Mynovaskincare Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company

Sketchy.
Business address is a residence.
Return address according to Google maps looks like an apartment complex.
Shipping is stated ti to 5-8 business days. Purchaser is supposed to receive a tracking number upon order completion.
A tracking confirmation was never received.
“Support” is only an email address. Multiple emails were left unanswered. I had to contact credit card to dispute charge. IF this is a legit business they have horrible customer service from the beginning. Steer clear.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

No customer service whatsoever

Horrible customer service. I have been trying to contact someone since the 18th (10 days after I put my order in) and no answer. I have tried contacting them through their website and emails with no response. I will never order from this company again and I highly recommend ordering from someone else. What a joke of a company.

Update. Received the machine, but wrong plug (I'm in the UK and they ship internationally and never stated anything about a standard plug!). STILL NO WORD FROM THE COMPANY.

DO NOT BUY FROM THEM!!

December 18, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look