MyMouth Reviews 

47
•
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Good products and online shopping experience. There was a slight delay in delivery due to some items being low in stock which did not cause much inconvenience. Highly recommended. The next frontier wo... See more

Rated 1 out of 5 stars

Terrible company, I’ve made the order back in the second week of March only just got my order today and I still had to pay an additional £3 to cover the postage that they should’ve have included as p... See more

Rated 5 out of 5 stars

After waiting for nearly three weeks I did not receive my order. However following my request for a refund I was contacted by the team who were extremely helpful. I will replace the original order as... See more

Company replied

Rated 5 out of 5 stars

Something different! Been looking for a comfortable tongue cleaner for a while, all the others seemed flimsy. The Jibee feels good and feels much better quality. Have tried the bamboo brushes too... See more

Company details

  1. Health and Beauty Shop

Written by the company

Inspired by family traditions of giving back, MyMouth was founded to create a company that focused on education; changing consumer habits to improve oral health, general health and well-being in a sustainable way. With their experience in dentistry, and with a specialist periodontist behind them, they were perfectly positioned to design a product range developed by, used by and supported by dentists. We very quickly realised our vision to being one of the leading brands to combine great quality with products that are eco-friendly, reusable and recyclable with fantastic education to improve our customers oral health and wellbeing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.4

All reviews

(47)

1 review in the last 12 months

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Rated 4 out of 5 stars

Really pleased with the tongue scraper

Really pleased with the tongue scraper, have used various plastic variations before but have to say my tongue feels and looks better. It was out of stock initially but well worth the wait ☺️.

December 7, 2022
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Reply from MyMouth

Thank you for your kind feedback, we really appreciate your patience and glad that you are happy with our products!

Rated 1 out of 5 stars

My order from 10 October has not been…

My order from 10 October has not been delivered yet

December 6, 2022
MyMouth logo

Reply from MyMouth

Hello Marina,
Thank you for your feedback. I've emailed you tracking information for your order, no doubt the delay will be due to Royal Mail strike issues.
We also appreciate that we faced a massive supply issue due to factors outside of our control, we really value your patience and understanding during this time. We also value any feedback you provide, this is to ensure we can provide the best possible service for our customers, as a small business this is essential for us.
I apologise for the delay once again and we will continue to track the item on our side to ensure successful delivery.

Rated 1 out of 5 stars

Take your money somewhere else

I bought my order thinking I would get it at a timely matter, and I then received a email telling me it was preordered on the next shipment. I was not aware of this when I ordered as I wouldn’t have gone through with the payment. This all happened a month ago, since then I have not received any updates on my order and have still not received it. If I were you, I would save your money and go somewhere else! This company has to be a scam!

November 29, 2022
Unprompted review
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Reply from MyMouth

Hi Sophie,
Many thanks for your feedback. As a small business and a new start up we really value any feedback both constructive or positive. Unfortunately, in August & September we had an influx of orders and unfortunately, our delivery was delayed which resulted in all of our new orders switching to back order. The good news is that this has now been partly received and we’re in the process of fulfilling our orders. I apologise about the delay, and once again thank you for your feedback.

Rated 5 out of 5 stars

Good materials used for the tongue…

Good materials used for the tongue scraper, bamboo toothbrush holder. Only thing was the bamboo toothbrush wasn't as soft as I would have liked it to be. I also didn't like the feel of a wooden toothbrush in my mouth.

The delivery was quick.

September 5, 2022
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Reply from MyMouth

Thank you for the feedback!

Rated 5 out of 5 stars

Nice products

Nice products, a notch up towards the moral high-ground

July 30, 2022
MyMouth logo

Reply from MyMouth

Thank you for the feedback!

Rated 5 out of 5 stars

Arrived quickly and in good…

Arrived quickly and in good condition... and I was gifted an extra toothbrush for free!
I love the mint dental floss picks.
The tongue scraper is easy to use

July 21, 2022
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Reply from MyMouth

Thank you for the feedback!

Rated 1 out of 5 stars
MyMouth logo

Reply from MyMouth

Thanks Hayden for letting us know. We sincerely apologise for this. I can see from our system that we've dispatched the order on the 7th May 2022 at 10:02am. We will chase this with the courier and provide you with an update of the order via email. Thanks for alerting us to this and once again, we apologise for the delay

Rated 5 out of 5 stars

Quality products with fast delivery

Very fast delivery, nicely packaged goods as requested. Good quality designs with a smooth finish on the toothbrush and holder, tongue scraper is appropriate size and of a simple design easy to use and clean.

April 18, 2022
Rated 5 out of 5 stars

Quality products and great service!

So glad I found this company, they have great quality products and excellent customer service! I was delighted when my delivery arrived sooner than expected. The products are of a great quality, and I love the JiBee. Would definitely recommend their products and will be shopping here again!

March 30, 2022
Rated 5 out of 5 stars

Something different

Something different!
Been looking for a comfortable tongue cleaner for a while, all the others seemed flimsy. The Jibee feels good and feels much better quality.
Have tried the bamboo brushes too and really like the stands!

December 29, 2021
Unprompted review

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