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My Perfect CV - CV builder Reviews 

4,115
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,850 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the website and user experience very easy to navigate and intuitive, appreciating the clear path for creating professional CVs and cover letters. Many praised the product's helpful suggestions, varied formats, and professional templates, aiding successful applications and quick job offers. However, some customers noted concerns regarding the subscription model, feeling the service was advertised as free but required payment to download the CV. People also mentioned issues with hidden charges and difficulties cancelling subscriptions or receiving full refunds.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, finding the CV builder excellent,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and user-friendly... See more

Service

Reviewers highlight positive aspects of service, with many finding it helpful and professional for updating... See more

Subscription

Users describe negative interactions with subscription services, with many feeling misled by unclear terms... See more

Product

People report positive experiences with the product, finding it an excellent and useful tool for creating CVs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This site is very easy to use, I found a few bits a bit tricky but after time it became clear. It would be good to know there's a charge before you get to the end so you know exactly what to expect be... See more

Company replied

Rated 4 out of 5 stars

Easy to use tool, that gave a clear path through writing a CV from scratch. Choices available to help add key skills plus added benefit of being able to edit at each stage. Guidance available at each... See more

Company replied

Rated 4 out of 5 stars

The CV was excellent. The covering letter less good for my purposes, but possibly good for someone applying for a job in more 'usual' circumstances than mine.

Company replied

Rated 5 out of 5 stars

I had used my perfect CV previously to update mine and my husbands CV This time I used it to help my son with updating his CV, choosing professional phrasing provided to describe his job role dut... See more

Company replied


Company details

  1. Resume Service

About My Perfect CV - CV builder

Written by the company

My Perfect CV builder creates job-winning CVs in minutes. This easy-to-use platform and mobile app generate professional and ATS-friendly CVs while keeping your personal information secure and confidential. Fast, AI-powered CV creation, transparent pricing, and excellent customer support make My Perfect CV the right choice for you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

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4.4

All reviews

(4,115)

1,763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing

The CV builder was good, however I didn’t want the service long term. I cancelled my within the designated time of the trial and was refused a full refund as ‘I didn’t request the refund on the same day as the payment was taken out’. The fact this would happen was not made clear at all!! Really disappointing and misleading. Just to clarify I did pay for the initial CV I created, the subscription charge was on top of this! And I was only refunded 1/2 of the subscription

June 14, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your feedback. We are pleased to know that you found the CV builder useful, but we are sorry to hear that you didn't have a smooth cancellation process and have concerns regarding the subscription.

We would like to provide some clarification regarding how our service works. Our platform operates on a subscription basis. Following the initial payment, users receive full access to our premium features for 14 days. If the subscription is not cancelled during this period, it automatically renews into a monthly plan to ensure uninterrupted access to the service.

We strive to be transparent about our subscription model and billing terms. Information regarding the subscription, renewal process, billing frequency, and cancellation options is presented during registration, at the point of purchase, within our Terms and Conditions, and in the confirmation email sent after the initial payment.

We also appreciate your comments regarding the clarity of the information, as feedback like yours helps us identify opportunities to improve the customer experience.

To allow us to review your case in greater detail, please look for a message from Trustpilot requesting your account information. We are committed to providing dedicated assistance and would welcome the opportunity to further address your concerns.

Best regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

Best best but it should be free for all…

Best best but it should be free for all , because we trusted you

June 10, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your review and kind words. We’re delighted to know that you had such a positive experience with our platform. We also appreciate your feedback regarding pricing. Comments like yours help us better understand what matters most to our users, and we’re grateful for the trust you have placed in us.

Kind regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

made my job so easy

made my job so easy

June 14, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your kind words. We are delighted to hear that our platform made the process easier for you. Our goal is to simplify resume creation, and we’re glad your experience reflected that.

Best regards,
MyPerfectCV Customer Service.

Rated 5 out of 5 stars

FORMATION

FORMATION
CV ANALYZER
GRAMMAR COLLECTION
CHOOSE FROM OBJECTIVE
my experience was like driving an automatic car.

