Myhealthpal Reviews 

27
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very professional service offered by Elli. Efficient, clear and supportive. As a newbie to health insurance, Elli listened to my situation and was able to provide balanced advice, all the while alla... See more

Rated 5 out of 5 stars

excellent experience and professional agent. Elli provides most suitable products for me and my wife and she always adjust policy and pick the best product which meet our requirement. The insurance... See more

Rated 5 out of 5 stars

Elli from Myhealthpal offered a great customer experience from the beginning. She listened to our needs, provided solutions and took onboard any comments we provided to find the best solution for my f... See more

Rated 5 out of 5 stars

Great service from Matt arranging our medical insurance for a 3rd consecutive year. Offered us alternatives and the pros/cons based on what we currently have had for the last two years and worked to g... See more

Company replied

Company details

  1. Insurance Broker
  2. Health Insurance Agency

Written by the company

Compare private medical insurance & business health cover with our dedicated team of UK specialists. Backed by over 30 years experience, our service is impartial, independent & free of charge. Our team of friendly, expert advisers are on the end of the phone, ready to guide you easily through the whole process. They will get to know your unique individual requirements, do all the hard work comparing prices and policies for you; then advise on the best and most cost-effective quote.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.7

All reviews

(27)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service offered by…

Very professional service offered by Elli. Efficient, clear and supportive. As a newbie to health insurance, Elli listened to my situation and was able to provide balanced advice, all the while allaying any concerns I had. Recommended.

June 26, 2026
Rated 5 out of 5 stars

excellent experience and professional…

excellent experience and professional agent. Elli provides most suitable products for me and my wife and she always adjust policy and pick the best product which meet our requirement.

The insurance help us a lot when we need medical service support just a few months after we start the policy.

April 30, 2026
Rated 5 out of 5 stars

Outstanding service

James has been outstanding across the last year. He has provided excellent advice and secured very good deals for me.

June 3, 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, focus on providing best value for customers. Good communication throughout the process, Elli went extra mile in providing alternative solutions to arrive at best fit for our needs.

June 3, 2026
Rated 5 out of 5 stars

Excellent service with great support

This was our first time purchasing global health insurance and we were daunted at how complicated it seemed. Contacted Elli at My Health Pal, who was absolutely amazing. Elli provided us with a really competitive quote, guided us through each step, was always at the end of the phone for queries, and was also committed to aftercare if needed. We have found Elli and My health Pal 100% reliable and efficient, with excellent attention to detail. I would highly recommend this service as a way of obtaining great quotes, alongside a helping hand through the process. Thank you very much Elli and the team at My Health Pal !

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Family Health Insurance

I cannot recommend Elli Wright at My Health Pal enough. I recently got Health insurance for myself and my son. I had been with BUPA for around 24 years and the only option they gave me was a new policy, losing my medical history. Elli let me know about a continuation/switch policy, which I never knew you could get and we agreed a price. Apart from the fact that my new policy is better and covers everything, it also saves me rather a lot of money. The whole experience was very professional and super informative. At no point did I feel pressurised. Thank you so much. Amazing customer service.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Elli from Myhealthpal offered a great…

Elli from Myhealthpal offered a great customer experience from the beginning. She listened to our needs, provided solutions and took onboard any comments we provided to find the best solution for my family’s health insurance. She is a great professional and also a delight to interact with. She is patient and explain things carefully no frills. Highly recommended.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ben Poolel from My Healthpal was really helpful with my healt insurance.

Ben Poole from My HealthPal was extremely helpful and guided me through all the different aspects of my health insurance. Despite my busy schedule during the week, which made it difficult for me to return his attentive phone calls and provide additional details, he was very accommodating and continued helping me over the weekend when I was less busy. Great service and highly appreciated support.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Matt was, as ever, very helpful with our business health insurance renewal. He provided all options efficiently and answered all my questions knowledgeably and without delay. Took all the stress out of the renewal, I would not hesitate to recommend him.

May 8, 2026
Myhealthpal logo

Reply from Myhealthpal

Thank you for your lovely feedback. We’re so pleased to hear Matt was able to support you efficiently throughout your renewal and make the whole process stress-free. Your recommendation means a great deal to us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service from great people

Great service from Matt arranging our medical insurance for a 3rd consecutive year. Offered us alternatives and the pros/cons based on what we currently have had for the last two years and worked to get us the best deal. Makes the whole process of sorting out company medical insurance a breeze. Would highly recommend.

May 15, 2026
Myhealthpal logo

Reply from Myhealthpal

It’s great to hear that Matt was able to guide you through the options and help secure the best cover for your business. We’re delighted to know the process was made simple and stress-free. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Thank you Matt

This was a well timed call to us as we were looking for health insurance and Matt was very very helpful indeed. As well as patiently chasing us up for paperwork, hes assured us that he is another point of contact for advice for the duration of the policy. My experience is limited in dealing with these matters but id send anyone Matts way to get some advice

April 30, 2026
Myhealthpal logo

Reply from Myhealthpal

Thank you so much for your kind words. We’re delighted to hear that Matt was able to help guide you through the process and provide the support and reassurance you needed when arranging your health insurance. We know these decisions can feel overwhelming at first, so it’s great to hear his patience, advice, and ongoing support made a real difference. Your recommendation means a lot to us, and we’ll be sure to pass your feedback on to Matt.

Rated 5 out of 5 stars

Recommended for knowledgeable and efficient service

James provided excellent support throughout the process of switching my health insurance to a new provider. He provided different options, including the advantages and drawbacks, with regular follow-up but without any pressure to make a decision. His approach was knowledgeable and reassuring, and I’d happily recommend both him and MyHealthPal.

March 18, 2026
Rated 5 out of 5 stars

James called to let us know our health…

James called to let us know our health insurance was up for renewal and found us a much more affordable option than what we were being offered with excellent cover. absolutely delighted with outcome a usual. thanks James

February 17, 2026
Rated 5 out of 5 stars

Fabulous Health Insurance Adviser

Fabulous Health Insurance Adviser! We had a fantastic experience working with Matt at myhealthpal when setting up health insurance for a new business. He took the time to explore and compare all the options available to us, explained everything clearly, and helped us put together a package that really suited our needs. Professional, responsive, and genuinely helpful throughout — I’d highly recommend him to anyone looking for straightforward advice and great service. Thank you Matt!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended

James was extremely professional and helpful, guiding us through the process of changing our health insurance to another provider. Explaining pros and cons of policies without pressure. We would thoroughly recommend James and myhealthpal.

February 3, 2026

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