What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more
Company replied
I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more
Company replied
Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.
Company replied
Company details
Written by the company
MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.
Contact info
United States
- myiq.com
4.1
Great
130K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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This website is a scam that tricks you...
This website is a scam that tricks you into a 32 dollar subscription. I want a refund for my "one dollar" test.
May 28, 2026
Reply from MyIQ
Dear JA, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number JA390557. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear dbgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Kathryn, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear sovereignselffgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Misleading subscriptions
Misleading told the payment was a one-off .77c charge. My mother has now been billed almost $200 over a number of months for an ongoing “subscription”. Be very careful if you pay any money to this company. It was not clear at any point that there would be such a large charge going through, let alone a subscription
May 28, 2026
Unprompted review
Reply from MyIQ
Dear Melissa, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number MELISSA258308 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
SCAMMED ME ALMOST $120
WHAT A RIPOFF I’m so so ANGRY I took a 1 dollar test used my card and they secretly subscribed me to a $$29.99 MONTHLY subscription in which I never used. I had forgotten that I even took the iq test until I looked it up what the weird sounding charges were, well it racked up to 119 DOLLARS! WHAT THE HELL. No emails or bills in my email NOTHING. They are straight up shady.I barely use this card so I never noticed.
May 26, 2026
Unprompted review
Reply from MyIQ
Dear AB Isabella, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number ABISABELLA730810 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Wow!
Wow!! Lots of get your brain working questions!! It was fast and cheap!! Omg 😳 proof I'm a little good looking and a lot 🤓 smart
May 27, 2026
Reply from MyIQ
Dear amandastewartgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
I bet you tell everyone that they are…
I bet you tell everyone that they are smarter than average. The question is...do I believe you?
May 27, 2026
Reply from MyIQ
Dear doveyahoo.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
I'm impressed with the test and it…
I'm impressed with the test and it ability to make you think.
May 27, 2026
Reply from MyIQ
Dear trperrygmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Barbara Cowan, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Kyle Herrick, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear redisbackluvinglifegmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Tina H., Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Very interesting test
Very interesting test. I'm glad I took it at my age.
I'm 84 years old.
May 27, 2026
Reply from MyIQ
Dear K Gratz, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Very nice and quite simple other than…
Very nice and quite simple other than the fact you had to pay like a dollar it’s worth it
May 27, 2026
Reply from MyIQ
Dear Jay, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
I was very impressed with all the…
I was very impressed with all the different types of questions. Everyone should take this test. I did better then I thought I would!
May 27, 2026
Reply from MyIQ
Dear Patricia Maliniak, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Still Charge Credit Card After Confirmed Cancellation
They confirmed cancellation of membership by email in February 2026. Still charge my credit card $31.97 in April. See response below-
I understand your concern about the charge after cancellation. I want to clarify that your subscription cancellation was confirmed in February, and no further charges should occur. However, per our refund policy agreed upon at signup, the charge of $31.97 on April 16 is unfortunately not eligible for a refund. I know this can be frustrating, and I appreciate your understanding. Please rest assured that no further billing will take place on your account. If you have any other questions or need additional support, feel free to reach out. Best regards, David My IQ Customer Success Team
April 16, 2026
Unprompted review
Reply from MyIQ
Dear Page Ballard, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number PAGEBALLARD618391 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear FRANCO, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
It was fun & interesting to do!!
May 27, 2026
Reply from MyIQ
Dear softygmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Scam trying to steal money
May 27, 2026
Reply from MyIQ
Dear cstevesworldyahoo.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number CSTEVESWORLDYAHOOCOM668579. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
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