My Home Møbler Reviews 

10,984
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Edit: Corrected from 5 to 4 stars (incorrectly choose 5 from beginning). No change to review otherwise. Answer is based on purchase from webshop only, not the product. Purchase went smooth. My Home... See more

Company replied

Rated 1 out of 5 stars

Do not bother. Entrance set. Entrésæt Comfivo Magister I The website and prices would suggest a premium quality. Nothing could be further from reality. The package was damaged on arrival.... See more

Company replied

Rated 4 out of 5 stars

the purchasing experience was really good. I bought a wardrobe that was not of the right measures and just with a call the customer service helped me changing my order with another item even if the or... See more

Company replied

Rated 5 out of 5 stars

My Home Mobler has become my go to place for furniture shopping. This is my third back to back order with them. They are probably the cheapest amongst all the available options (atleast thats what i... See more

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På udkig efter billige møbler i høj kvalitet? My Home Møbler tilbyder et bredt udvalg af moderne møbler i højeste kvalitet til gode priser. Køb møbler online.


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3.4

Average

TrustScore 3.5 out of 5

11K reviews

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Replied to 97% of negative reviews

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3.4

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(10,984)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a table and a sofa

I bought a table and a sofa, the quality is soo amazing, I'm very happy, it's better then the ikeas quality, at least for tables and sofas

February 8, 2021
Unprompted review
My Home Møbler logo

Reply from My Home Møbler

Hi Lam
Thank you so much for your positive review and thanks for sharing your experience. I wish you a good day.
With best regards
My Home Møbler

Rated 1 out of 5 stars

I ordered some furniture and the table…

I ordered some furniture and the table was not new. The legs were used, damaged and probably already exposed in the shop.
I asked to change them and I was offered two options: Go to their shop personally and change them (I do not have my own vehicle, and the legs are very heavy), or wait untill the beginning of May to get them delivered from them.
To buy a piece of furniture it takes me 4 months

February 1, 2021
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Reply from My Home Møbler

Hi Luca
Thank you for your review. We apologize for your experience. I wish you a good day.
With best regards
My Home Møbler

Rated 1 out of 5 stars

BUY IKEA INSTEAD OF MY HOME (same quality, better service)

Unbeliavable customer service.... I ordered a "puff"/ottoman. This ottoman was round and cost 600 DKK. I received a different ottoman that was square and cost 350 DKK. In the shop they told me to make a complaint so I can get the right item. After contacting customer service, even 3 days later, she tells me "but I can see it is the correct color". Well, yes, but that's the only thing that matches my order. It is like they don't even read my *VERY DETAILED* e-mail, but they just write something so I shut up. Mistakes are human, and it is completely fine, as long as you admit it and try to fix it. That would have been ok with me, but instead she argues with me that she is right and I am wrong. Now, all the phone lines are closed, can't call, I paid, and received no item. This is not the first time I have issues with My Home Møbler... Aside from their illegal marketing strategy, where ALL THEIR ITEMS are ALWAYS on sale, they also do not deliver on their promise. I am beyond dissapointed.

January 26, 2021
Unprompted review
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Reply from My Home Møbler

Hi Andreea
Thank you very much for your review: We are sorry for your experience. We can see that you have been in dialogue with our customer service and can see that a solution has been found. I wish you a good day.
With best regards
My Home Møbler

Rated 5 out of 5 stars

Very good service and counselling, price and quality

I bought several pieces of furniture from myhomemøbler in Aalborg including a sofa bed, bed, dining table, and chairs.
The normal prices are higher than the ones you can find in IKEA or Jysk, but the quality justifies it. However, there are very good offers almost always available (up to 50 or 70% discount!). After several months of usage, I am really satisfied with the quality of what I have bought.
Also, I appreciate the help of shop assistant Camilla Nielsen, who helped me with counseling.

January 8, 2021
Unprompted review
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Reply from My Home Møbler

Hi Afshin
Thank you very much for your review. We are very happy that you have had a good experience and we appreciate your review. I wish you a good day.
With best regards
My Home Møbler

Rated 4 out of 5 stars

Jeg er meget tilfreds med My Home i…My Home

Jeg er meget tilfreds med My Home i Viborg det var en god fornøjelse at handle med Caroline Køpke. Det var Viborg Center Vest 4.

October 18, 2020
Unprompted review
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Reply from My Home Møbler

Hej Kirsten
Tak for din anmeldelse. Vi er glade for, at du har taget dig tid, til at anmelde os. Vi håber du bliver glad for dine varer. Du ønskes en god dag.
Med venlig Hilsen
My Home Møbler

Rated 5 out of 5 stars

Excellent service and superior quality furniture

In the Vejle shop the shop assistants went out of their way to be helpful and informative. They made sure that we were happy with our purchases and that we understood that we were free to return any item that proved to be unsuitable - as we did with a table that when we got it home it was obvious that it was wrong for the room. The return was hassle free and the shop was very kind about the whole thing. We were exceptionally happy with the furniture we bought and with the service we received to the extent that we bought all the furniture we needed from them.

