Mylee London Reviews 14

TrustScore 3.5 out of 5

3.6

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Company details

  1. Gift Shop

Written by the company

Mylee London specialise in personalised gift, jewellery and homeware. Personalised jewellery for pet lovers. We have designed over 45 breeds and small pet charms so that pet owners can wear jewellery that looks just like there pets. Personalised Homeware. We can personalise on many homeware items to make them that much more special. Whether it's cutlery, candles or stainless steel straws - we can personalise it. Personalised Gifts. We have a large range of gifts for everyone on any occasions. From personalised make Up bags to personalised bottle opener, there is a personalised gift for everyone.


Contact info

3.6

Average

TrustScore 3.5 out of 5

14 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant ❤️

I needed something personal made for a funeral and asked if they could get it to me in time, they had it shipped the same day and it arrived today. I'm so grateful that I can give this gift in memory of my beautiful friend 🧡 thank you so much 💓

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Service

I was previously gifted a Pomeranian charm which I love. I checked the website and saw that there is now a matching ring. I ordered the ring and unfortunately it was too small, I contacted Mylee asking if they made bigger sizes and they offered to make it bigger for me if I returned it. I sent it back and had it back a week later with a few extra beads in it. Love the ring and love the customer service too! Thank you!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

What an easy transaction I had with…

What an easy transaction I had with Mylee London online. I was kept updated throughout on the progress of my parcel and it arrived as stated. The item is wonderful and has made me very happy. I didn't chose gift wrap as it was a gift for me but the box it came in was simple and pleasant. Will use again for a matching bracelet! Thank you. M x

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy indeed

I ordered the personalised knife fork and spoon at first I thought it a tad expensive however when they arrived I was over the moon.. Excellent quality and the engraving was perfectly placed. I had them gift wrapped and that alone was worth the cost, beautifully wrapped/boxed, you can see this is from a high end store, i Couldn't be happier .

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable cute and high quality

They were so fast with shipping and it’s just so perfect. Customer service were lovely aswell they sent an email confirming I had the write name spelling down and gave me an opportunity in case I had to change it. The jewellery quality is so immensely high and I’m just so pleased I’d highly recommend for animal lovers it’s just the most wonderful thing ever

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Neren was exceptional. So helpful and dealt with my issue professionally and proceeded a return for me. Thank you so much. So lovely to deal with a company like this on a personal and to receive such care. Thanks Neren. You are truly very good at your job and I am very grateful your help. I won't hesitate to use mylee Again.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Aload of crap don't buy I ordered 2 x…

Aload of crap don't buy I ordered 2 x dog bone urns 1 came with a chain and 1 came without and when I tried to get them to refund me the chain that I had to buy in a shop they refused to do so a bunch of scammers stay away

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely pleased

Ordered multiple personalised items. They arrived quickly, well packaged and as shown on their website. Extremely pleased and will be ordering more!

November 23, 2023
Unprompted review

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