Mymindfulgifts Reviews 

91
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overall had a great experience with this company. Customers consistently praise the exceptional quality of the merchandise, noting that items arrive looking stunning and exactly as described during the purchase process. People truly love the customizable and personalized options available, which make these unique pieces wonderful gifts for celebrating memorable family milestones, birthdays, and wedding anniversaries. However, some reviewers were not happy with the slow delivery times and overall communication experienced while waiting for packages. Consumers experienced significant shipping delays and frequently found it extremely difficult to get prompt answers or tracking updates when reaching out for customer assistance.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting widespread delays, packages sent to wrong... See more

Order

Consumers experience significant frustration regarding order timelines, noting that items like anniversary... See more

Quality

Customers had positive experiences with quality, noting that items like canvases and blankets turned out... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a beautiful canvas to commemorate our 30 th wedding anniversary . The wordings and memories immortalized on canvas will be treasured forever . That it arrived the day before the actual annive... See more

Company replied

Rated 5 out of 5 stars

I got this frame as a gift from my wife, and it turned out to be something genuinely special. The price feels fair for what you get, and the design is unique in a way that stands out from the usual,... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick, price point was great, and the finished product was EXACTLY what I expected. My Honey lit up when he saw it hanging on the wall for the very 1st time. Best Surprise Ever!!! Thank Y... See more

Company replied

Rated 5 out of 5 stars

The product was delivered in a timely manner and was exactly as presented during the order process. There were absolutely no unpleasant surprises.

Company replied


Company details

  1. Gift Shop

Written by the company

Welcome to MyMindfulGifts, a haven of thoughtful, personalized gifts that are designed to connect people, make them smile, and spread joy. We are a company based in the beautiful town of Settle, located in Washington state, USA, specializing in thoughtful and personalized gifts that help people connect and deepen their relationships. Settle is nestled in the foothills of the Cascade Mountains, surrounded by stunning natural scenery and abundant wildlife. As a company, we are proud to call this area our home and we draw inspiration from the natural beauty that surrounds us. Our team is committed to creating high-quality products and providing exceptional customer service to our clients. We are passionate about our work and strive to continuously improve our products and services. Our vision is to be a company that people turn to when they want to make a meaningful connection with their loved ones by offering gifts that are unique, thoughtful, and have a deeper meaning. We will be recognized for our commitment to quality, creativity, and our ability to build deep emotional connections one little gift at a time.


Contact info

3.8

Great

TrustScore 4 out of 5

91 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(91)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It’s really hard to see the words and…

It’s really hard to see the words and the picture was cropped differently than I had it so it looks bad

April 27, 2024
Mymindfulgifts logo

Reply from Mymindfulgifts

Hi Ashley Tate,

Thank you for sharing your review of our product. We truly value your feedback and want to ensure you have the best possible shopping experience with My Mindful Gifts.

We're sorry to hear that the words are hard to see and the picture was cropped differently than you expected. To better assist you and resolve this issue, could you please provide us with detailed images of the product you received? This will help us understand the problem more clearly and find the best solution for you.

We appreciate your patience and understanding. Our team will also reach out to you via email shortly to discuss how we can make things right for you.

Thank you once again for your valuable feedback. We are committed to learning from this experience and improving our services.

Rated 5 out of 5 stars

Exceptional experience with mymindfulgifts.com

Exceptional experience with mymindfulgifts.com! User-friendly website, prompt shipping, and top-notch quality. Their thoughtful products truly stand out. Highly recommended for anyone seeking meaningful gifts. Will definitely be a repeat customer!

February 26, 2024
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Reply from Mymindfulgifts

Thank you so much for your glowing review! We're thrilled to hear that you had an exceptional experience with us. Making our website user-friendly and ensuring prompt shipping are top priorities for us, so we're glad to see that reflected in your feedback. It's wonderful to know that our products resonated with you and that you found them meaningful. We can't wait to welcome you back as a repeat customer!

Rated 5 out of 5 stars

Effortless shopping

Full process from choosing the right item through ordering it and checking out was seamless. Not to forget, I love the mindful gifts from the shop.

February 28, 2024
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Reply from Mymindfulgifts

Thank you for your kind words! We're thrilled to hear that your experience, from selecting the perfect item to the checkout process, was seamless. Knowing that you love our mindful gifts brings us so much joy. We appreciate your support and look forward to bringing more moments of mindfulness to your life.

Rated 5 out of 5 stars

I love it

I love it! Thank you for your amazing digital product!

February 22, 2024
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Reply from Mymindfulgifts


Thank you for your kind words! We're thrilled to hear that you love our digital product. Your satisfaction means the world to us. If you ever need anything else or have any feedback, feel free to reach out. Wishing you continued enjoyment with your purchase!

Rated 5 out of 5 stars

Great products and really useful.

