MyScents.Shop Reviews 

384
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the perfumes, noting their lasting power and authentic scents, often comparing them favorably to original brands. Many appreciate the wide selection and the excellent packaging, which ensures products arrive well-protected. People frequently highlight the excellent service, competitive pricing, and fast, reliable delivery, often receiving orders earlier than expected. The ordering process is described as simple, with good communication and well-packaged products, making the overall experience smooth for many. However, some people mentioned significant delays in receiving their orders, with a few reporting not receiving their purchases at all or experiencing a lack of communication regarding their order status.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the quality and fragrance... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Service

Users describe positive interactions with service, highlighting its ease of use, speed, and efficiency. Many... See more

Order

Clients share positive opinions on order, with many reviewers appreciating the easy ordering process and... See more

Price

People report positive experiences with price, consistently finding products to be competitive and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfumes are gorgeous and actually last throughout the day. Celebrity woman is a favourite being a dupe of este le belle by lancom. And the paco rabanne pure xs. Both by yodemya. Amazing value and del... See more

Company replied

Rated 5 out of 5 stars

I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the p... See more

Company replied

Rated 5 out of 5 stars

First time I've used My Perfume Shop and am very impressed. Prices and choices were good and delivery quick. Notified when items were despached for delivery and method of delivery. Will definitely... See more

Rated 5 out of 5 stars

Never heard of the company before but after seeing a few reviews on here, I thought I would give them a try. I ordered a 75ml bottle of Hugo Boss Man fragrance which was on sale at a great price. Wa... See more

Company replied


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(384)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website for perfume cheaper

Great prices excellent deliver service ! Will definitely use this website again !

June 10, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Michelle,

Thank you so much for your lovely review! 😊 I’m thrilled to hear you were happy with the great prices and excellent delivery service.

We’d absolutely love to have you back again anytime—thanks for choosing us!

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Very pleased with the service and…

Very pleased with the service and perfumes..I have used yodemama for a few years now and i am always complemented on them..would definitely recommend..

June 12, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Maria,

Thank you so much for your kind review! 😊 I’m delighted to hear you’ve been enjoying Yodeyma for years—they really are such impressive fragrances, and those compliments say it all!

We truly appreciate your recommendation and your continued support. Always here to help with your next favourite!

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Quick easy and good prices

Simple to order - received order quicker than expected and was advised on delivery all the way…

June 9, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi GM,

Thank you for your fantastic review! 😊 I’m so pleased to hear the ordering process was simple, delivery was quicker than expected, and that our updates kept you informed throughout.

We really appreciate your support and look forward to helping you again soon!

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

I saw this aftershave (Bulgari Wood…

I saw this aftershave (Bulgari Wood Essence)whilst in the airport on our travels. After arriving home and searching for it through various websites, I came across MyPerfume.Shop. It was a very competitive price, but the factor that persuaded me to buy from this company was the great reviews of the customer service. Also the fact that Chris, the founder took pride in his company to the point of replying directly to any (only odd ones) disgruntled customers unhappy with their purchases. His replies were brilliantly and constructively put together without once blaming or disrespecting the customer. But responded in a way where you knew that he had looked at each and every email, text etc for the full story in order to be able to reply accordingly in a very professional and understanding way.
I wish more companies were like this.
I had faith in the product and the company after reading about the company and the reviews. Would definitely purchase again. The Bulgari arrived very well packaged and I am highly satisfied with it and with the service given. Thank you from an extremely satisfied customer

June 12, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Karen,

I don’t even know where to begin. Thank you *so* much for your incredibly kind, thoughtful, and detailed review. I genuinely read every word with a smile on my face. 😊

It means the world that you took the time not only to share your experience with the Bulgari Wood Essence (a stunning choice, by the way!) but also to recognise the effort we put into every part of the customer journey, from packaging to replies.

I can’t tell you how much I appreciate your mention of my responses to less-than-happy customers. As a small business owner, I truly care about each person who orders from us, and I always try to handle things with fairness, respect, and honesty. It’s incredibly heartening to know that came through to you.

I'm so glad you found us after your travels, and even more glad that we could meet your expectations. Thank you again for your support, and I’d be absolutely delighted to help you again anytime.

