Myhobbies Reviews 1,207

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great service as always. If anyone is interested, a case for 2 Lego Star Wars heads is perfect for the new T Model Ford!!😀

Rated 5 out of 5 stars

Not only best price available and low delivery cost but received within 3 business days. Well packed two Lego helmets, new releases. I was not aware of this business till looking fir specific product... See more

Rated 4 out of 5 stars

Great product, reasonable price had an issue with the ordering process requiring to be changed to delivery staff was prompt in assisting with this. One panel has a hairline crack besides this in... See more

Rated 5 out of 5 stars

I've lost count of how many times I've ordered with MyHobbies. They always have Lego on the day of release and often discounted. Their online shop is super easy to use. The staff also have a very... See more

Company details

  1. Hobby Store

Information provided by various external sources

Built for LEGO® fans by LEGO fans, Myhobbies is dedicated to providing you the most complete LEGO information and best LEGO product at the greatest price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I was sent the incorrect item

I was sent the incorrect item, I contacted them several times and they stopped responding each time. Never resolved and my item was never received. I wouldn't order from here again I think its a scam.

You continue to respond to my queries with the same question which I respond to

March 10, 2023
Myhobbies logo

Reply from Myhobbies

Hi Sarah,
Sorry to hear we sent you the wrong item. I can see we replied immediately after we received your message. As we mentioned in the email, please send a photo of the wrong item we sent you so we can conduct further investigation. So far, we still haven't received it yet. Could you please send it to us ASAP?

Rated 5 out of 5 stars

BEST Price available on new Release

Not only best price available and low delivery cost but received within 3 business days. Well packed two Lego helmets, new releases. I was not aware of this business till looking fir specific products but now come here regularly and find ALL prices are highly competitive and often below on sale items at other retailers.
As a Lego and other collector I highly recommend this business.

March 7, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong Parcel

Wrong Parcel ($25 car compared to the $190 I payed)

Sizes were no way near the same size,

I had to wait another week to receive the items which resulted in myself getting a full refund that alone took awhile

March 6, 2023
Rated 5 out of 5 stars

You can find a lot of Lego here that…

You can find a lot of Lego here that you can't get elsewhere. The staff will contact you if they think they need to clarify the order. Very prompt to dispatch which results in a quick delivery. Will use again 🙂

March 1, 2023
Rated 1 out of 5 stars

Crushed Boxes

Two of the Lego boxes were crushed. I order a lot from My Hobbies and they are usually packed well, but not this time.

March 1, 2023
Myhobbies logo

Reply from Myhobbies

Hi Rebecca,
We apologize for the inconvenience. As we try our best to provide exceptional service, some factors, like shipping and handling, are outside our control, and issues like this can happen.

We encourage customers to contact our friendly customer team for any order issues. And we will try our best to resolve it ASAP.

Rated 1 out of 5 stars

WRONG STOCK - UNRELIABLE

I ordered a Lego set a day earlier & got a refund from Myhobbies. When asked for explanation I was told it was a computer glitch that showed stock. It seems its not actually that, its the wrong pricing they put up. Unreliable company, there are 100s out there who are trusted but not Myhobbies !

March 29, 2023
Unprompted review
Myhobbies logo

Reply from Myhobbies

Hi Sunil,

Thanks for placing an order with us.

Unfortunately, the LEGO set you ordered is now out of stock.

Although we try our best to maintain 100% accuracy with inventory, there are rare occasions when we experience an inventory error.

Again, apologize for the inconvenience it caused.

Rated 1 out of 5 stars

Place an order 15/03/23 all items in…

Place an order 15/03/23 all items in stock. Your order will be dispatched usually within 2-3 business days excluding pre-order products. This was not a pre-order.
dispatched, Order dispatched 22 Mar 15:09.

March 14, 2023
Myhobbies logo

Reply from Myhobbies

Hi Debbie,

Sorry to hear you are not happy with our service.
I noted the light kit in your order is preorder which took extra days to dispatch.

Again, apologize for the confusion.

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