MyScents.Shop Reviews 

384
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the perfumes, noting their lasting power and authentic scents, often comparing them favorably to original brands. Many appreciate the wide selection and the excellent packaging, which ensures products arrive well-protected. People frequently highlight the excellent service, competitive pricing, and fast, reliable delivery, often receiving orders earlier than expected. The ordering process is described as simple, with good communication and well-packaged products, making the overall experience smooth for many. However, some people mentioned significant delays in receiving their orders, with a few reporting not receiving their purchases at all or experiencing a lack of communication regarding their order status.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the quality and fragrance... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Service

Users describe positive interactions with service, highlighting its ease of use, speed, and efficiency. Many... See more

Order

Clients share positive opinions on order, with many reviewers appreciating the easy ordering process and... See more

Price

People report positive experiences with price, consistently finding products to be competitive and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfumes are gorgeous and actually last throughout the day. Celebrity woman is a favourite being a dupe of este le belle by lancom. And the paco rabanne pure xs. Both by yodemya. Amazing value and del... See more

Company replied

Rated 5 out of 5 stars

I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the p... See more

Company replied

Rated 5 out of 5 stars

First time I've used My Perfume Shop and am very impressed. Prices and choices were good and delivery quick. Notified when items were despached for delivery and method of delivery. Will definitely... See more

Rated 5 out of 5 stars

Never heard of the company before but after seeing a few reviews on here, I thought I would give them a try. I ordered a 75ml bottle of Hugo Boss Man fragrance which was on sale at a great price. Wa... See more

Company replied


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(384)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent all round … with ordering, communication & delivery. Would certainly recommend using this company.

July 25, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

That’s lovely to hear, Joanna-Jo – smooth ordering, clear communication, and delivery right on point is exactly what I aim for every time. I’m glad it all came together perfectly for you.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Perfume smells amazing

Perfume smells amazing. I purchased
Vàlia smells just like the original Valaya, and last for ages. I even had a shower and could still smell it after. . Fast delivery too

July 29, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Lindsey, I’m glad you’re loving Vàlia – it’s one of the standouts from our Yodeyma ‘Inspired by’ range. The lasting power is seriously impressive, and it’s always nice when a fragrance survives even a shower!

For anyone reading, we also stock authentic, original designer perfumes alongside Yodeyma, so there’s plenty to choose from. Great to hear delivery was quick too – that’s how I like to do things.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery of item and as described by merchant. Very happy with purchase.

July 19, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Great to hear everything was spot on, Peter – the right item, exactly as described, and with no delays getting it to you. That’s how it should be, every time.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Perfumes are gorgeous and actually last…

Perfumes are gorgeous and actually last throughout the day. Celebrity woman is a favourite being a dupe of este le belle by lancom. And the paco rabanne pure xs. Both by yodemya. Amazing value and delivery is usually 3 to 4 working days. Saves me a small fortune.

July 26, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Ann, I’m glad you’ve found a couple of favourites in the Yodeyma ‘Inspired by’ range – Celebrity Woman and Pure XS are both brilliant picks, and they do a great job of capturing the feel of the originals at a fraction of the price.

For anyone reading, I also stock authentic, original designer perfumes alongside Yodeyma, so there’s something for every budget and taste. Delighted to hear delivery’s been nice and steady for you too.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Amazing I bought an inspired by perfume…

Amazing I bought an inspired by perfume (perfume de Marly, Valaya) which starts from £255 a bottle and tbh could not smell any difference from the original and service was great arrived within 4 days of ordering
I have placed a further order for my son , daughter and husband and will be ordering a bigger bottle for myself

July 26, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Marie, I’m so pleased you’re enjoying Vàlia – it’s one of the stars from our Yodeyma ‘Inspired by’ collection and it’s always fun when people can’t tell it apart from the £255 original. Even better that the service and delivery matched the fragrance!

Sounds like the whole family’s getting in on the action now – I’ll look forward to getting those next orders out to you.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great service

Great service, 1st class thank you👍🏼

July 27, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Gary, glad we could give you that first-class experience – quick, straightforward, and exactly as it should be.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant service

Brilliant service , great product, fast delivery 5⭐️defo order again thanks

July 26, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Aaron, sounds like we hit the sweet spot – great product, quick delivery, and no fuss in between. I’ll be ready for you when it’s time for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great website, prices and delivery

Great website. Got the perfume cheaper ( even with delivery) than the shop I’d seen it .. was a new one to me.was delivered a day earlier than originally indicated. Would definitely use again.

July 24, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Always nice to beat the high street on price – and getting it to you a day ahead of schedule is a bonus. Glad the new fragrance was a winner, and I’ll be here when you’re ready for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Amazing product

Amazing product. Quick delivery and reasonable price. Will definitely come back when I run out 😊

July 21, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Glad you’re loving it – great product, quick to arrive, and priced right is exactly the mix I aim for. I’ll be ready to restock you when the time comes.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Excellent Service.