June 14, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your experience. We are happy to know that you enjoyed the different features available on our platform and found the process smooth and easy to follow. It’s great to hear that your experience felt effortless, and we appreciate your support.

Best regards,
MyPerfectCV Customer Service.

Rated 1 out of 5 stars

This Needs a Class Action Lawsuit ASAP

My sister wanted to make ONE CV. They took around $1,000 from my mom’s card.

Look at the real complaints; there are a huge number of people in similar situations, or even worse.

BOLD is currently named in a federal lawsuit, Rocket Resume v. BOLD (N.D. Cal., filed April 2026), that alleges this exact practice of charging far more than the initial fee.

The FTC needs to investigate this! Too many people are saying the same thing. This needs a class action lawsuit, ASAP!

May 28, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for taking the time to share your feedback. We take all billing and account concerns very seriously.

My Perfect CV is committed to pricing transparency. Information regarding our subscription plans, trial options, and auto-renewal terms is available on our pricing page (https://www.myperfectcv.co.uk/pricing), and the applicable fees and subscription terms are presented to users during the checkout process before any transaction is completed. Customers also receive a confirmation email upon account creation that includes a reminder of the applicable subscription terms and recurring charges.

Regarding the legal matter referenced in your review, it is our policy not to comment on pending litigation.

We attempted to investigate the concerns raised and requested additional information through Trustpilot; however, we were unable to verify the matter because we did not receive sufficient information to identify the account in question. If your mother would like us to look into this further, she is welcome to contact our customer support team directly via live chat or at customerservice@myperfectcv.co.uk.

Best regards,
The My Perfect CV Team

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use

June 12, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your feedback. We are glad to hear that you found our platform quick and easy to use. Providing a simple and efficient experience is one of our main goals, so your comment is greatly appreciated.

Best regards,
MyPerfectCV Customer Service.

Rated 4 out of 5 stars

It's really good for all the beginner…

It's really good for all the beginner to make a casual and professional resume for the future journey of applying a good opportunity . This is one of my recommendations .

June 13, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your thoughtful feedback. We are pleased to hear that you found our platform helpful, especially for beginners looking to create both casual and professional resumes. Your recommendation means a lot to us, and we’re glad to support you on your journey toward new opportunities.

Best regards,
MyPerfectCV Support Team.

Rated 5 out of 5 stars

Easy to create and upload a CV

Easy to create and upload a CV, I managed to get an interview that led to successful recruitment within 10 days!

June 12, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your wonderful experience. We are delighted to hear that you found our platform easy to use and that it helped you create and upload your CV efficiently. It is especially rewarding to learn that your efforts resulted in an interview and ultimately a successful recruitment outcome in such a short period of time. We are thrilled to have been part of your job search journey and wish you every success in your new role.

Kind regards,
MyPerfectCV Customer Service.

Rated 5 out of 5 stars

good

perfect but some time it lag when you try to cut the letter

June 12, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive feedback and for sharing your experience with our platform. We are pleased to hear that you found the service useful. We also appreciate you bringing the performance issue to our attention. Feedback like yours helps us identify areas where we can improve the user experience.

Thank you for your support, and we are glad MyPerfectCV has been helpful to you.

Kind regards,
MyPerfectCV Customer Service.

Rated 1 out of 5 stars

It says Free CV template but you…

It says Free CV template but you actually have to pay for a subscription when you finish creating your CV

June 12, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@myperfectcv.co.uk.

Best regards,
MyPerfectCV Support Team.

Rated 5 out of 5 stars
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for taking the time to share your feedback. We are delighted to hear that you found our platform helpful for customizing your CV. Our goal is to provide tools that make it easier for job seekers to create professional documents tailored to their career goals. We appreciate your support and are pleased that MyPerfectCV has been a positive part of your job search journey.

Kind regards,
MyPerfectCV Customer Service.

