MyLocalMart Reviews 

941
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more

Rated 5 out of 5 stars

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

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4.5

All reviews

(941)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

The ordering process was so…

The ordering process was so straightforward and delivery was very prompt! It was nice to get a courtesy call after delivery and be given a discount code too!

November 2, 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Donna, thank you for taking out time to leave us a 5 star rating and a positive review. Happy to know that you had a good shopping experience with us.

Rated 5 out of 5 stars

Good service and quick dispatch and…

Good service and quick dispatch and delivery

October 29, 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Sian, thank you for taking out time to leave us a 5 star rating. We thank you for your feedback and its always a pleasure to serve you.

Rated 5 out of 5 stars

First time order reaction…

You have an easy ordering process and the product was delivered quickly and in a way which fitted in with my busy schedule. Now i know this in due course i will work out a larger order [and get free delivery ! ].

November 2, 2024
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Reply from MyLocalMart

Hi Richard, thank you for leaving us a 5 star rating. We are pleased to know that you are happy with our service . Will be looking forward for your future orders and will try our best to keep up the good work from our end. Thank you

Rated 5 out of 5 stars

Excellent service from the team

Excellent service from the team. Order dispatched quickly and when I had a small problem with the delivery company, the goodofood team stepped in and fixed it immediately then made a personal follow-up call to make sure that the rescheduled delivery had gone smoothly. Fantastic customer care, I’ll have no hesitation is ordering from them again!

October 31, 2024
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Reply from MyLocalMart

Dear John, thank you for leaving us a 5 star rating. Great thanks and we look forward to serving you better in the future.

Rated 5 out of 5 stars

Great customer service and lovel…

Great customer service and lovel quality fresh produce🥥

October 28, 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Katy, thank you for taking out time to leave us a 5 star rating. We look forward to serving you better in the future.

Rated 5 out of 5 stars

From the moment I walked in

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.

I started with the samosas, which were perfectly crisp and filled with a delightful mix of spiced potatoes and peas. They were served with a tangy tamarind chutney that perfectly complemented the flavors. For the main course, I opted for the butter chicken, which was nothing short of heavenly. The chicken was tender, bathed in a creamy tomato sauce that was rich yet balanced. Paired with garlic naan, it was sheer bliss!

The staff were attentive and knowledgeable, happily guiding me through the menu. I finished my meal with a classic mango lassi that was refreshing and not overly sweet.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

The quality of products especially…

The quality of products especially fresh veggies and the prompt service gonna lace my second order soon

October 9, 2024
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Reply from MyLocalMart

Dear Silkee, thank you for taking time to leave us a five star rating and positive reviews. We are looking forward to your future orders. Thanks

Rated 5 out of 5 stars

Everything arrived on time and in good…

Everything arrived on time and in good condition

September 30, 2024
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Reply from MyLocalMart

Hi, thank you for your order and valuable feedback. We are pleased to know that you are happy with our service . Will be looking forward for your future orders and will try our best to keep up the good work from our end.

Rated 5 out of 5 stars

Good products

Good products 👍🏽

October 5, 2024
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Reply from MyLocalMart

Dear VJ, thank you for leaving us a 5 star rating.

Rated 1 out of 5 stars

Did not get item advertised

Did not get item advertised, sent wrong product!!

September 27, 2024
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Reply from MyLocalMart

Hi Julie, we are very sorry for the issue here, and for the frustration, this must have caused.
As mentioned in the email, the requested teabags were no longer in stock. We have checked with several of our regular suppliers but none of them had the Pyramid shaped teabags and we were compelled to cancel the order.
The entire amount including the delivery charges have been refund immediately. Thank you.

Rated 5 out of 5 stars

Faster delivery and post delivery…

Faster delivery and post delivery verifications is quite a awesome thing

October 1, 2024
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Reply from MyLocalMart

Dear YM YM, thank you for the 5 star rating. Thank you for being a wonderful customer! We value your support and will ensure that we provide you the best of us.

Rated 5 out of 5 stars

Great customer service

Great service. Was informed of an out of stick item the morning after placing order and offered a good alternative. Refund for difference. Order arrived next day and had a phone call to check upnon the order. Will use again and would recomend. Cheers

September 11, 2024
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Reply from MyLocalMart

Dear Rhys, great thanks for taking out time to leave us a feedback and a 5 star rating. We are always trying to serve our customers with the best possible service. Thank you for shopping with goodofood.com .

Rated 5 out of 5 stars

Excellent service

Excellent service, communication was on point. Ram went out of his way to meet me at a collection point for my order. All the puja items stayed in the refrigerator for a day or two, were still fresh and of good quality. Will definitely buy from them again.

September 2, 2024
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Reply from MyLocalMart

Dear Ishani, thank you for taking out time to leave us a 5 star rating and we are delighted to know that the order reached you on time and the Puja products were helpful. Thank you for your support.

Rated 5 out of 5 stars

Grand Sweets Order

The order was done on time and we could get what we needed, Thank you

September 10, 2024
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Reply from MyLocalMart

Dear Vijay, thank you for taking out time to leave us a 5 star rating and a positive review. We are always happy to serve your needs.

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