I received my order without any hassle, quick and efficient.
I am very pleased with my purchase.

July 17, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Pleased to hear everything went smoothly for you, Jennifer – quick, easy, and exactly what you ordered. That’s how I like it.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great service as usual

Great service as usual
Been ordering with you for a couple of years now and you never fail to impress
Delivery and ordering is quick and easy and get a lot of compliments on the way I smell
Have also ordered for other people as well as passing on your website details.
Keep up the great work Chris.

July 25, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Stephen, that’s brilliant to hear – repeat customers like you are the best compliment I could ask for. I’m glad the ordering and delivery have stayed quick and easy over the years, and it’s even better knowing the fragrances are earning you compliments.

Appreciate you spreading the word too – it really helps a small business like mine.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Excellent product

Excellent product, value for money and speedy delivery. Second time ordering and will definitely be ordering from My Perfume Shop again 😊

July 23, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Leza, great to have you back for a second order – and even better that the quality, value, and delivery speed are still hitting the mark for you. I’ll be ready when it’s time for round three.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Fantastic

Fast, efficient and reliable. First time shopper but won’t be my last!

July 25, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Winston, glad to have you on board – first orders set the tone, so I’m pleased we could deliver fast, efficiently, and without any fuss. I’ll be ready for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

I was looking for a citrus fragrance…

I was looking for a citrus fragrance and chanced upon the My Perfume Shop website. The perfume I choose was considerably cheaper than anywhere else I had looked so, I placed an order.
I got a confirmation email pretty much instantly and was kept updated re delivery.
Item arrived well packaged and on time. Smells great too.
I would recommend this store, there are some great bargains.
I will be shopping there again soon.

July 24, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Paula, I’m glad that citrus hunt brought you to my doorstep – and even better that we could beat the prices you’d seen elsewhere. Sounds like everything went exactly to plan from order to delivery, and it’s great to hear the fragrance hit the spot too. I’ll look forward to seeing you back for the next bargain find.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great prices and super fast delivery

Great prices and super fast delivery. Very happy with My Perfume Shop—will order again!

July 23, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Christodoulos, I’m glad we could tick both boxes – keeping the prices sharp and getting your order to you in no time. I’ll be ready whenever you’re set for the next one.

Chris
Founder
MyPerfume.Shop

Rated 1 out of 5 stars

I buy 3 perfumes 10 days ago but still…

I buy 3 perfumes 10 days ago but still not recived even the team is not responding me. very disappointed🥵🥵🥵🥵

July 22, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Usama,

I'm really sorry to see your frustration, but I believe there's been a mix-up. You're based in Australia and it looks like you've ordered from myperfumeshop.com.au – that is not my business.

My business, MyPerfume.Shop, is based in the UK and I do not ship perfumes to Australia. Over the past few months, I've seen a huge number of customers who have been let down or scammed by myperfumeshop.com.au. This site is using my business name but has nothing to do with me. They do not ship orders, offer no customer support, and to be honest, they seem to be running a scam.

If you could remove your review from my profile and leave it for the correct company here: https://uk.trustpilot.com/review/myperfumeshop.com.au it would really help my small UK family business.

Thank you for understanding, and I hope you’re able to get this resolved.

Chris

Rated 4 out of 5 stars

I came with an idea of what I wanted.

I came with an idea of what I wanted.
Where the main element was the sent of rose. Thanks to Liberty. I was asked a price range which was £30 tops. First I was shown the cheapest. Like the idea of placing individual scent on the cards presented with options. she was so understanding and patient with me

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing perfume for lower prices this…

Amazing perfume for lower prices this is my first time buying here after a friend recommended me and I love it the perfume lasts all day and smells beautiful will definitely purchase from here again and the delivery is ridiculously fast! Thank you

July 15, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Michaela, I’m glad your friend pointed you in our direction – sounds like the fragrance, price, and speedy delivery all hit the mark. Always nice when your first order leaves a lasting (and great-smelling) impression. I’ll be ready for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Good shopping experience

Good shopping experience. Parfum was well priced and delivered in a few days. Lovely item that arrived well packaged and in perfect condition. Very happy.

July 13, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Nina, I’m pleased everything from price to packaging lived up to expectations – and even better that the perfume arrived in perfect condition. Exactly how it should be.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

My perfume is gorgeous

My perfume is gorgeous! But it’s the sales team that impressed me the most, I was able to WhatsApp Chris who dealt with dispatching my order personally whilst he was messaging me. Highly recommend My Perfume Shop. Customer service is outstanding. Quality products and even sent me a free sample. Couldn’t be happier. Thank you so much Chris Price (My Perfume Shop)

July 16, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Aimee, that’s lovely to read – I remember our WhatsApp chat while I was sorting your order. I like keeping things personal and making sure everything is right before it leaves here. I’m glad you’re enjoying the perfume (and the little extra sample) and it’s great to know the customer service stood out for you as much as the product itself.

Chris
Founder
MyPerfume.Shop

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