Great service as always. If anyone is interested, a case for 2 Lego Star Wars heads is perfect for the new T Model Ford!!😀
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not only best price available and low delivery cost but received within 3 business days. Well packed two Lego helmets, new releases. I was not aware of this business till looking fir specific product... See more
Great product, reasonable price had an issue with the ordering process requiring to be changed to delivery staff was prompt in assisting with this. One panel has a hairline crack besides this in... See more
I've lost count of how many times I've ordered with MyHobbies. They always have Lego on the day of release and often discounted. Their online shop is super easy to use. The staff also have a very... See more
Company details
Information provided by various external sources
Built for LEGO® fans by LEGO fans, Myhobbies is dedicated to providing you the most complete LEGO information and best LEGO product at the greatest price.
Contact info
6/10 Victoria Ave , 2154, Castle Hill, Australia
- 0468 560 266
- contact@myhobbies.com.au
- myhobbies.com.au
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great store to purchase Lego
Great store to purchase Lego. Prices are great. Website is easy to navigate and place order. Pickup is given as an option and is very easy and fast. Highly recommended!
April 15, 2024
Unprompted review
Reliable and recommend this store
Super happy with purchase made from Myhobbies. From placing the order to delivery...everything went seamlessly. Highly recommend this store and 100% reliable !
February 4, 2024
I am in my seventies and buying for my…
I am in my seventies and buying for my grandson I found it easy to navigate the process of purchasing online with you and delivering was fast I had no problem understanding your process thank you Susan
February 2, 2024
Absolutely fake and scam.
Absolutely fake and scam.
I bought something online e I got they membership without asking.
Please avoid
Scam scam scam
February 16, 2024
Unprompted review
Missing items
The order was delivered 3 weeks late and was missing multiple sets even though they had been confirmed on the order confirmation. Instead of trying to fix the problem the customer service rep blamed the customer for shopping on the Myhobbies website.
There are plenty of other retailers out there that provide a lot better service.
December 26, 2023
Unprompted review
Reply from Myhobbies
Hello Rob, I am sorry to hear that you are dissatisfied with our service. However, upon checking our records, we have not found any proof of your purchase. We have requested additional information from you, but we have not received any response yet. Could you please contact our customer service team so that we can assist you in resolving this issue?
Excellent company very easy to order…
Excellent company very easy to order great tracking and arrived before except 👏👏👏packed and delivered in good condition. Totally recommend this company
January 9, 2024
Unprompted review
Easy to place and track order
Easy to place and track order. Order arrived on time and undamaged.
December 4, 2023
So easy to order
So easy to order. The professionalism & security to ensure that I was the correct buyer was wonderful.
I will certainly purchase from you again in the future.
December 5, 2023
Great experience
Myhobbies deliver what they say for a good price. They handle orders quickly and follow up promptly when an issue arises. Great company and recommend.
December 5, 2023
Nice and easy and efficient.
October 4, 2023
Ease of purchase and prompt delivery.
October 8, 2023
Terrible Service
I ordered some lego for my son's birthday, waited for delivery to find out they haven't dispatched it due to some security measure they supposedly put in place for card fraud! BUT do not inform you at point of sale.
My son is now without his dream birthday present to open on the day!!!
Tried calling them using the number on google, sent emails and got no reply for several days.
Finally got a reply stating they dont speak with customers, just email & chat. Sounds very suspicious.
As a result of dreadful customer service, appalling customer communication and sale agreement, I have tried to cancel my order and have had to order elsewhere resulting in a late present.
Will never use this clown outfit again.
October 27, 2023
Unprompted review
Reply from Myhobbies
Dear Sam,
I apologize for any inconvenience caused.
Recently, we have received many fraudulent orders, which prompted us to implement a security process for all new customers. The message we sent to you was intended to ensure that you were aware of the purchase and to verify the cardholder's details.
I can see that we sent you a check message on Monday and a reminder on Thursday morning, but we have not yet received a reply from you. When we received your email yesterday, we responded immediately and explained the reason for the security check. However, we understand that you may have felt uncomfortable about this process. Therefore, we are happy to cancel your order and arrange a refund as requested.
The Myhobbies Website…
The Myhobbies website is easy to navigate, and the store provides the purchased items quickly and with ease.
October 4, 2023
Prompt response and delivery
September 4, 2023
It was cheap and fast
September 4, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.