Warmest wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Good service

June 6, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Tony,

Thank you for your review! I'm really glad to hear you were happy with the service.

We truly appreciate your support and hope to welcome you back again soon.

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

This perfume is so good

This perfume is so good. it lasts all day and smells amazing. Everywhere I go people comment on it, to the point that I have had to order for 4 of my friends. They are really happy too.

June 11, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Joanne,

Thank you so much for your amazing review! I'm absolutely thrilled to hear how much you’re loving the perfume - lasting all day and turning heads everywhere you go is exactly what we love to hear!

And the fact that you’ve already ordered for four friends? That’s the highest compliment we could ask for. So pleased they’re loving it too!

Thanks again for spreading the word and for your wonderful support.

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

All good great offer 👍 saved a huge…

All good great offer 👍 saved a huge amount of money compared to the last herms I purchased from a high street shop 😀

June 10, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Stephen,

Thanks so much for your brilliant review! I'm really glad to hear you took advantage of a great offer and saved big, especially on something like Hermès, which we know can cost a fortune on the high street. 😀

Appreciate your support and hope to help you save on more favourites soon!

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Received my perfumes quickly and…

Received my perfumes quickly and delighted with the service and quality of the perfumes

May 29, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Sammi,

Thank you so much for your lovely review! I'm really pleased to hear your perfumes arrived quickly and that you're delighted with both the service and the quality. That’s exactly what we aim to deliver every time.

We truly appreciate your support and look forward to welcoming you back again soon.

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Very happy with my purchase the perfume…

Very happy with my purchase the perfume is stunning and super fast delivery

June 7, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Julie,

Thank you for your wonderful review! I'm so glad to hear you're happy with your purchase and loving the perfume — "stunning" is exactly what we like to hear.

Super fast delivery is always a bonus too. We really appreciate your support and hope to see you again soon.

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Exactly what I ordered good price on…

Exactly what I ordered good price on time. Would buy from again

June 8, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Tony,

Thanks so much for your great review! I'm really pleased to hear everything arrived exactly as ordered, at a good price, and right on time.

We’d love to have you back anytime. Appreciate your support!

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

The shop that saved my face!

An absolute excellent expert stress free service! I have recently been diagnosed with an illness that drastically dries out your skin. Enter the perfect solution a beautiful scientifically proven cleansing and moisturising system. My Perfume Shop provides it and delivers it in record time. It has literally saved my face. I will always be grateful!

June 6, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Nadine,

Thank you so much for your incredibly touching review. I'm truly honoured that we could play even a small part in helping you through such a difficult time. Knowing that the skincare helped and made a real difference means everything to us.

Just to let you know, that same cream is now available through our dedicated skincare sister store mybeauty.boutique , where we’ve expanded our range of science-backed products to support even more customers like you.

Your kind words and gratitude mean the world. We're here for you anytime.

Warmest wishes,
Chris Price
Founder
MyPerfume.Shop | MyBeauty.Boutique

Rated 5 out of 5 stars

It's my 2nd purchase from here now as…

It's my 2nd purchase from here now as I'm in love with Valaya by Parfums de Marly - Valia by Yodeyma it smells divine, lasts all day ans I always receive compliments when wearing it. The delivery is really quick too!

June 5, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Jane,

Thank you so much for your lovely review and for coming back to shop with us again! I'm so glad you're loving *Valia by Yodeyma*.
it’s such a beautifully done take on *Valaya by Parfums de Marly*. And those compliments? Always a sign you’ve found your signature scent!

Delighted to hear the delivery has been quick too. We really appreciate your support and can’t wait to help you again soon.

Best wishes,
Chris Price
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

I love the perfume I bought

I love the perfume I bought, i get compliments all the time about it, it’s affordable, last all day, service super on point, would highly recommend buying fragrances from this company, absolutely spot on 👍🏻

June 3, 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Hi Toni,

Thank you so much for your amazing review! I'm thrilled to hear you're loving the perfume. Getting compliments and having it last all day is exactly what we hope for.

It’s fantastic to know the service hit the mark too. Your recommendation means the world and we’d love to help you find more favourites any time!

Best wishes,
Chris Price
Founder
MyPerfume.Shop

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