Myhikingboot Reviews 114

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

My first experience was very disappointing. I was cut off in the chat. The second person was more helpful and explained things to me. I wasn't sure if my requests would actually happen and was very co... See more

Rated 5 out of 5 stars

I emailed the company with a query, I got an email response saying my query would be handled shortly. Soon after a received a second email from a consultant dealing with my query. He assured me that... See more

Rated 1 out of 5 stars

Attention, Attention, Attention! This website is a scam! Do not provide any personal or banking information. All the positive reviews on this site are definitely fake. Many people have been scamm... See more

Rated 5 out of 5 stars

Appreciate the favorable response from the team especially Eugene who keeps getting in touched for all the updates and what I have to do in order to get my full refund. THANK YOU SO MUCH for your un... See more


Contact info

4.0

Great

TrustScore 4 out of 5

114 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I emailed the company with a query

I emailed the company with a query, I got an email response saying my query would be handled shortly. Soon after a received a second email from a consultant dealing with my query. He assured me that all efforts would be made to rectify my situation asap.
I trust that this will be done as promised.

September 26, 2025
Unprompted review
Rated 2 out of 5 stars

Pay back my money.

Up till today i have not received any money back from you.
Money have been taken from my account on the 1st,8th and16th September.
I now received another notice today that more money will be collected on the 28th.by nowgadget and that i have a account balance of 55.80.E.
This is not satisfaction at all. I am deeply concerned.
I am satisfied with feedback that my money woud be payed back but why deduct more money after that promise that was made by email and notice on the 7th of August 2025 that my money would be payed back.
In Europe it is not much money but here in South Africa it means food on the table.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience

They review emails fast and respond fast,what i am happy about is that they are very reliable and takes our demands very serious.

July 27, 2025
Unprompted review
Rated 4 out of 5 stars

Good Assistance !

Claire was very helpful and supportive. I faced an issue with my subscription, but she handled it professionally and resolved it quickly. Good customer service!

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Take care

complete scam - I never signed up to them yet they took money from my bank account - when I cancelled they tried to charge me a cancellation fee!!

UPDATE 3: I complained and accused them of blackmail and they quickly completed the refund without further demands. I will not re-instate the star I removed as their blackmail attempt was underhand and illegal.

UPDATE 2: They did not refund me and are now trying to blackmail me by saying they won't refund me unless I delete this review!! What a nasty and illegal bunch this lot are. This is what their email said

"As a gesture of goodwill and in recognition of your concerns, we are willing to offer a full refund of your membership fee, which we believe is the best solution at this time. As part of our policy, we kindly ask that reviews be deleted before refunds are issued. This step is essential as, unfortunately, we have had many cases where customers have not updated their reviews after receiving refunds. This may unfairly impact our brand reputation, even if we have resolved the issue. Please note I have personally deactivated your account from our platform.

In light of the measures taken to resolve the issue, we kindly ask you to consider removing your public comments or reviews, as they may continue to impact our platform even after the issue has been resolved.

“IMPORTANT: Please note that deleting your review serves as vital evidence submitted to our Payments Department to ensure that your refund is processed within 3-5 days, depending on your bank’s processing speed.” If for any reason this does not happen, you are free to re-evaluate and re-write your review."

UPDATE: They eventually refunded everything and deactivated my account and even apologised - but I'd still be very wary of them and not sign up unless you are absolutely sure that you understand all the terms that they impose (without asking you to confirm your agreement during the sign up process - you are expected to read all their terms and conditions to find out about things like the cancellation fee).

June 12, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you for the response

Thank you for the response. As I said I did not understand the application. But the refund will be done. Thank you for good service Emerald

May 29, 2025
Unprompted review

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