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Rated 5 out of 5 stars

Brilliant radiator, looks stylish the heat is strong and stays. The WiFi woukd brilliantly, it read delivered quickly and although tge delivery driver dropped it and I was not ready to inauspicious in... See more

Rated 4 out of 5 stars

I purchased 3 radiators April 2023 One which was 600w the other 900w The 600w model slim line panel heater Turns on with the flame symbol but with no heat output . I’ve contacted the manufactu... See more

Rated 5 out of 5 stars

I've bought two of their Glass front Smart Heaters now, one in black for the office, and today I received a white one as a winter backup for a chilly kitchen/diner. Great price, quick & timely deliver... See more

Rated 3 out of 5 stars

In my case Wi-Fi set up wasn't that straightforward compared to other smart devices. Also the heater seems to get warm even when the target temperature is well below the room temperature. Switched off... See more

Company details

  1. Wholesaler Household Appliances

Written by the company

Top quality heating, electric blankets & power tools for professional and household use, designed in & shipped from the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Effective heater but scheduling should be simpler.

The heater is very good, effective and easy to use.
However the hanging bracket is very visible from the top and side. A more slimline version would be better
Also while it is possible to set up a schedule based on my specific needs (P3) I feel it is somewhat long winded, having to set every hour and day of the week. To be honest I haven’t done this as it is too long winded.

March 3, 2025
Rated 2 out of 5 stars

Door heater doesn’t work

Brought a door heater for the bathroom.
Easy assembly looks good but doesn’t work. It keeps turning off after 3 or so minutes and blows ambient air.

Tried to email with no response.
but judging by the reviews on their website this is a common problem.
Do not buy this door heater or any other knock off versions from B&Q etc

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly telephone chat…

Helpful and friendly telephone chat regarding a bathroom heater. Quick delivery of the heater so all good. Programming of the heater is a little long winded and I am sure could be simpler for numpties like me!!

February 10, 2025
Rated 1 out of 5 stars

DO NOT BUY!

DO NOT BUY!! 2nd product failed - that’s two of two failed within 16 months of purchase.

Not heard anything from the company since my first trustpilot review, 2nd heater which I bought at the same time as the first heater has now failed that’s 100% failure rate.

Do not buy!!

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Pleased with service from Mylek as original panel heater received had a dent on the side after opening box.This was expected as both cardboard boxes were punctured on receipt. Following a phone call to Mylek, a replacement was sent out that day and arrived the next day - thankfully undamaged.

December 17, 2024
Rated 4 out of 5 stars

Looks ok but time will tell as far as heat is concerned

I have just installed a Mylek 1Kw ceramic panel heater. I found the wall mounting a bit fiddley but I got there eventually. I have spent a lot of time trying to program the timer, reading the instructions over and over again, and after about ten attempts I think I have sorted it. I was hoping it would switch off completely when it was not required but the best I could do was set it at 1.5C which is almost no electricity at all, I think.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt delivery..well packaged.

Prompt delivery..well packaged.
Guard very strong and solid, excellent quality.
Simple instructions WITH screws etc supplied.
Have mounted mine each on a piece of wood, so can move them around.

November 20, 2024
Rated 3 out of 5 stars

Oil-filled radiators arriving with dents

Oil-filled radiator arrived with dents and instructions missing pages. Time, energy and stress spent to organise replacement, which arrived and was even more dented and more damage, so conceded that simply the condition of item you receive is often poor. The radiator has worked fine so far though.

Customer service was good and they dealt with my negative experience fairly.

November 8, 2024
Unprompted review
Rated 3 out of 5 stars

Disappointing

In my case Wi-Fi set up wasn't that straightforward compared to other smart devices. Also the heater seems to get warm even when the target temperature is well below the room temperature. Switched off not being used at present but I'll try again when it is very cold.

October 17, 2024

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