Rated 1 out of 5 stars

Rubbish

Rubbish, suck you in then delete half of what you add when you pay for finished version…

June 11, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. If any part of the platform was not working as expected, we sincerely apologize, as this is not the level of service we strive to provide.

Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

We understand how frustrating it can be when a document does not appear as expected, and we would appreciate the opportunity to review your account and better understand the issue you encountered. If you have any questions about your account or would like further clarification regarding our services, please contact our support team directly at 0-808-189-0676. We are here to help and will be happy to assist you.

Kind regards,
MyPerfectCV Support Team.

Rated 5 out of 5 stars

Nice

It isVery good

June 11, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your review. We’re pleased to know that you had a positive experience with our platform. Your feedback is greatly appreciated, and we’re glad that you found our service helpful.

Kind regards,
MyPerfectCV Customer Support.

Rated 5 out of 5 stars

You helped me a lot with my cv and my…

You helped me a lot with my cv and my cover letter thank you

June 11, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your experience. We’re delighted to see that our tools helped you create both your CV and cover letter. Our goal is to make the job application process easier and more effective, and we truly appreciate your kind feedback.

Kind regards,
MyPerfectCV Customer Support.

Rated 1 out of 5 stars

Once you delete your cv

Once you delete your cv , your info is stays there and you can not delete it.So that's rises the privacy concerns.

June 11, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We are sorry to hear about your concerns regarding the management of your personal information. If any part of the process was not as smooth as expected, we sincerely apologize, as this is not the level of experience we strive to provide.

We take privacy and data protection seriously and understand the importance of having confidence in how your information is managed. If you require additional assistance with your account or would like help managing your information, please do not hesitate to contact our support team at customerservice@myperfectcv.co.uk. We will be happy to review your account and assist you further.

If anything was unclear during your experience or if you'd like help understanding your account management, please don’t hesitate to contact our support team at customerservice@resume-now.com. We’re here to help.

Your feedback is valuable to us and helps us continue improving our services.

Kind regards,
MyPerfectCV Support Team.

Rated 5 out of 5 stars

The CV looked great and professional…

The CV looked great and professional and I got a job within 4 weeks of using the service :)

June 10, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your experience. We’re very pleased to hear that you were satisfied with the professional look of your CV and that it supported you in securing a job within just a few weeks. Helping users present their experience effectively and move forward in their careers is exactly what we aim for, so your outcome is great to know.

Best regards,
MyPerfectCV.

Rated 5 out of 5 stars

Excellent service great communication

Excellent service great communication.
Very straight forward and easy would definitely use again.

June 10, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your experience. We’re very pleased to hear that you found the service straightforward and easy to use, and that the communication met your expectations. Our goal is to provide a smooth and supportive experience throughout the CV creation process, so it’s great to know you would consider using the platform again.

Best regards,
MyPerfectCV.

Rated 4 out of 5 stars

Good at alll

June 10, 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your feedback. We’re glad to hear that you had a positive experience using the platform. Our goal is to make the CV creation process simple and effective for all users.

All the best,
MyPerfectCV.

Rated 5 out of 5 stars

Rapid service that enabled me to offer…

Rapid service that enabled me to offer a much better quality CV and I secured a new position in a new industry within 8 weeks

June 10, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your experience. We’re thrilled to hear that the service helped you quickly create a higher-quality CV and that you secured a new position in a new industry within such a short time. Supporting users in presenting their experience confidently and opening doors to new opportunities is exactly what we aim to achieve, so your success is truly rewarding to hear.

Kind regards,
MyPerfectCV.

Rated 4 out of 5 stars

This is a great A.I tool.

This is a great A.I. tool that can help a person create a great CV and Cover Letter to get a new job.

June 10, 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for sharing your feedback. We’re pleased to hear that you found the AI tools helpful in creating both a strong CV and cover letter. Our goal is to provide smart, intuitive features that support users in presenting their skills and experience confidently when applying for new opportunities.

Best regards,
MyPerfectCV.

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