Mymaterialwarehouse Reviews 

6
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TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

6 reviews

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3.7

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(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Evolve mortarless stone

We were looking for the Evolve mortarless stone sill, corners, and flats in the color afternoon vale, pattern capital sky. This was the only location that had everything in one place. On the phone they were helpful and determined how many boxes we needed based on the measurements provided. Prices are fair, customer service excellent, and selection is plentiful. The boxes arrived timely and in good condition. I had to call and make a change to the order. Customer support was helpful and kind. I'll be shopping here more often for home projects.

June 25, 2026
Unprompted review
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Reply from Mymaterialwarehouse

Thank you for sharing your experience. We're glad to help out and wish you all the best on the project. :) - Jake

Rated 5 out of 5 stars

Highly recommend Material Warehouse

Highly recommend Material Warehouse! Ryan was awesome! Professional & friendly; honest, great follow-up; trust-worthy--offering great products at competitive prices (we purchased a PEM roll). Will be purchasing from Ryan and the MW team again!

Thank you!

June 5, 2026
Unprompted review
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Reply from Mymaterialwarehouse

Hey Nicole, Thanks for sharing. We're glad we could help support your project! :)
-Jake

Rated 5 out of 5 stars

Phenomenal Customer Service and Products

I am pleased to share my excellent experience purchasing Evolve Stone siding from My Material Warehouse. The product is exceptional—featuring premium quality, a strikingly realistic stone texture, and an appearance that precisely matches the website imagery. It is already poised to dramatically elevate the aesthetic and value of our exterior project.
What truly distinguished this purchase was the outstanding customer service, particularly from Jake. He was consistently responsive, knowledgeable, and meticulously attentive, ensuring every aspect was perfected before shipment. The order also arrived significantly ahead of schedule, which was a welcome advantage.
For anyone seeking high-quality building materials from a supplier that genuinely prioritizes customer satisfaction, My Material Warehouse is an outstanding choice. I will certainly be returning for future projects and highly recommend them without reservation.
-Dr. Galbraith

May 18, 2026
Unprompted review
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Reply from Mymaterialwarehouse

Dr. Galbraith, Thanks for the review. We're glad your project went smoothly. Let us know if we can help in the future. -Jake

Rated 5 out of 5 stars

Easiest Return Ever

I had a really good experience with My Material Warehouse. I ordered Evolve Stone siding, and unfortunately, some of the product arrived damaged (not the company's fault). These things happen, especially with shipping, so I was mainly concerned about how the company would handle it and if I could get my replacements quickly since I was mid-project.

To their credit, they made the process very easy. The damaged material was returned and refunded without any arguments, runarounds, or restocking fees, etc. Communication was quick, and I always felt like they were trying to help rather than looking for excuses.

A special thanks to Jake Goodwin, who was extremely helpful throughout the process. He answered my questions, kept me updated, made sure everything was taken care of, and understood how frustrating it can be to have delays when working on a home-improvement project.

Based on my experience, My Material Warehouse stands behind what they sell and takes care of their customers when issues come up. I'd definitely do business with them again.

June 8, 2026
Unprompted review
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Reply from Mymaterialwarehouse

Thank you so much for taking the time to share your experience. We're glad to hear we're able to help with the situation, as it's frustrating to receive damaged material and then wonder how to handle returns or replacements.
Thanks for the shout out. This review made my day.
Please don't hesitate to reach out if you need anything else for this project or future ones.

Rated 1 out of 5 stars

SHOP ELSWHERE! BUYER BEWARE!

I called customer service at My Material Warehouse to cancel/refund my order for the Evolvestone corners, no answer (their automated system is bad, it never connects you to anyone no matter what options I chose, and it eventually disconnected the call). So I had to email customer service. The rep said the order shipped already, I said ok I'll have UPS return the package. He went on about how they don't accept returns, even if the package had been returned without opening. I told him it will be returned and if I don't receive a refund I will dispute with my bank. He agreed to a return/refund and emailed me a UPS return label. I paid to have UPS pickup the unopened package. The shipment was returned/delivered back to the seller. I emailed a follow up because I still didn't see a refund issued. The same rep replied saying he's only going to give me a partial refund and some long excuse why. Two weeks later he still hadn't even refunded the lesser amount he said he would. I hadn't received any refund at all. So I called my bank to dispute the charge, which is what I should've done at first instead of allowing this company to cause me further inconvenience.

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE COMPANY VERY SHADING BILLING

Terrible company! Do not shop there! They double charged my credit card $210.42 twice! and refused to correct their mistake. That rep named Ry***n was very rude and condescending, said he'd look into then get back to me. I waited almost a week for him to refund the double charge, I got tired of waiting so I decided to call my bank to dispute the charge myself.

April 13, 2026
Unprompted review
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Reply from Mymaterialwarehouse

Hi Paris,
Thank you for taking the time to share your feedback. However, after thoroughly checking our records, we have no account, order, or transaction associated with your name or the details mentioned in your review. We have not processed any charges of $210.42, or similar.
We take all billing issues very seriously and are committed to resolving genuine customer concerns promptly. If this was a legitimate experience with us, please contact us directly at 800-567-5358 with your order number, transaction details, or any other information so we can investigate and make it right immediately.
In the meantime, we encourage anyone with concerns to reach out to us privately first — we're here to help.
Best regards,
Jake Goodwin

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