Piece of Cake Moving & Storage Reviews 12,203

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and incredibly helpful, making the moving process smooth and stress-free. Many people highlight the excellent service, noting the team's care with belongings, adherence to schedules, and reasonable pricing. Consumers frequently mention the positive user experience, emphasizing the ease and efficiency of their moves. However, some customers reported issues with product care, citing damaged items like furniture and electronics, and missing parts for assembled items. A few people also mentioned unexpected charges or dissatisfaction with how product-related problems were addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

User experience

Users describe positive interactions with user experience. Many customers report great moving experiences,... See more

Price

Customers generally report positive experiences with pricing, finding it fair, reasonable, and worth the cost... See more

Product

Reviewers mention ambiguous feedback about product handling. While some customers, like those who appreciated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough positive things about Piece of Cake. We have moved with them 3 times over 6 years and they making an inevitability stressful day (week) into an organized and calm process. The m... See more

Company replied

Rated 5 out of 5 stars

incredible. we love piece of cake. and we'll be trusting them with all our future moves. we felt taken care of from the beginning to the end of our experience — from the patient and kind Katya, who or... See more

Company replied

Rated 5 out of 5 stars

A two man efficient. smart and courteous team moved me without breaking any of my amateur self packed fragile items from NYC to PA. What is most impressive was the adherence to schedule and to the ini... See more

Company replied

Rated 5 out of 5 stars

Everything about these guys is top notch. From Vuk coordinating everything and being an extremely responsive and Efficient to the movers who were all extremely professional and courteous and hardworki... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

Piece of Cake Moving & Storage is the most loved moving company in the USA. We are fully insured and the only moving company that is available 24/7, 365 days a year to meet all of your moving day requests. Piece of Cake is highly rated across all major review sites for our unmatched customer moving day experience, as well as for our reliable moving and storage services. No matter the size of your move we will get you there safely and quickly. We can move you across all NYC Boroughs and the Tri State Area, as well as State to State long distance moves across the USA. Our moving & storage services include: Local, Long Distance, Residential, Small & Special Event Moving - Complete Packing & Unpacking - White Glove and Fragile Handling - Box & Packing Material Delivery - Short & Long Term Storage. What makes us different: Transparent no-surprise flat fee pricing - Exceptional customer service - Professionally trained and friendly movers who will handle you items and questions with care on your moving day - Responsive and helpful customer service team to handle your feedback and concerns - Extensive experience handling all types of moving day requirements such as COIs, building requests, traffic, parking and any other logistical requests.

Make your next move a Piece of Cake!

Written by the company

Reliable, affordable and trusted.
From the moment you call for a flat fee quote, to the curbside wave goodbye, we strive to make every step of your move a pleasant one.Our commitment to your satisfaction extends from our Customer Success Team in our office, available to you 7 days a week, to our field Quality Control Team, on the road each day to make sure we are delivering our unmatched “Piece of Cake” moving experience. We back our words with 10,000+ of real 5 star customer reviews across all the major review platforms.

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

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Rated 5 out of 5 stars

Phenomenal service

Phenomenal service. The guys were professional. Extremely kind and respectful. Got the job done so well. This is my 3rd time using them and cant recommend them enough.

April 9, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

There is no more sincere endorsement than a return customer! It was wonderful to see you again Ferry!

Thank you for coming back to Piece of Cake for your next move and for leaving us this great feedback.

We hope you’ll be happy in your new home for a long time to come, but if we can help with anything down the track, please be sure to let us know. We’d love you to follow us on social @pieceofcakemoving for our latest news.

If you recommend us to a friend or relative you can also earn a commission on their move. Check out our Referral Program for all the details, it’s simple and easy https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 1 out of 5 stars

Completely unprofessional

Completely unprofessional. Showed up with one guy at first and no dolly to move boxes down stairs. Heard them drop multiple boxes. Thank god I packed everything myself. Getting to the new apartment it was evident boxes had been dropped directly on the corner. They damage/scratched/chipped my Herman Miller desk, but I packed it well enough that thankfully it wasn’t completely destroyed. Not worth the hassle to me to attempt reimbursement for it. Absolutely would not recommend under any circumstances.

February 13, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Hey Peyton, we appreciate you taking the time to leave a review of your recent move with us. We also apologize for any inconvenience that may have occurred during the move, but we are happy we managed to find a solution.
If you need any further assistance please reach out to us via email at customersuccess@mypieceofcakemove.com or call us at (212)651-7273.

In any case, we wish you all the best at your new home and we remain at your disposal.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

True to their name.

