reply from Grub Club Pets | B Corp™

Thank you Shona, and we're so pleased your boy is more settled. Five years of that cycle sounds really tough on you both.
Every dog is different, but insect protein being a novel protein does seem to suit a lot of sensitive tummies. PLease keep us posted with your progress and if you ever need any vet support, please let us know and we'd be more than happy to help!
Team Grub Club

Rated 5 out of 5 stars

Love Grub Club!

Love Grub Club!! Great grub which is particularly good for dogs who need a novel protein. And so much more affordable than the Veterinary prescription diets which do the same job! Thankfully my dogs love it too!!!

August 4, 2026
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Reply from Grub Club Pets | B Corp™

Ah Vivien - thanks for being such a loyal and supportive customer. We're so glad the dogs are still doing so well :) As always, we're on standby anytime you need :)

Rated 5 out of 5 stars

Great Company, great products

Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv vet advising a lady who had a cat with gut problems to try insect protein as this was much more tolerable. I researched and found Grub Club and we have never looked back. They are a great Company with great customer service offering a wide range of products.

August 4, 2026
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Reply from Grub Club Pets | B Corp™

Thank you so much for this, Deborah, and we're really glad Kaylah is doing well. Gut issues like that are so distressing to watch, and it sounds like you did a lot of research to get her there.
Insect protein being new to most dogs is often why it's better tolerated, though as always your vet is the best person to keep across her ongoing care. Thank you for the kind words about the team too, they'll be thrilled 💛
Team Grub Club

Rated 5 out of 5 stars

Great service

I always have a great experience with Grub Club. The food has cleared up a lot of my dog's allergy related skin issues and their customer service is great. Every time I've made contact I've received a reply the same day and they've always resolved my query.

August 14, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you Lisa 🐶 We're really pleased your dog's skin is more settled, and thank you for mentioning the same day replies. We know how frustrating it is to wait when you're worried about your dog, so we try hard to get back quickly. Always here if you need us.
Team Grub Club

Rated 5 out of 5 stars

Amazing

I cant say enough great things about this company!
Their products are fantastic. Our dog has allergies and used to break out on spots all of the time until we switched to Grub Club dried food. His skin has completely cleared up and hes a much happier dog.
As well as fantastic products, they have the best. customer service I have experienced in years. They are proper old school and really care about the customers and the dogs.
Thankyou so much!
Jody 😊💜

August 13, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Jody, this made our day, thank you 💛 We're so glad your boy is more comfortable and happier in himself.
"Proper old school" might be our favourite compliment yet. We're a small team who genuinely care about the dogs behind every order, so thank you for noticing 🐶
Team Grub Club

Rated 5 out of 5 stars

Highly recommend

We have been using Grub biscuits & treats for about 3 months now & our frenchies not only love it but have shown a huge improvement with allergies. The subscription is easy to use and alter when necessary.

August 12, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you Trudy. Three months is a really good run, so we're pleased your frenchies are enjoying their Grub and doing so well. So glad to hear that the allergy symptoms have improved - if you ever need any support from us or want to check in with our vet team, please give us a shout anytime :)
Team Grub Club

Rated 5 out of 5 stars

Fantastic company & products!

Fantastic company & products! My dogs love them & they are are lot happier, had helped with my 1 dogs skin issues as we suspect she has certain food intolerances

July 20, 2026
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Reply from Grub Club Pets | B Corp™

Thank you so much 💛 Happier dogs is exactly what we're here for. If you'd ever like a chat with our vet and nutrition teams to dive into any questions around food sensitivities, then please give us a shout anytime!
Team Grub Club

Rated 5 out of 5 stars

My two dogs love grub club

My two dogs love grub club, I feed it alongside Butternut! Coats are glossy, solid poops and generally all round happy dogs! Have been feeding this combination for many years.

August 9, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you Deborah, and what a lovely long term endorsement. Glossy coats and solid poops are the two things every dog owner wants to report 🐶 Really glad the combination works so well for your two.
Team Grub Club

Rated 5 out of 5 stars

Grubs proving to be great!

Our boy has had skin problems for years and allergy testing showed a number of issues. We switched to raw food and whilst things improved he was still having flare ups. Moved to grub club and he very rarely has problems ( bearing in mind he has pollen issues too) - he loves it and we are really really pleased with it !

August 8, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you so much for sharing this Mrs Hantman. Managing a dog with both food and environmental sensitivities is a real balancing act, so it's great to hear flare ups are far less frequent for him now.
Pollen season can still throw the odd curveball, so please keep us posted and if you'd ever like to have a chat with our vet team, just shout. We're really pleased he loves his Grub 💛
Team Grub Club

Rated 5 out of 5 stars

Game Changer

Game Changer for my Frenchie, Rágó! ⭐⭐⭐⭐⭐

Grub Club has been an absolute game changer for my dog. He loves the food, and mealtimes have become something he genuinely looks forward to.

The biggest difference is that it’s hypoallergenic. Since switching, all of his allergy symptoms have disappeared, and he’s so much happier and more comfortable. Seeing such a positive change has been amazing.

Choosing Grub Club was one of the best decisions I’ve made for my dog. I couldn’t be happier with the results and would highly recommend it to anyone with a dog that has allergies or sensitivities.

Bit expansive but quality cost money….

August 5, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you so much Peter, and please give Rágó a scratch from us 🐶 Hearing that mealtimes are now something he looks forward to is brilliant.
We hear you on price. Insect protein is still a specialist ingredient and that does affect what we can charge, but our subscription pricing and larger bag sizes are the best ways to bring the cost per meal down. Please also check out our loyalty program, which rewards our loyal customers with points and discounts! Give us a shout if you'd like us to look at your plan and see what works best for Rágó 💛
Team Grub Club

Rated 5 out of 5 stars

Amazing food and Helpful Company

The company is very helpful and the food has done wonders for our dog. Our Dog suffers with IBD and is extremely sensitive to poultry, Beef and Pork protein.
Thier Food has helped with his Dirty Ear and his dry skin as they are caused by allergies.
The only Issue we have had is not with Grub Club themselves but the courier they use. We have had a order delayed by 4 days and now one that they are unable to deliver without giving a reason. However Talking to Grub Club they are resolving the issue and his food was delivered the next day.

August 4, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thanks so much for leaving this review, Daniel. Hearing that it's done wonders for your pup is honestly so great!! Food sensitivities is exactly why we built Grub Club and we know how tough it can be to find something that doesn't trigger any reactions. We're sorry about the recent headache with your delayed delivery but as always, whenever there's the odd courier delay, we're always on hand to move fast and rectify things for our customers. We're sorry for the inconvenience nonetheless. In future, if you ever notice any delays again, please just shout and we'll do our best to make sure bowls stay full of Grub!

Thank you!
Team Grub Club

Rated 5 out of 5 stars

My German shepherd dog TIGER loves grub…

My German shepherd dog TIGER loves grub club. We use it in addition to his pure wet food as a kibble on top. He loves it so much we use it as treats when training and out on our explorations around the UK and across Europe. His general health, coat and poo have continued to be in top condition since we started using a few years ago.

August 1, 2026
Unprompted review

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