Mypharmacist Reviews 1,492

TrustScore 1 out of 5

1.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Taken my money for an order and now website has disappeared and I haven't received my order. Have reported them to the bank.

Rated 1 out of 5 stars

I placed an order for Voltarol 12hour emulgel 100g and they sent me the ordinary emulgel p which is £4 cheaper but still charged the price of the 12hour one.When I complained they obviously didn't b... See more

Company replied

Rated 1 out of 5 stars

Company charged me £112 on 12 December and has never delivered the item. Does not respond to repeated emails, their 02039406770 phone number on their website (www DOT mypharmacist DOT co DOT uk) is... See more

Rated 1 out of 5 stars

My order was cancelled as they have decided I've ordered the same thing too often. Only ordered online as struggling to get out to chemist at the moment. Funnily enough period pains happen every mon... See more

Company replied

Company details

  1. Pharmacy

Information provided by various external sources

MyPharmacist.co.uk is an on-line pharmacy where you can buy all your family's medicines from the comfort of your own home. MyPharmacist is part of Drury's Pharmacies Ltd, an established retail pharmacy company registered with the Royal Pharmaceutical Society of Great Britain and the National Pharmacy Association. We are based in Newquay, Cornwall. Our aim is to provide all of our patients with the best possible service and healthcare. Please contact us if we can be of any assistance.


Contact info

1.0

Bad

TrustScore 1 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Hello! I received the package and everything was all right. Definitely, I shall order to this company in the next future. Thank you very much!

March 23, 2015
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly

Ordering was easy. The price was very competitive. I used this site for the first time as my previous supply didn't sell the medication any more. Delivery was speedy too. Recommended!

March 23, 2015
Unprompted review
Rated 4 out of 5 stars

Company has good communication

They have good at responding to any queries you may have. Just remember is your order is over 3kg you will incur extra delivery costs even if your order is over £50 - in other words it is only orders which are under 3kg in weight where delivery is free over £50. Where an order is over 3kg, they will advise the delivery cost via email.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

mypharmacist

The process was very smooth from start to finish. Item arrived well packaged and within the 48 hours delivery period.

March 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great value.

Having a problem buying this shampoo and conditioner locally so I was delighted to find them here and such an excellent price. Will certainly use this company again.

March 11, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent and fast service!

March 8, 2015
Unprompted review
Mypharmacist logo

Reply from Mypharmacist

Thanks for your review. I'm pleased to hear all went well.
Kind regards
The MyPharmacist Team

Rated 5 out of 5 stars

Mypharmacist.co.uk

I ordered some Whitfield's ointment (an old fashioned but - in my experience - effective treatment of fungal skin infections) from My pharmacist. I had found it quite difficult to find it stocked in traditional chemist shops. I was very happy with the way my order was dealt with - ordering was easy on the website, the price was very reasonable and the product came very quickly.

February 28, 2015
Unprompted review
Rated 2 out of 5 stars

No Delivery No Info

I cannot give an accurate review when I have yet to receive anything. However, I have requested help re: my missing/undelivered order and am still waiting. Any info would be appreciated.

February 25, 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful!

This is the secon time I have ordered from this site. Shipping was very fast and I will continue to order from them in the future!

February 19, 2015
Unprompted review
Rated 4 out of 5 stars

Prompt Service

Found this company was helpfull and prompt with their service to customer.
I was hesitant when filling in post code , and on checking the email on conformation of order noticed I had not put correct postcode in !
Sent email and they corrected it straight away, receiving order in few days as promised.
THANK YOU

February 18, 2015
Unprompted review
Rated 5 out of 5 stars

First class for speed and simplicity

Very happy with the service, and would recommend highly. Excellent site, easy to navigate, easy to order, kept appraised of my order every step of the way, and speedy delivery. Couldn't ask for better. Many thanks!

February 12, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look