I absolutely love all items I purchased . Everything I have gotten I have been very pleased with.

February 22, 2024
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Reply from Mymindfulgifts

Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the products you purchased from us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Rated 2 out of 5 stars

Zero Customer Service

There was zero update on the status of my order and my numerous calls and emails went unacknowledged and unanswered. There was ZERO customer service. Item finally arrived outside of the projected window. The item itself was fine but I was a day away from contacting my credit card company and reporting he transaction as fraud. VERY CONCERNING.

February 14, 2024
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Reply from Mymindfulgifts

Hi K. White,
We are sorry for missing your call and any inconvenience related to our email communications.

Please know that an order confirmation email was sent immediately following your purchase, and we also reached out to you with several emails on February 15th and 16th from support@mymindfulgifts.com.
It's possible these emails may have been directed to your spam or junk mail folder.
We truly regret any inconvenience this may have caused.
If there's anything more we can do to assist you or if you have any further questions, please do not hesitate to get in touch directly at support@mymindfulgifts.com.

Once again, we are sorry for the oversight and any frustration it may have caused. We value your business and are committed to making this right for you.

Warmest regards,

The Customer Service Team at My Mindful Gifts



Rated 5 out of 5 stars

Good customer service

Helpful staffs

December 28, 2023
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Reply from Mymindfulgifts

Thank you for your kind words! We're delighted to hear you had a positive experience with our team. Providing excellent customer service is at the heart of what we do. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support!

Rated 5 out of 5 stars

High quality design

High quality design. Good experience.

February 2, 2024
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Reply from Mymindfulgifts

Hi Lyn, thank you so much for your feedback! Thanks for choosing My Mindful Gifts!

Rated 3 out of 5 stars

Update to my initial review.

Finaly received my order. Later than promised. Lynn (CEO) looked into the delay and communicated very well. Customer service was 5 stars, but the false advertisement for shipping was unsatisfactory. Mentioned they should explain on the order form of longer shipping times for certain zip codes. Picture quality was a little blurry on my 12x9 custom canvas.

January 2, 2024
Unprompted review
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Reply from Mymindfulgifts

Thank you for your feedback, and we appreciate your patience. We apologize for any inconvenience caused by the delayed delivery and the unexpected image quality. We'll certainly look into improving our shipping information and ensuring clearer communication in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

My son and daughter Inlaw love the…

My son and daughter Inlaw love the ornament lights up

December 20, 2023
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Reply from Mymindfulgifts

We're delighted to hear that your son and daughter-in-law love the ornament that lights up! It warms our hearts to know our gifts bring joy to your family. Thank you for sharing your positive experience with us. If there's anything else we can do to enhance your shopping experience, please don't hesitate to reach out.

Warm regards,
My Mindful Gifts Team

Rated 3 out of 5 stars

Overall not bad

Several updates on order-shipping etc. However, final product had a blurry image despite using a professional photo so felt sublimation quality could have been better.

December 18, 2023
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Reply from Mymindfulgifts

Thank you so much for taking the time to share your thoughts with us. Your feedback is invaluable, and we genuinely appreciate your honesty.

Firstly, we want to express our sincere apologies for any disappointment caused by the quality of the final product. We understand the importance of preserving the clarity of your professional photo, and we are committed to addressing this matter promptly.

To better assist you and find a suitable solution, could you please share the product images with us via our dedicated support email address? This will enable our team to thoroughly assess the situation and work towards resolving the issue as quickly as possible.

We are here to ensure your complete satisfaction. Once again, thank you for bringing this to our attention, and we look forward to working closely with you to resolve the matter.

Warm regards,
Customer Service Team
My Mindful Gifts
Email: Support@mymindfulgifts.com

Rated 5 out of 5 stars

Beautiful pic quality and mounting

Beautiful pic quality and mounting - very quick service also!!!

December 11, 2023
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Reply from Mymindfulgifts

Thank you so much for your kind words! We're delighted to hear that you love the picture quality and mounting of your purchase. Our team is committed to providing quick and efficient service. If you ever have more gift-worthy occasions, we'd be honored to assist again. Enjoy your mindful gift!

Rated 5 out of 5 stars

Beautiful Ornament!

I wanted to get something very special for my new daughter-in-law, and I came upon this website. The ornament that I ordered is perfect! The quality, the words and clarity of the graphics are lovely! The item was sent and received very quickly and in time for Christmas.

December 11, 2023
Unprompted review
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Reply from Mymindfulgifts

We're overjoyed to have played a part in making your daughter-in-law's Christmas special! It warms our hearts to know that the ornament met your expectations in terms of quality and sentiment. Speedy delivery is our priority, and we're thrilled it reached you in time. Wishing you and your family a wonderful holiday season filled with joy and love!

Rated 5 out of 5 stars

Great experience

Great experience - great selection
Found the unique Christmas ornament I was looking for. Communication was good (received updates- order confirmation, in production, shipped…). Received item very timely. Can’t wait to give this as a gift to commentate a special occasion for my son.

