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Absolutely exceptional customer services, and delivery. Products are brilliant too. I ordered a cage and several items and they was all delivered the next day. I accidentally made. Shipping mistake and had it sent to my old address and they was super easy to contact and they resolved it no problem at all. Thank you, highly recommend buying from here :)
Amazing customer services, iv been rescuing parrots for many years and have ordered many cages and this company is by far the best iv dealt with. Lisa is a god send and set my mind at ease as a 1st time customer and went above and beyond to help me get my 2 Santos cages to me fast and efficiently. I encountered a problem with my phone not taking incoming calls and contacted Lisa with a new number for the couriers and she had informed them within the hour. I used the contact form to ask my parrot for a call before I made my order so that I could make sure this was a legit company due to the much cheaper prices and I received a call back within half an hour. If your looking for great cages at great prices with great customer services, this is the only place you will need.
Top level customer service from Lisa.
Reasonable prices, timely feedback if you have any questions or issues, and very importantly they are efficient.
I stumbled across my parrot website on a Google search and I'm so glad I did. I've ordered 2 cages from here. The first cage arrived with a slightly damaged cage bottom and without quibble they sent me an entire new bottom! My second cage I've literally just ordered and I ordered the wrong size cage so instead of having to cancel the entire order they sent me a payment link to pay the difference. This company is very accommodating and their customer service is top notch. I have recommended my parrot to a few people now and I will keep doing so. It's a breath of fresh air to deal with them.
Many thanks My Parrot
Jo
Communication excellent. Delivery very speedy. Were very helpful in swapping a product for an alternative.
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