Holo Alert Reviews 

231
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... See more

Rated 5 out of 5 stars

I had a very pleasant and informative conversation with Ara (a real person). Directions were very clear and my questions were answered completely. The call did not take long at all. Alan B. for Bre... See more

Rated 5 out of 5 stars

Easy to set up looking forward to having this safety device and like the idea that it goes with me anywhere in Canada

Rated 4 out of 5 stars

Have just received my emergency alert device. It was delivered in three business days. 😊. Customer support for setup and activation has been great. I’m a little confused as the blue call light is s... See more

Company details

  1. Emergency Care Service
  2. Security System Supplier

Written by the company

Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

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4.8

All reviews

(231)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service…

I cannot express how completely wonderful the service was both with Chris and Halo,Chris worked out the problems with me to be able to obtain this bit of security that I have now when I am out walking with my little dog, and the set up was a breeze, everyone was so patient with me thru the learning process, I will definitely refer both Chris and Halo Alert, to all the seniors that live in my building, thanks to everyone

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

These people are amazing!

These people are amazing!! So kind and knowledgeable, they make it easy for you to get one and make you feel safe and secure which was a big worry for me. They also helped after I got it to help set me up. Amazing!!!

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

My personal experience of setting up my Holo Alert

My personal experience of setting up my Holo Alert with David Krawczyk was one of ease and simplicity. David guided me through the process and astonishingly in under 2 minutes the Holo Alert was completely set up. David’s friendliness was greatly appreciated. I now feel safe and confident should anything happen, help is at my fingertips. Thank you Holo Alert and David Krawczyk. You are a blessing.

Kathy Madden

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth testing

My test went very smoothly. Directions were very easy to follow.
Carly was extremely patient as there were delivery issues but everything worked out.
She's a very happy & friendly lady. Very pleasant to talk to & answered all my questions.
I'm very happy with the service so far.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

The directions were very clear and easy…

The directions were very clear and easy to follow.
I received my alert button this morning, plugged it into the charger, waited the allotted time, tested the battery strength.
When every thing checked out I pressed the call button and received a very quick response.
Very great people to work with. I hope that they don't have to find me in the garden somewhere, but certainly comforting to know that they can if necessary.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

From the start I had an awesome…

From the start I had an awesome experience, Chris was very knowledgeable explaining how the device works , what to do once I received the device. Then Karley went over any question I could have. Excellent service. Thank you.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very user friendly and smart alert system

It was very easy to set up the unit to start charging and once I contacted Carlie for assistance she explained to me how to use the unit so that I could share it with my father. The instructions were very easy to follow and it's a really user friendly device. I feel very safe knowing I have the app to help me with notifications as well. Very happy with the customer service!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Expert Tutorials

My experience with Holo Alert has been great. All questions I've had were answered quickly and expertly along with appropriate videos to help.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Good Communication

I found the company employees good to talk to and very friendly, quick to respond when testing device after charging device, and contacting me when battery was low.

April 16, 2024
Unprompted review

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