Grub Club Pets | B Corp™ Reviews 

770
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the high quality of the dog food, noting that it has wonderfully improved their pets' digestion, skin conditions, and overall health. Consumers frequently praise the exceptionally helpful customer support team alongside a reliable delivery process that makes regular ordering completely simple and stress-free. Some reviewers were not happy with courier services, mentioning occasional delivery delays or unexpected issues with stock availability that caused minor disruptions. A few people also experienced problems when parcels were mishandled by postal carriers or when sudden changes in delivery partners caused notable inconvenience.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting how much their dogs love the... See more

Quality

People report positive experiences with quality, noting that their dogs thoroughly enjoy the food and thrive... See more

Service

Reviewers highlight positive aspects of service, frequently praising the reliable delivery, competitive... See more

Delivery service

Clients share satisfaction with the delivery service, noting that orders consistently arrive quickly and on... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and friendly support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my German Shepherd Kaylah are so happy we found Grub Club. She had terrible gut problems but that was resolved once she started eating All Day Buffet. We now get her food and various inse... See more

Company replied

Rated 5 out of 5 stars

Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv v... See more

Company replied

Rated 5 out of 5 stars

I have a Cane Corso boy that is allergic to poultry and wheat. Everything we tried never made an difference to his coat and skin conditions until we decided to try Grub Club. He loves the food and enj... See more

Company replied

Rated 5 out of 5 stars

My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing... See more

Company replied


Company details

  1. Pet Store

Written by the company

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

770 reviews

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4.8

All reviews

(770)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company with a superb…

Excellent company with a superb product. My (rather fussy) Lab loves Grub Club. It’s great to be able to give him treats that he loves which are also healthy. We’re now on a monthly subscription for mixed treats and the all-in-one supplement. Big thumbs up 👍🏻

April 23, 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

A fussy Lab!? Now that's rare! 😄 So glad he's loving the treats and supplement, Clare. Thank you for subscribing too, it's great knowing he's getting his Grub Club fix every month. Give him a treat from us! 💛🐶 If there's ever anything you need, please give us a shout anytime!

Rated 5 out of 5 stars

Best food for allergic dogs!

Our Large breed dog with allergies to pretty much everything loves this insect dog food - both the dry and the wet - and it has improved her skin and coat dramatically.

April 8, 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

So happy to hear she's doing well on it! 💛 When a dog reacts to lots of different proteins, insect protein can be a real game-changer because it's something their immune system hasn't encountered before. Lovely that her skin and coat are showing the difference too ... that's always a great sign things are working from the inside out. 🐶

Rated 5 out of 5 stars

Excellent product

Excellent product. Life saver. Fantastic customer service. Thank you.

April 8, 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thanks so much for the lovely review and all your support Inge!

Rated 5 out of 5 stars

My dog absolutely loves Grub Club and I…

My dog absolutely loves Grub Club and I feel so much better knowing I’m feeding her a sustainable alternative to fish based food that she was on before

April 17, 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

That's wonderful, thank you! 💛 So glad she's loving it and that the sustainability side matters to you too, it's a nice bonus knowing mealtimes are doing good all round. If you ever have any questions about her food, we're always here! 🐶

Rated 5 out of 5 stars

Love the food, love the 3xperience

Love the food, love the experience.
My dog has had issues with his digestion since doing a free trial of tails dog food, honestly I wish I never had. We've tried various things within the mid range of the market and nothing was really working until Grub Club. We needed a kibble because my husband hates wet food, and I'm really conscious of the impact of what I do on the environment, plus it needed to be good for the dog of course. Grub club ticks every box, and more. The thing I love the most is the scheduled delivery, honestly I've set it once and just forgotten about it until recently when they said I had a 50% off voucher so I added an extra bag to my next delivery.
My dogs digestion is transformed, it's easy to feed like any kibble and my dog loves it, although he isn't fussy but he's been having the same food for over 2 years now and is still as excited to eat it.

March 25, 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

This really made our day Sophie, thank you! 💛 Two years on Grub Club and still excited at mealtimes? That's the dream! So glad the subscription is working well for you too... set it and forget it is exactly how it should be. And it sounds like you've found the perfect balance for the whole household: husband happy, dog happy, planet happy. 🐶 PS: great that you're finding value in our loyalty program too!

Rated 5 out of 5 stars

Have been with Grub Club for several…

Have been with Grub Club for several years. A fantastic company with excellent products and amazing customer service. Highly recommend!!

April 14, 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thanks so much for the review and your ongoing support Lucinda - it is super appreciated!

Rated 5 out of 5 stars

My dog was unable to digest almost…

My dog was unable to digest almost every food, we tried everything, due to his sensitivity. Grub Club is a saver for sensitive tummies. My dog is thriving on this food. He loves it has perfect stools and health. Full of goodness 👍🏻🙂

March 27, 2026
Rated 5 out of 5 stars

Excellent company


Excellent company.
Finally something my Frenchies can eat without any issues with allergies.
Definitely recommend Grub Club

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered bag of food 12th March

Ordered bag of food 12th March, unable to cancel order as already processed. Told by customer services to refuse parcel at door. Refused parcel at door ,and communicated with customer service about refund im being told that evri has lost the return and getting very little in regards to communication when I've repeatedly asked them to deal with my refund.

I never leave a bad review however it's extremely frustrating 2 weeks down the line that I'm being told just to wait and see if the parcel shows up at the warehouse before they can issue a refund.

March 12, 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Hi Kirsten,

thanks for taking the time to leave this review and share your feedback. I've taken a look through our customer call logs and can see that Sandra was super responsive and transparent regarding the situation and when the refund would be processed. I do, however, completely get your point and agree that it shouldn't take too long. When we noticed the return of the parcel taking much longer than expected, we should have just expedited your refund as I can appreciate that was frustrating.

After you placed the order, we did our very best to recall it before it was fulfilled after you requested to cancel it. This can be tricky after a parcel has already been handed over to couriers.

Thanks for your patience and apologies for the delay. I see your refund was processed in full last week.

Rated 5 out of 5 stars

Grubclub

My frenchie was on apoquel when that stopped she was on cystopoint monthly injections.
Switched to this in November and she hasn’t had an injection since.
So far so good
Great customer service too.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

My dog loves Grub Club.

My dog loves Grub Club.
So do I, this is the best food for dogs without being a massive impact on the environment.
My dog is fit and healthy, shiny coat, wet nose, and perfect stools.
Could de with it being cheaper, but the rewards help.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Overwhelmed with how well this food is working for my golden retriever with food and environmental allergies. I have tried ALOT of ‘hypoallergenic’ dog foods and none have completely helped like this has. I also love the fact they do a range of treats too as having a dog with sensitivities often means they can’t have treats but with grub club they have a selection including dental chews. It’s not just her skin that has improved she’s happier in herself she has more energy probably due to the fact she is not using all her energy itching scratching and licking herself. The price is also very reasonable compared to some other brands.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Big difference great product

We have noticed a massive difference in our Frenchie after using the grub club. He has wet and dry food and only the grub club treats and since January he has been ear infection free and no more scabs. And best of all no more smelly farts.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

An all round fantastic service

An all round fantastic service! Winnie loves the food and treats, she is so much happier and healthier on it! It’s very easy to order and always a friendly service, thank you!

March 6, 2026
Unprompted review

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