I had to repeat the form as I could not fibd my original form. I have finally obtained digital photos anbd I need to k ow HOW TO ATTACH THEM. I am sure I will do the whole thing all wrong and will... See more
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Very misleading. Requested refund immediately! And they only refunded partial for doing absolutely nothing. I paid $208, they are only refunding $59.

Reply from My Passport Hub
The ease of form submission for renewal of passports.

Reply from My Passport Hub

Reply from My Passport Hub
One week after submitting all information via online I realized that I did not need your services. My credit card was charged and have reached out numerous times asking for a refund. I have received confirmation that I would be refunded. However, nothing has been refunded. I also reached out via phone numerous times and still no refund. At no time recently have I reached a real person. Your computerized secretary has given many promises, but to no avail. I question the validity of your so called "company". Please advise....

Reply from My Passport Hub
I would give them a 0 if it was an option!! I was initially on the travel.state.gov National Passport Center website and when time to pay I don’t know how I ended up on MyPassportHUB, but the received my $320 for me and my husband’s passports! Never received the passports and definitely can’t get a human on the phone only virtual Claudia. I had to transfer me about 12 times today to an agent and still no one answered the phone. This is a fraudulent company, MyPassportHUBbecause if I had known the payment center transferred me to my passport hub I would’ve deleted the application and not paid! Is there anyway I can get my $320 refunded NOW!

Reply from My Passport Hub

Reply from My Passport Hub
So far so good hopefully I will get my us passport renewed

Reply from My Passport Hub
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