When making my first payment with the app, it triggered an Anti-Money Laundering check, which required a number of forms to be filled out. The average response time on the email support form was aroun... See more
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See what reviewers are saying
I absolutely love MyPayr! It’s an incredible way to earn more points on my card, and the value I get from those points far exceeds the fee. The team behind the app is fantastic—super hands-on, approac... See more
Great service & fantastic concept! Payments are processed almost instantaneously. Faultless customer service too! Just wish that the fee would be brought down to make the offering more tempting.
It's a new company so I definitely was a bit sus, but I emailed them beforehand, checked their supplier companies against companies office records etc etc and all looked good, so I went ahead and... See more
Company details
Written by the company
Pay your rent by credit card
Contact info
71-75 Shelton Street, Covent Gardern, WC2H 9JQ , London , United Kingdom
- support@mypayr.co.uk
- mypayr.co.uk
4.6
Excellent
49 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommended!
Amazing tool to use. Have been using for almost a year now, and I couldn't be happier.
April 6, 2026
Unprompted review
Very smooth experience
Very smooth experience, great customer support!
March 23, 2026
Unprompted review
We pay our office with payr
We pay our office with payr. It has now been 7 months and the process has always been very smooth!
March 7, 2026
Unprompted review
Great product and customer service
Great service my landlord received my rental payment instantly and I got Amex points on top of that! Customer service was great and even sent me a payment receipt and confirmation!
March 18, 2026
Unprompted review
Terrible customer service
Terrible customer service , not worth your time
March 5, 2026
Unprompted review
Reply from Payr
Hi,
We take customer service very seriously, so we’re sorry to see this feedback.
However, we were unable to identify this review as coming from a verified customer. We also attempted to contact the reviewer through Trustpilot’s information request process to better understand the issue, but unfortunately we did not receive any response or identifying details that would allow us to locate the interaction.
From the information available to us, our support team responded to the message we believe may relate to this situation within minutes, so the experience described does not match the records we have.
If you are a genuine customer and experienced an issue, we would really like the opportunity to resolve it. Please contact our support team directly with your name and the email used so we can look into this properly and assist you.
Our goal is always to help and resolve problems quickly.
Quick response times all day any day
January 31, 2026
Unprompted review
Very helpful team
Very helpful team, and seamless payment platform makes everything easy.
January 28, 2026
Unprompted review
Mo was so helpful through every step
Mo was so helpful through every step. The communication was immediate and very reassuring.
January 15, 2026
Unprompted review
What more can you ask for
Quick, very efficient service. Sorted me out in two seconds on WhatsApp. What more can you ask for.
November 19, 2025
Unprompted review
The best customer support I have ever experienced
When making my first payment with the app, it triggered an Anti-Money Laundering check, which required a number of forms to be filled out. The average response time on the email support form was around 30 minutes, including on weekends. All forms were completed, no questions asked and I was given the option to call them as well if required. I absolutely recommend these guys if you’re looking close to a credit card reward but might fall just short
November 2, 2025
Unprompted review
Fantastic experience with payr!
I started using payr to pay my rent and have had a fantastic experience. The platform is very straightforward to use, and the customer service is quick and efficient. Recommend!
October 31, 2025
Unprompted review
very good service
very good service. the whats app chat is reactive quick .very cool
October 2, 2025
Unprompted review
Excellent platform overall
Very useful and life saving. The platform sorted out the payment instantly. I can now rest easy. I highly recommend it for rent payments if you really need to use your credit card in an emergency rent situation. Given my good experience, I will be using it regularly from now on for non-emergency rent payments as well to build my credit score and get benefits. It looks like a very nice, fast and secure service.
October 1, 2025
Unprompted review
Great Service and fast payment
Their service is excellent, with fast payment processing and a highly supportive service team.
October 1, 2025
Unprompted review
This website has made my life so much…
This website has made my life so much easier! As an international student I can make my rent payments from anywhere in the world and the payment will go through to my agent almost instantly. The customer service is also incredible, and they responded to any question I had within 10 minutes. Would definitely recommend!
September 25, 2025
Unprompted review
Unbelievably fast customer support and…
Unbelievably fast customer support and you speak to a real human! Mo was excellent but so far, they’re been amazing
September 15, 2025
Unprompted review
A great service which has allowed us to…
A great service which has allowed us to earn over 400,000 avios points in the last 12 months. Customer service is always brilliant too!
September 11, 2025
Unprompted review
Great experience using Payr
Great experience using Payr – everything went smoothly and my rent was paid quickly. Mo provided excellent service and support throughout, really appreciated the professionalism. Highly recommended!
September 1, 2025
Unprompted review
24hours customer care assistant
24hours customer care assistant. Very helpful and friendly.
Payment was prompt
August 11, 2025
Unprompted review
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