My Hair Shop Reviews 

15,394
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

I had to return items. I had to pay myself for the shipping label which is bizarre. Never experienced it before. Also, no easy way of returning. You have to contact the customer service. They of cou... See more

Rated 5 out of 5 stars

I didn't track my order due to not having active notifications on it so it turns out it's been 2 days since it was delivered and I only went to retrieve it now. Package theft is pretty common in my re... See more

Rated 5 out of 5 stars

Just wow i wish all companies were like that. My order was shipped within hour after my order it online and next day i have received it in different country. Again Wow and big thank you to keep up goo... See more

Rated 5 out of 5 stars

My experience with My Hair Shop has been exceptional. The African soap and shea butter products I purchased have not only met but exceeded my expectations. The soap’s rich lather and natural ingredien... See more

Company details

  1. Hair Product Store

Written by the company

Myhairshop.nl offers a huge selection of the best hair products for every type of curl, coil, wave or straight hair to keep your hair looking and feeling great every day — from sulfate-free shampoos and deep conditioners, to detanglers and no-frizz finishing products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(15,394)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery!

Ordered some products at 8PM.
Got them delivered the next day.
Packaging was sturdy so everything went great.

October 5, 2023
Rated 1 out of 5 stars

Product is broken

September 28, 2023
My Hair Shop logo

Reply from My Hair Shop

Beste Athmiya SG,

Sorry voor het ongemak, Wij ontvangen graag foto's van beschadigde/lekkende producten samen met de doos, waar het product (de producten) is (zijn) uitgelekt, zodat wij de best mogelijke oplossing kunnen vinden.

Met Vriendelijk groeten,
-------------
Afdeling Klantenservice

Hongkongstraat 20
3047BS, Rotterdamthe Netherlands

https://www.myhairshop.nl/
email: klantenservice@myhairshop.nl
Tele: +31 10 3130718
WhatsApp: +31 10 3130718

Rated 1 out of 5 stars

My oder was supposedly shipped but I…

My oder was supposedly shipped but I never received it. Therefor, I cannot rate you - rather my disappointment and loss of money.

August 22, 2023
My Hair Shop logo

Reply from My Hair Shop

Dear Familie Molander,

We are sorry but;

Yes! Your shipment has been delivered to the recipient
Delivered on August 28, 12:14

We also received reconfiramtion from Hermes and PostNL and both companies infomred us that packet was delivered on given address.

Met Vriendelijk groeten,
-------------
Afdeling Klantenservice

Hongkongstraat 20
3047BS, Rotterdam
the Netherlands

https://www.myhairshop.nl/
email: klantenservice@myhairshop.nl

Tele: +31 10 3130718
WhatsApp: +31 10 3130718

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