My Organic Formula Reviews 660

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, especially the formula, noting its positive impact on their babies' digestion and overall well-being. Many people highlight the excellent customer service, describing it as responsive, helpful, and efficient in resolving inquiries and issues. The ordering process is often described as easy, and the delivery service is consistently commended for its speed and reliability, with many appreciating the careful packaging. However, some customers experienced issues with incorrect orders, receiving the wrong product or age group. A few people also reported concerns about product expiration dates, receiving items with a shorter shelf life than expected. There were also isolated instances of products arriving in poor condition, such as damaged cans or formula that smelled or tasted sour, and some customers noted issues with the temperature of products upon delivery.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that the formula... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the baby formula,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its efficiency, politeness,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and appreciated... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... See more

Rated 5 out of 5 stars

This may be one of the better options available today. But the greatest flaw lies in the use of vegetables and seed oils as a source of omega fatty acids. Vegetables and seeds are not proper human foo... See more

Rated 5 out of 5 stars

I live in canada and this higher quality formula isnt available here. Ive ordered this for both of my babies and they are both healthy and happy. Ive had to panick order (mom brain) and myorganicformu... See more


Company details

  1. Baby Store

Written by the company

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

660 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Hipp stage 1 Dutch formula

Love the Hipp stage 1 Dutch formula for my baby. We tried so many other others, including other Hipp ones. We felt so defeated and felt like giving up and just sticking to the last formula she was on. We decided to give this formula one last try. It ended up working amazing. She has no gas, bloat or spit up on this food. We ended up subscribing to the 6 cans every 5 weeks to save some money. We even ordered the RTF version for an upcoming trip. I do wish they had the ready to feed in Dutch though. It only comes in German currently.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I received the order quicker than I…

I received the order quicker than I expected. It’s just the second day of using it so I can’t give a review on my child’s response to it. But when it come to delivery they exceeded my expectations 👍👍👍👍👍

December 3, 2025
Rated 1 out of 5 stars

Didn’t receive the right product and…

Didn’t receive the right product and didn’t get any follow-up on my email.

December 2, 2025
My Organic Formula logo

Reply from My Organic Formula

Hi Fanny,

We are very sorry to hear about your experience and that you received the incorrect product. This is certainly not the level of service we aim to provide. We have reached out to you personally to resolve this as quickly as possible.

We also want to clarify that we did not receive any previous message from you, which may have been due to an email being sent to the wrong address. We sincerely apologize for the inconvenience and frustration this may have caused.

Please check your inbox for our direct message so we can assist you with a replacement and make things right. Thank you for giving us the opportunity to fix this.

Kind regards,
My Organic Formula Team

Rated 5 out of 5 stars

Creamy and filling

My daughter really enjoys this porridge. It’s creamy, fills her up, and is gentle on her stomach which i really appreciate. Overall, it’s been a great addition to her breakfast

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Super Fast Shipping & Amazing Service

It's my second time ordering from My Organic Formula and I will always recommend this site to my friends as not only did I receive my items within a couple of days, but they also added a free 6 pack of Ready to Feed formula in the box. Will always order my HiPP formula from My Organic Formula!

November 26, 2025
Rated 5 out of 5 stars

Absolutely wonderful experience

I was so thrilled with my experience with My Organic Formula! After the disappointing news that I wouldn’t be able to breastfeed due to breast hypoplasia, I was really worried I wouldn’t be able to find a formula that aligned with what I wanted for my little man. I was so happy to find this company and all of their options. Wonderful customer care , great delivery time and excellent options for every need!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

I've used this website for all my…

I've used this website for all my formula for both my boys. I love how fast the delivery is and how I can 100% depend on accurate delivery times. Product always arrives in great condition and always quickly!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering from Canada

Ordering from Canada. EXCELLENT customer service and very fast processing and shipping times. If you're shopping around, this is the company you want to order from.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

The best place to buy European formula

The best place to buy European formula. We had our baby on the Hipp formula, and our order always came within a few days and packaged very well. Customer service was extremely helpful with any inquiries we had and very quick to respond. We will be using them again for our next baby!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

great

very fast delivery and a very caring customer service 👍🏼

November 15, 2025
My Organic Formula logo

Reply from My Organic Formula

Hi Wejdan,

Thank you for sharing your feedback, and we’re very sorry to hear that one of your formula cans arrived dented. We completely understand your concern; you should feel confident and safe using every product you receive from us.

We truly apologize for the inconvenience, and we will be reaching out to you directly to resolve this issue right away.

Thank you again for bringing this to our attention, and we appreciate the opportunity to make things right.

Kind regards,
My Organic Formula Team

Rated 1 out of 5 stars

We were shipped with wrong items

We were shipped with wrong items. My baby is at stage 3 and I ordered stage 3 12 packs. I received 12 packs of stage 2 milk instead of stage 3 the one I ordered. Now I am stuck with 12 packs of milk that I don’t know what to do with it because my baby is no longer drinking stage 2 any more. We have been ordering from your website for months and I have no idea why you guys have shipped this time the wrong product. I’m not very happy with my experience. Thanks.

November 6, 2025
My Organic Formula logo

Reply from My Organic Formula

Hi Gurpreet,

We sincerely apologize for the mix-up with your recent order and for the frustration this has caused.

We believe you may not have received our previous message; we had already processed a reshipment with the correct Stage 3 formula (12 packs) to make this right for you. The replacement order has been shipped, and you should receive it soon. We’ll be happy to provide the tracking information again if needed.

We completely understand how important it is to have the correct formula for your baby, and we’re truly sorry for the inconvenience this error has caused.

Please let us know once you receive the replacement, or if there’s anything else we can do to help in the meantime.

Kind regards,
My Organic Formula Team

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