I would now need to go into NEGATIVE NUMBERS to review this "company". They managed to remove my previous review because allegedly "containing defamatory content." It is not "defamatory" when it i... See more
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See what reviewers are saying
I am grateful to Kevin and his team for a smooth and prompt assistance they rendered to me. I am equally happy that my concerns were taken into consideration and prioritized. It was good doing busines... See more
13 June money albeit £1.69 taken from my card as well a another company without me knowing. I never sign up knowingly with this company. I was on Instagram and looked at Amazon returns next m9ney t... See more
Company replied
After many months of my query, i honestly like the fact that they came back on their own and promised a refund within 5-7 days. For me that integrity stands out because i gave up but their return is v... See more
4.0
Great
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Unexpected money taken
13 June money albeit £1.69 taken from my card as well a another company without me knowing. I never sign up knowingly with this company. I was on Instagram and looked at Amazon returns next m9ney taken by Myhobbieclub and another?
3 Jul 24 quick reply received apologies for misunderstanding.
June 13, 2024
Unprompted review
Reply from Myhobbyclub
Dear James,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@myhobbyclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Subscription
They sent my money back when I wanted to cancel my subscription
June 25, 2024
Unprompted review
THEY ALWAYS FRIENDLY
They are doing so well and stick by their story especially when Sama me through all the process of my refund
June 19, 2024
Unprompted review
I had an issue and it was resolved…
I had an issue and it was resolved promptly
June 19, 2024
Unprompted review
Refund
I need a refund on my account. I even had to get a new card because my money was taken without my consent....please ensure my money refunded back to me...thank you
June 18, 2024
Unprompted review
I had a few problems but the whole…
I had a few problems but the whole issue was dealt with very efficiently and sorted out great company very understanding and helpful
June 14, 2024
Unprompted review
Thankful for the refund
I was given a chance to refund my membership fee even though it is not the normal process
June 14, 2024
Unprompted review
They really reply back to help with your inquiries.And the person on the line was friendly and made the conversation easy to understand
The friendly communication and making sure I understand .Raj helped me a lot
June 13, 2024
Unprompted review
Good
I am writing to inform that my concern has already been resolved. Thank you
June 13, 2024
Unprompted review
Money was taken out of my account…
Money was taken out of my account without my consent. I did not purchase anything and it was a hassle for me to get my full refund back to s point where I had to go get a new card. Very disappointed with your business. You cannot subscribe someone without their consent.
June 13, 2023
Unprompted review
It was great 👍 and good
It was great 👍 and good.
IDEMUDIA OSARO KAYODE
June 10, 2024
Unprompted review
Gave Up, then Happily Resolved…
I had given up on a resolution for my problem, when your response team contacted me with a solution. I had given up on any kind of solution. The matter is completely and happily fixed.
Thank you
May 27, 2024
Unprompted review
Got the refund
The customer support was nice and truly refunded money back to my account within 2 days after transaction. As promised, I leave a good feedback. Thanks for following the case and hope you will improve and work on your services in future to avoid misunderstanding with your customers.
June 8, 2024
Unprompted review
Reply from Myhobbyclub
Dear yekaterina,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@myhobbyclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Zoe contacted me via email to inform me…
Zoe contacted me via email to inform me about a refund that they will be doing to re-embrues me for the previous issue. I truly appreciate the effort and i am happy with the wonderful service.
March 4, 2024
Unprompted review
very helpful team that offered me a…
very helpful team that offered me a refund
June 3, 2024
Unprompted review
Fast and Trusted company
June 2, 2024
Unprompted review
I feel great because i will be able to…
I feel great because i will be able to get my refund they took by mistake after i canceled my membership.
May 28, 2024
Unprompted review
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