I live in canada and this higher quality formula isnt available here. Ive ordered this for both of my babies and they are both healthy and happy. Ive had to panick order (mom brain) and myorganicformu... See more
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Review summary
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Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... See more
I was so thrilled with my experience with My Organic Formula! After the disappointing news that I wouldn’t be able to breastfeed due to breast hypoplasia, I was really worried I wouldn’t be able to fi... See more
I have been ordering formula from MOF since last year and I am super happy with their service. I have written to the customer service team a couple of times and they have always been prompt in respond... See more
Company details
Written by the company
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
Contact info
4.6
Excellent
685 reviews
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Replied to 100% of negative reviews
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Excellent
I had a small issue with my order and the customer service team handled it in an excellent way. They were very responsive, professional, and followed up with me until everything was fully resolved. On top of that, their products are of great quality and truly reliable. I really appreciate their support and will definitely continue ordering from them. Highly recommended!
September 5, 2025
LOVE
Easy ordering, quick shipping and great product my 4 month old loves it! only thing thats worked for her. Thank you!.
September 2, 2025
Good customer service
I ordered formula for my baby 2 months before she was born because she could have possibly been born early because IGR, thankfully she was born on time at 40 weeks. But now that I have gone to use my formula it expires next week….the product has a shelf life of 12-18 months.
I messaged my organic formula and they let me know that the date of expiration for liquid formula is shorter and offered me a solution.
I appreciate their customer service.
September 2, 2025
Unprompted review
Reply from My Organic Formula
Hi Nikki,
Thank you for sharing your experience. We’re truly sorry to hear about your disappointment.
Regarding expiration dates, we include information on our website noting that ready-to-feed (RTF) formula has a shorter expiration date than powdered formula primarily because it is already mixed with water, making it more susceptible to spoilage over time. Since it comes in a liquid form, it is more perishable and must remain sterile to ensure it is safe for infant consumption. Unlike powdered formula, which is dry and more stable, ready-to-feed formula does not contain preservatives and is more sensitive to changes in storage conditions. Additionally, the packaging used for liquid formula typically offers less long-term protection compared to the airtight containers used for powder. For these reasons, manufacturers assign shorter shelf lives to RTF formula to maintain safety and nutritional quality.
We appreciate you reaching out to our team and regret that the resolution offered didn’t meet your expectations. Your feedback has been noted, and we’re actively reviewing how we can better communicate shelf-life details and improve the experience for parents who plan ahead.
We’d appreciate the opportunity to assist you further and will be reaching out to you directly.
Kind regards,
My Organic Formula Team
Bestst service i received ever they…
Bestst service i received ever they broke their terms for best service for their customers i really very appreciate the way they treat a customer really very thank youu
August 21, 2025
Unprompted review
Shipping was good
Shipping was good, was a super sturdy box around the box. Expiry date was way out in the future. Kid really likes it.
August 18, 2025
Honest company
Honest company, great customer service. They resend my package after knowing the original one was mishandled and never delivered by UPS.
August 18, 2025
Unprompted review
Smooth ordering process
Smooth ordering process. Fantastic customer support when I screwed up my order. Will definitely use again.
August 14, 2025
Prescila helped me and did an amazing…
Prescila helped me and did an amazing job. I am very happy with the friendly, fast and efficient customer service provided
August 11, 2025
Unprompted review
Fast delivery
Fast, promt, informed, great communication and updates through whole delivery process. Very happy.
August 5, 2025
Great company
This company saved my life when I had a low milk supply and couldn’t find any decent formula for my baby. Really fast shipping and the subscriptions help lower the cost.
August 4, 2025
Unprompted review
The Formula was easy to order on-line…
The Formula was easy to order on-line and it was delivered to my home within a few days by UPS without a glitch. Manny thanks. Keep up the good work!
July 30, 2025
Highly recommend!
Easy to order, great information on each product and delivery was quicker than I imagined! I ordered the Hipp Dutch Stage 1 formula for my baby and his digestion is already infinitely better. Highly recommend :)
July 17, 2025
Unprompted review
Sincere customer service that gives confidence to shoppers
I’ve been ordering through My Organic Formula for a couple months now (after LOTS of research on best value for bringing EU formula into Canada) and honestly, at every turn I have been overwhelmingly impressed. Nearly every order I’ve received I’ve had to modify in some way whether it was moving and needing to change delivery address, typing in my email address wrong or double-ordering by accident, the customer service team has blown me away.
I have NEVER had to wait long for a delivery. A week, maybe two tops. And we’ve been gifted nearly every time with free semi-crinkled boxes of our formula (I’m assuming they consider them damaged) which is such a delight to receive. They even offered to add a similar formula to one of our orders because we were struggling to find the right fit at the beginning.
If you’re ordering EU formula, I definitely recommend these folks! You won’t be disappointed.
July 6, 2025
Unprompted review
Very easy to find the formula I was…
Very easy to find the formula I was looking for and it was rare that they were out of stock. Intl shipping was super consistent and reliable via UPS, and I don't ever remember paying customs. The website is easy to navigate, and customer service was very prompt and efficient when needed. I would definitely use MOF again in the future!
July 7, 2025
Unprompted review
This is honestly the best formula I’ve…
This is honestly the best formula I’ve have used for any of my children and I wish I found it sooner my son is growing as if I am breastfeeding he is 5months and 26 pounds and that’s on formula and no solids yet I have no complaints when it comes to this milk
June 24, 2025
Unprompted review
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