September 29, 2020
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Reply from My Home Møbler

Hi Martin
Thank you very much for your review. We are very happy that you have had a good experience and we appreciate your review. I wish you a good day.
Yours sincerely
My Home Møbler

Rated 1 out of 5 stars

I will never again buy anything from…

I will never again buy anything from…
I will never again buy anything from this shop. I bought my sofa in November 2018. After 11 months, I made a complaint because the sofa began to fall in one place. All I felt was wood and metal, not the filling underneath the material. In response, I got that it was a bad use, and they recommend sitting in a place without joints, and they recommend buying a top mattress for sleeping. When you buy a sovesofa you do not buy an extra mattras, because it should be comfortable. It is crazy how you can write something like that. This year, I noticed that the material ripped apart. The company said that 2 years have passed and they will not accept my complaint, and that one has expired. I do not recommend it.
You can check in the system your reply from 05/11/2018..

September 26, 2020
Unprompted review
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Reply from My Home Møbler

Hi Monika
Thank you for your review. We apologize for your experience. I wish you a good day.
Yours sincerely
My Home Møbler

Rated 4 out of 5 stars

Good experience

Good experience, I love my bed, and I caught it at a 50% discount , so I can’t complain. Was pretty simple to set up and build, took about 1 hour. Reason why I didn’t give 5 stars is cuz I want to see how long the bed will last. But again for the price I can’t complain and it seems pretty good quality. And I can pull it apart if I move which is also cool.

August 17, 2020
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Reply from My Home Møbler

Hi Aaaaaaa
Thank you so much for your positive review. We are happy for you to share your experience. I wish you a good day.
With best regards
My Home Møbler

Rated 1 out of 5 stars

Poor customer service and long waiting…

Poor customer service and long waiting time (we made order on 28th of June and until now 4th of August has not been delivered!!). Not recommended!

August 4, 2020
Unprompted review
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Reply from My Home Møbler

Hi Jakub
Thank you for your review. We apologize for your experience. I wish you a good day.
With best regards
My Home Møbler

Rated 2 out of 5 stars

Instead of mirror which I order they…

Instead of mirror which I order they send me some shelves which I did not order at all. After dealing with customer service they find solution - send those shelves back to them, then I will receive my mirror to nearest GLS shop as soon as possible. I made order on 28th of June and my mirror has not been delivered yet. It is almost one month waiting time!!! It is insane! I do not recommend My Home Møbler.

Update: I received the mirror on 7th of August, shipping time is very very looong, that´s why my evaluation is ** only.

July 26, 2020
Unprompted review
My Home Møbler logo

Reply from My Home Møbler

Hi Marina
Thank you very much for your review: We are sorry for your experience. We will send your experience to the right department for future improvements. I wish you a good day.
With best regards
My Home Møbler

Rated 2 out of 5 stars

arrange the time

I ordered a bed but the time for delivery is around two months then I forget it so pls arrange the time for the delivered items.

June 20, 2020
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Reply from My Home Møbler

Hey Tredros
Thank you for your review. We apologize for your experience. Can se you have cancel the ordrer. I wish you a good day.
Sincerely,
My Home Møbler

Rated 1 out of 5 stars

I am still waiting for the order

I sm still waiting for the order, almost one month after the estimated delivery date. I have wrote several times to myhomemøbler and i am told that the furniture Is with freight company for a month now and that I will have my order delivered soon. This must be a big lie and I would like to hear from them the real reason.

June 13, 2020
Unprompted review
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Reply from My Home Møbler

Tak for din anmeldelse, vi er kede af din oplevelse. Vi vil opfordre dig til at skrive direkte til os, hvis vi ikke allerede har været i dialog om jeres oplevelse. Med Venlig Hilsen My Home Møbler

Rated 5 out of 5 stars

Problem solved.. thanks

So Far so good

June 10, 2020
Unprompted review
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Reply from My Home Møbler

Tak for din anmeldelse. Vi er naturligvis kede af at din oplevelse ikke har kunnet levet op til dine forventninger. Du er altid velkommen til at skrive til os, hvis du ønsker yderligere dialog omkring din handel. Med Venlig Hilsen My Home Møbler

Rated 5 out of 5 stars

God servic

Myhome tilst god servic

May 18, 2020
Unprompted review
My Home Møbler logo

Reply from My Home Møbler

Tak for din anmeldelse. Vi er glade for at du har haft en god oplevelse, og sætter pris på din anmeldelse. Med Venlig Hilsen My Home Møbler

Rated 5 out of 5 stars
My Home Møbler logo

Reply from My Home Møbler

Tak for din anmeldelse. Vi er glade for at du har haft en god oplevelse, og sætter pris på din anmeldelse. Med Venlig Hilsen My Home Møbler

Rated 4 out of 5 stars

Super service

May 5, 2020
My Home Møbler logo

Reply from My Home Møbler

Tak for din anmeldelse. Vi er glade for at du har haft en god oplevelse, og sætter pris på din anmeldelse. Med Venlig Hilsen My Home Møbler

Rated 5 out of 5 stars

I so love listening to Michael…

I so love listening to Michael dandanell , I would love a cd I could play , it would be on in the car the house every where ,he has such a beautiful voice, and looks like a beautiful person to don’t stop singing ❤️❤️

April 21, 2020
Unprompted review
My Home Møbler logo

Reply from My Home Møbler

Tak for din positive anmeldelse. Vi er glade for du deler din oplevelse. Med Venlig Hilsen My Home Møbler

Rated 5 out of 5 stars

Customer service excelent

Customer service excelent! Delivery perfect! Quality price ratio very good.

April 19, 2020
Unprompted review
My Home Møbler logo

Reply from My Home Møbler

Tak for din anmeldelse. Vi er glade for at du har haft en god oplevelse, og sætter pris på din anmeldelse. Med Venlig Hilsen My Home Møbler

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