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Rated 5 out of 5 stars

I never knew this was even possible. I'm moving in deposit free and couldn't be happier! It's 2 weeks before Thanksgiving and the government has shutdown, paying the deposit would have made my Holiday... See more

Rated 5 out of 5 stars

I genuinely love Obligo. Moving made so easy. Before you apply just make sure you do have the amount of your deposit in your account in order for them to verify that you could handle the deposit on yo... See more

Rated 1 out of 5 stars

Their support is some of the worst I have ever experienced on an online service. Their response time through the chat is horrific. There is no way to contact them other than the chat and email. I h... See more

Company replied

Rated 5 out of 5 stars

I had never heard of this company but it was very helpful. I was able to move in without paying a full deposit and now I can pay for moving services since we’re moving from another state. Very conveni... See more

Company details

  1. Property Administrator

Written by the company

Obligo


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

173 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Im happy with this service

Im happy with this service, it allowed me to have a lil more money to do other things in my new home, and knowing my money is not tied up in a security deposit 😀😉

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

I would gladly do it again…

The fact that I didn't have to put out a high security deposit if freed up my money to buy little things I want to put in my new home I'm very happy with the fact that I could do this a very good program for those that don't have a lot of money at one time I recommend it to anybody

December 23, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed

The first time I used it, I had two charges that we itemized and so I put in the 1st charge and it closed the whole deposit accounting out and I was not allowed to add in the 2nd charge. Nowhere did is say please take all itemized charged and just enter in the whole amount due. Then after several attempts I could not get ahold of anyone. When I did, Roberto did not resolve the problem. He dismissed me and the problem is still outstanding.

December 26, 2022
Unprompted review
Obligo logo

Reply from Obligo

Hi Shelley,

We deeply value our relationship with partners and want to make sure we resolve your issue right away. A member of our Customer Success team will be reaching out today to assist with your charges.

We apologize for any inconvenience.

Thank you,
The Obligo Team

Rated 1 out of 5 stars

Do not use this service

Do not use this service. The account holder is the landlord, not you. If your landlord does not close your account you will be eternally charged monthly fees. I contacted them several times after I moved out and they refused to close and kept charging me.

It wasn't until I worked with my CC company and have them blocked that the finally agreed to close the account.

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

Obligo is an unethical company and takes advantage of disabled people

If there was an option for zero or negative stars, I would give them this. I was forced to leave my apartment in NYC in March 2021 bc I had months of mice issues that the landlord was not able to fix. Look up my google review of Stonehenge in NYC and you’ll see photos of the mice.

Note I rented during covid when most renters weren’t paying rent and I continued to pay rent to my landlord as I tried to be an honest person.

Well, when I was forced to flee the apartment for safety issues (not only for me but bc of of the danger mice and mice feces presented for my service dog) bc it wasnt habitable. After I left, the landlord told Obligo that I left and obligo then charged me. Obligo never contacted me first to see what happened. They have been harassing me for a year and a half and even took money out of a joint checking account I have with someone else….without permission.

Super sick of big NYC companies bullying disabled persons who tried to do the right thing.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

Useless

As someone with near perfect credit who typically wouldn’t even get a security deposit, their service has been frustrating to say the least. I even wrote my landlord saying that I would pay any deposit to stop dealing with them. They are too stupid to charge a card and keep saying the payments failed. When I tell them to use the card that worked last time, they are too brain dead to do that. I work 12 hour days every day and do not have time for this BS scam. Useless as a company unless you have poor or no credit and don’t want a big deposit. If your credit is good, make sure your landlord doesn’t lead you to sign up for this service, and opt for a deposit based off of your credit and rental history instead, it will save you a lot of headache.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great Value

We just rented a new apartment in NYC. I was about to pay the security deposit with our 1st month rent, and the leasing agent told us we could see if we were eligible for the deposit-free option with Obligo. It only took 5 minutes to apply, they connected straight to our bank account to verify the info. The whole process was super easy and quick. I was skeptical at the beginning because I don’t like wasting money that I won’t get back, but it ended up being just a few dollars a month and we did pay the year upfront and saved another 12% on top of that ... we highly recommend it!

May 30, 2022
Unprompted review

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