December 6, 2023
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Reply from Mymindfulgifts

Thank you so much for your kind words! We're delighted to hear about your positive experience and that you found the perfect Christmas ornament for your son's special occasion. It warms our hearts to know our communication and timely delivery added to your satisfaction. Wishing your son a memorable celebration with his thoughtful gift!

My Mindful Gifts Team

Rated 2 out of 5 stars

I bought a ceramic Christmas ornament…

I bought a ceramic Christmas ornament and it didn’t even come with a string to hang it with although it showed it having one in all the pictures. Why don’t you send me one and maybe I could change my review. Also the writing on the ornament is very small. I’m just being honest…..sorry

December 7, 2023
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Reply from Mymindfulgifts

Thank you for your honest feedback. We apologize for any inconvenience caused by the missing hanging string. We're committed to resolving this promptly and will reach out via email to address the issue. Your insights are invaluable, and we appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to let us know.

Warm regards,
My Mindful Gifts Team

Rated 2 out of 5 stars

Smaller

Very small and not the best quality.

December 4, 2023
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Reply from Mymindfulgifts

Thank you for sharing your feedback regarding the 30x40 inch blanket from My Mindful Gifts. We sincerely apologize if the size of the blanket did not meet your expectations. We understand how important it is for our products to match the needs of our customers, and it seems we missed an opportunity to clarify that this particular size is primarily designed for babies. Your experience has highlighted a crucial area for us to improve on our website's product descriptions.

We truly value your input as it helps us grow and better serve our community. Rest assured, we are taking your comments to heart and will work diligently to ensure our product information is clearer in the future.

In our commitment to making things right, we will be reaching out to you via email shortly to discuss how we can resolve this matter to your satisfaction. Your experience with us is very important, and we want to ensure that we address your concerns effectively.

Thank you once again for your honest review. We are here to support you and make your experiences with us memorable for all the right reasons.

Warm regards,
The My Mindful Gifts Team 🌼🌟






Rated 5 out of 5 stars

I received my two baby first Christmas…

I received my two baby first Christmas ornament and was so happy, they were perfect.

December 7, 2023
Unprompted review
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Reply from Mymindfulgifts

We're delighted to hear that your baby's first Christmas ornaments brought you joy! Making moments memorable is what we strive for, and we're grateful to be a part of your celebrations. If you ever need more special touches for any occasion, feel free to reach out. Wishing you and your little ones a festive and joyous holiday season!

Warm regards,
My Mindful Gifts Team

Rated 5 out of 5 stars

Excellent customer service when asked…

Excellent customer service when asked if they could accommodate our request to modify the verbage to meet our needs. My wife totally love love love love loves our 5 year anniversary gift. The picture and workmanship is very professional and it arrived within the time they said.

November 28, 2023
Unprompted review
Mymindfulgifts logo

Reply from Mymindfulgifts

Thank you so much for taking the time to share your wonderful experience with My Mindful Gifts! We're absolutely thrilled to hear that your 5th anniversary gift was a hit with your wife. Love is in the details, and it's heartening to know that our efforts to personalize the verbiage and ensure quality workmanship added to your special celebration.

We understand how significant these milestones are, and we're honored to have been a part of yours. Also, we're glad to hear that the item arrived on time – we always strive to make sure our customers receive their orders when they expect them.

If there's anything else we can do for you in the future or any other special occasions you have in mind, please don't hesitate to reach out. We're here to make your moments memorable.

Warm regards,
The My Mindful Gifts Team 🌟

Rated 5 out of 5 stars

Looks great.

Fast and very nice.

October 31, 2023
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Reply from Mymindfulgifts

Thank you so much for your positive feedback! We're delighted to know that you were satisfied with the speed and quality of our service. It's always our goal to provide exceptional experiences, and hearing that we've achieved this for you is truly rewarding.

Warm regards,
The My Mindful Gifts Team 🌟

Rated 5 out of 5 stars

Perfection!

The website is so very easy to navigate. We're very pleased and impressed with the canvas that Mymindfulgifts made for our friends anniversary. The service and shipping was quite speedy.
Thank you My Mindful Gifts

October 21, 2023
Unprompted review
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Reply from Mymindfulgifts

Dear Jeanette,
It's truly heartwarming to hear your kind words! We're thrilled that navigating our site was a breeze for you and that the anniversary canvas for your friends turned out to be everything you hoped for. Knowing that we could contribute to their special day in a timely manner makes what we do all the more fulfilling.

Your friends are lucky to have someone like you in their lives, and we feel just as fortunate to have had the opportunity to craft a part of their celebration. Thank you for trusting MyMindfulGifts with such an important gesture of friendship.

With heartfelt thanks,
The MyMindfulGifts Team

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