Spectacular. True to their name, our move was a piece of cake: they were responsive, efficient, professional, and flexible.

Our main point-of-contact, Nicolas, provided such good service—and with such enthusiasm! His spunky, supportive attitude really saved us when we got a nightmare email from our old building announcing that our elevators needed unexpected maintenance on our move day.

Nicolas assured us that he’d work with his team to adjust the plan, partially load the truck a day early, and complete our move-out during the brief windows of elevator operation. Sure enough, our crew of 3 was adaptive and got the job done, no problem (Thanks Vuk & Co.!).

That kind of flexibility and accommodation meant so much, especially during an inherently stressful time: in addition to the elevator complications, my wife is 8.5 months pregnant!

I’ll never use another moving company: Piece of Cake has my loyalty for life.

April 8, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Nick,thank you from our entire team for taking the time to leave such great feedback!

We really appreciate you trusting us with your relocation, and we look forward to assisting you with any future moving & storage needs.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

As always - efficient and true to their cost estimate - no extra charges.

On time, worked hard, price as quoted. No extra charges.

March 31, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Henry, thank you for finding the time while settling in to share your experience with our movers. We loved working with you.

The success of your move was in part a result of great planning on your part, and we’re sure you’re settling in well for the same reason.

While we hope you will be there for many happy years to come, if there is anything we can do for you or a friend down the track, please don’t hesitate to reach out and let us know you are a return customer.

We also provide great benefits in our Referral Program for any recommendations that result in a move https://mypieceofcakemove.com/referral-program

Be sure to take a look when you get a chance and follow us on social @pieceofcakemoving for the latest promotions and discounts.

Enjoy your new home,
Piece of Cake team

Rated 5 out of 5 stars

Amazing Move Experience in NYC

We had an amazing experience with Piece of Cake for our recent move. From the initial call with William, which was incredibly thorough, to the final box off the truck, the team was professional, accommodating, proactive, and efficient.

Crew #337, led by foreman Vladan, was outstanding on the day of the move. They arrived early, ensuring we met our elevator time windows. They hustled from the moment they arrived, and it was clear they were true professionals—packing everything carefully to prevent any issues or breakage.

We truly appreciate the team for making what could have been a stressful day so easy!

April 5, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

There is nothing we love hearing about more Alanna, than a move well done! We appreciate you right back, for choosing to move with us and then taking the time to share your experience with a detailed review.

Our movers were thrilled to help you settle into your new home and we hope you’ll create some wonderful memories there.

Should you need us for any storage, packing or moving services down the track, it might even be for a friend or relative, please reach out and let us know you are a return customer.

We also provide great benefits in our Referral Program for any recommendations that result in a move https://mypieceofcakemove.com/referral-program

Be sure to check out the details when you get a chance and follow us on social @pieceofcakemoving for our latest promotions and discounts.

Until then,
Piece of Cake team

Rated 5 out of 5 stars

Super easy to book and the movers were…

Super easy to book and the movers were amazing!!! They were super quick and packed everything up to prevent damage. Would recommend !

September 28, 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We love to hear that, Jen! Thank you so much for taking the time to get in touch with us and share your experience.

We hope you’re settling in well and enjoying your new chapter.

Be sure to follow us on social @pieceofcakemoving for any promotions and discounts if you need us down the track. Or if you recommend us to a friend planning to move, unlock benefits like commission payments in our Referral Program. It’s simple and easy, check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 1 out of 5 stars

First I end up paying double of the…

First I end up paying double of the agreed price , more boxes were added and the way they were packed was more of paper thus more boxes adding additional 2k , I asked Michael to packed my purses , I left him in my bedroom, he started loading boxes from my bedroom to the truck when the other mover was still packing my living room. When I finally got my stuff , my silver Lady Dior purse worth 5 k was , missing , I complained , several e mails later , they said that I opened my box in front of them , yes I did , but there were several purses and when finished unboxing , one purse is missing. The movers were really nice except for one person, he was always on the phone and handled all the boxes in my bedroom.,My original estimate includes a shredder, I end up not boxing it , gave it to my neighbor. I asked Michael to take my Dyson vacuum, he said I need to pay extra for it . This mover is all about money, I gave him a tip and he said normally it should be 20 percent of 4500 dollars. Lesson for me , there is always a rotten apple in a basketful . I am disappointed and distressed every time I remember this experience

January 14, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you for taking the time to share your feedback with us, Desiree.

We're truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is incredibly important to us, and we take your comments seriously.

We always strive to provide the best possible service, and we apologize if we fell short on this occasion.
Thank you for your cooperation and should you need assistance in the future, please don’t hesitate to reach out.

Best regards from PoC Team

Rated 1 out of 5 stars

I use this company about 5 months ago…

I use this company about 5 months ago to move. Everything was fantastic and everything went smoothly up until about three weeks later, when I realized that I now had bed bugs, and the only way that could have happened it's from the blankets that the movers used to wrap my furniture in had to have so I've now been dealing with that for these past couple months, and then it's been a horrendous deal.
And i'm going to give one star reviews to as many platforms as I can to warn people.Because the movers should have checked the blankets, not used dirty ones

October 23, 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you for reaching out.
Our team was not able to locate your file based on the information provided in the review.
We kindly ask you to please reach out to our team using the email address customersuccess@mypieceofcakemove.com. When contacting us, please include your move reference number and the full name listed on your moving contract so that we can properly inspect and assist you.
Our team will be sure to follow up as soon as possible. We thank you and we look forward to hearing from you.
Best regards,
PoC Team

Rated 5 out of 5 stars

The company is very conscientious. They helped me with my house very conveniently and quickly.

I like this company. My brother also appreciated its work. He is not a local, he came from Europe, but the service is excellent. That's why I want to give her a 5.

January 15, 2026
Unprompted review
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Алиса, thank you so much for trusting us with the move - we are so happy to hear that your brother and you had an enjoyable moving experience, and that our team took care both of you!

Best of luck in your new home!

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Piece of Cake Moving is the BEST

Piece of Cake Storage is highly recognizable and highly visible with their bright fluorescent pink trucks all over New York City and Westchester. When I ran into a serious situation where the initial moving company neglected to tell me that they didn't work on Saturdays and left half of my apartment full of furniture still there I was in the panic .

Piece of Cake moving showed up within hours and managed to save the rest of my furniture from being thrown on the street because I was already past the move-out date dealing with an angry landlord.

Gerard was the person I spoke to most of the time but while their prices are not bargain basement, you get more than what you pay for. The initial moving company charged much less but when it came time to get my items back pieces from my computer backpack were missing DVDs worth thousands of dollars didn't show up and nothing was classified and marked down They simply grab my stuff through it in the back of a truck.

Piece of Cake is a much more professionally run company and organization, every item was boxed and marked and I saw it on a checklist. I wish I had called them first because of debacle that ended up after using their first mover never would have happened. Gerard knows the story but I don't feel like revealing that in a public forum .

For all you're moving and even storage needs I highly recommend Piece of Cake. Tell Gerard "dirt bike Mike" sent you. He may not drop a discount from that, but at least you'll make him laugh. 💪🏻🥰💪🏾

April 29, 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Micheal, thank you for sharing your experience of a quintessential NYC move! This town loves to keep us moving.

We appreciate the shoutout and hope you’re settling in well.

If you recommend us to your family or friends, be sure to unlock the earnings of our Referral Program. All the details including a commission for YOU are on our website! https://mypieceofcakemove.com/referral-program

If we can help you with anything in future, be sure to reach out.

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Amazing moving company

Amazing moving company! They worked very quickly and efficiently, and the price was great. Everything was smooth and stress-free. Highly recommend!

March 26, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Pitchaya, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Both guy were amazing

Both guy were amazing, super fast and very professional, I woukd recommend this moving company to all the people I know.

March 18, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Massimiliano, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Good pricing

Good pricing. Showed up on time. Treated items carefully. Did not try to add on after price was agreed. That, I can tell you, is rare. Good job!

January 18, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We really appreciate you trusting us with your relocation, and we look forward to assisting you with any future moving & storage needs.

Our pricing model is flat-rate by design, because our research consistently shows that customers prefer knowing the full cost upfront rather than facing hourly billing where neither the movers nor the client can predict the final total. The quoted price remains accurate as long as the inventory and service details provided in advance are complete and accurate — which we consistently emphasize as essential. When items or conditions differ from what was submitted, additional documentation and approvals are required to ensure transparency and prevent unexpected charges. Our process is structured to protect both the customer and the integrity of the agreed price.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. I even love the way they packed items that were very high in length.

March 21, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Joshua!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Everything about these guys is top…

Everything about these guys is top notch. From Vuk coordinating everything and being an extremely responsive and Efficient to the movers who were all extremely professional and courteous and hardworking to the price which was very very reasonable. Second time using them and will never even bother calling anyone else. Thanks so much.

March 21, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Diane and Sid, we can’t thank you enough for detailing your experience with your recent move. We can hear the sheer relief in your words and we are delighted for you.

It’s what we’re here for.

Our movers genuinely appreciate the public recognition you have given them, they always want to drive away from a happy home.

If we can help you with anything in future, be sure to reach out. All our latest promotions and discounts are on social media, just follow us on Instagram @pieceofcakemoving

Or if any of your friends and contacts have a move coming up, be sure to check out the details of our Referral Program which includes a commission for you. It’s simple and easy https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Ingredients for an Easy Move...Call Piece of Cake

Moving with Piece of Cake took all of the stress off of moving. Everyone is so well trained, professional, friendly, understanding and helpful. Here is a list of employees who made our moving event easy: Tia, Vuk, Rose,Talia (all by phone and I am assuming in New York). Our moving crew was Alex and Meteja in Miami. What great young men!! They moved our items as if we were their parents. Such care yet swiftness. Thank you for hiring and training such wonderful people to represent your company. I have already submitted a glowing Google review and will be sure to recommend Piece of Cake to anyone needing a move.

March 20, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Lisa, it sounds like our mission was a great success! We put care and attention into every move to help ensure you will settle happily into your new home. Thank you for sharing these details from your seamless moving day and for giving our movers this public recognition for their hard work.

If we can help you with anything in future, please be sure to reach out.

Should you have friends and contacts planning a move, be sure to look at the details of our Referral Program which includes a commission. It’s simple and easy https://mypieceofcakemove.com/referral-program

Alternatively, follow us on social for the latest promotions @pieceofcakemoving

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

The real deal

They were clear with quoting and pricing. They were quick to easily modify changes. On the day of the move they were on time and exceptionally professional and friendly. Was one of our movers and he was my point of contact during the move he was super professional and friendly. I would recommend piece of cake moving to any friend or family. They made this experience for me and my family easier than expected.

March 18, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We are blushing. Thank you for the recommendation, we always aim to deliver a Piece of Cake move!

Don’t forget to recommend us to your friends and family via our referral program https://mypieceofcakemove.com/referral-program

In the meantime, hear about our news and promotions at @pieceofcakemoving on social media.

Until next time, Piece of Cake team

Rated 5 out of 5 stars

Very amazing quick response

Very quick response, very helpful, very accommodating and professional. Would recommend Piece of Cake moving for your next move.

March 15, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Just as a move should be! Thank you for this awesome feedback Ronald. We loved moving you and we’re thrilled to hear it was a good day.

If you ever need us again, just reach out and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend planning a move, unlock benefits like commission payments in our Referral Program. It’s very simple, just check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

best moving experience in our life

That was the best moving experience we’ve had in our life. Honestly. We’re so grateful to all the people and the moving crew guys from piece of cake who made our move so easy, so fast, so effortless, and full of positive vibes. They all were so professional, polite, friendly, and so helpful and responsive. All the things that arised during the move were handled and resolved right away by the moving crew in the best way possible, professionally and customer-centered. Everything went so well and there were no unexpected charges/fees at all. Piece of cake gave us the piece of mind that we needed and made this move one of the best memories of our lifetime. Thank you so much.

June 22, 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Oksana, thank you for finding the time while settling in to share your experience with our movers. We loved working with you.

The success of your move was in part a result of great planning on your part, and we’re sure you’re settling in well for the same reason.

While we hope you will be there for many happy years to come, if there is anything we can do for you or a friend down the track, please don’t hesitate to reach out and let us know you are a return customer.

We also provide great benefits in our Referral Program for any recommendations that result in a move https://mypieceofcakemove.com/referral-program

Be sure to take a look when you get a chance and follow us on social @pieceofcakemoving for the latest promotions and discounts.

Enjoy your new home,
Piece of Cake team

Rated 5 out of 5 stars

Piece of cake literally

Piece of cake literally! Alex and his team were amazing! So sweet and efficient with my move, zero stress during the process, super communicative and professional! Look no further for all your moving needs, piece of cake is just that! A piece of 🍰!

March 14, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Naiah, we’re so pleased your move was a seamless one that made this new chapter an easier transition. It’s everything we hoped for you!

Thank you so much for taking the time to publicly thank our team and include details of your experience.

After all the effort you put into your well planned move, we hope you’re settling in well and enjoying your new home.

If there is anything we can do to help you down the track, or help one of your family or friends, please don’t hesitate to reach out and let us know you are a return customer.

We also provide incredible benefits as part of our Referral Program for any recommendations that result in a move. It’s easy and simple https://mypieceofcakemove.com/referral-program
In the meantime unlock the latest promotions and discounts on social @pieceofcakemoving.

Enjoy your new home,
Piece of Cake team

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