MyPillow Ltd Reviews 

221
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Awful have waited a long time to review this pillow so uncomfortable makes my neck feel worse which was my reason for buying to see if it would help not at all seems like a scam again people leaving f... See more

Rated 1 out of 5 stars

Time order place 7 November Order number02-12302-19575 £46.49 Sold by Evans for everyone, we try the pillow has they were promise the best sleep find ot very uncomfortable, worst sleep ever ,... See more

Rated 1 out of 5 stars

Shocking do not buy .. all you get for £60 per pillow is chopped up bits of foam in a cheap see through pillow case .. worse nights sleep I ever had , sent back under 60 day guarantee and it costs y... See more

Rated 1 out of 5 stars

This is a SCAM company purchased 2 Pillows from MY Pillow with 60 day return. Phoned and left message to contact me reference returning pillows for REFUND no contact made, emailed them no response, ha... See more

Company details

  1. Home Goods Store

Written by the company

Guaranteed the Most Comfortable Pillow You'll Ever Own!!


Contact info

2.2

Poor

TrustScore 2 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(221)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products, fantastic company

Have purchased two of these pillows. Fantastic product, fantastic company with great customer service. Some v negative reviews left here are no doubt politically motivated. A company doesn't get this big and this successful by producing poor products!

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company, the pillows are amazing!! A real American company with American values, Mike Lindell is a rock star patriot who has done so much for this country and has helped us all get some good rest during turbulent times. Thanks Mike, big ❤️

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

I placed my order on the 28th January…

I placed my order on the 28th January 2021 and as of yet not received anything not even a reply to my complaints I have made via there web page very very unprofessional company regretting even thinking of purchasing from them especially at there prices steer clear folks!!!!!!!!

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

I would give Mypillow.co.uk 10 stars if…

I would give Mypillow.co.uk 10 stars if I could. I Really couldn't recommend this firm high enough. I ordered the set of premium pillows on the 21st January there is approximately a 10 day turn around time and I was delighted on Tuesday of this week when my pillows arrived. I had ordered a full fill and a medium fill pillow as I wasn't sure which would suit me best.

I have to say I have had the best night sleep in a long time I went to bed at 10.30pm and I slept to 9.50am the next morning. My husband even told me I never snored once and this is something I would suffer with.
I will be buying more pillows for sure for the rest of the family. The team at my pillow were great with keeping me inform on my order. I could highly recommend my pillow team for sure.

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered 2 pillows 1 week ago

I ordered 2 pillows 1 week ago. I initially received an email with a tracking link, this does not work! I have sent countless emails but to date I have not had a reply. This is disgusting service and I am very disappointed I still have not received my pillows 😡

January 29, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t bother! No stars!!

No stars at all!
I wish I had looked at Trustpilot first, then I wouldn’t be £12 out of pocket on postage. The pillows are rubbish and if something looks too good to be true then it probably is.
All I will say for the company is that I have received my refund within two working days of posting the goods back. However it did take nearly a week and several emails to find out how their returns system worked.

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

Rip off con job

Paid for 4 pillows nothing arrived, they don’t answer calls or emails . My bank is claiming back the money .

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

Mike Lindell is the CEO

Mike Lindell is the CEO and still denies and refutes a true and fair election in US. He wanted Marshall Law. Will never have my business

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great Product

Initially a less than satisfactory experience, so you may wonder why I've left a 5* review? Firstly, I had a great experience when I was dealing with Francesca. I was so impressed with the way she dealt with me that if I ever find myself running or managing a business within commutable distance of where she is based and need someone with her skillset I would have no hesitation in trying to headhunt her. Secondly, I know it has been described by some as a marmite type product but am perplexed by some of the negative reviews. People who know me are aware of how particular I am/how pedantic I can be and I am more than happy with both the quality of the product and the comfort it provides. Due to move house shortly I will need some more pillows and will definitely be ordering them from MyPillow.

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

I thought a pillow was a pillow until I…

I thought a pillow was a pillow until I tried my pillow. Normally I would sleep 5 to 6 hours.
Its been a week now sleeping on my new pillow and I've been sleeping 7 to 8 hours.
Cant believe how comfortable the pillow is.
We bought two pillows buy one get one free. Now we have decided to buy 2 more now because they are so good. They say to let them sit for 72 hours which we did .
We appreciate everyone is different but we both love them. We got them a few days after ordering them no problem.
Thankyou to the guys at my pillow.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Long lasting comfort

I received two pillows for Christmas this year, surprising as I already have four! I've had two of them for about three years now and LOVE them. They wash so well and really are the most comfortable pillows I've ever had.

I was thrilled when I was bought a new pair, so now my guests can enjoy them too (once COVID has gone away of course!)

Would certainly recommend this product :)

January 13, 2021
Unprompted review
MyPillow Ltd logo

Reply from MyPillow Ltd

Dear Stacey,

On behalf of all the staff at MyPillow UK, we want to express our sincere gratitude for your custom.

Thank you for taking the time to review us on Trustpilot. We are a relatively new set up in the UK and we are a small team, working exceptionally hard, so this review means a lot to us!!

Wishing you a lovely day and a great nights sleep.

Kind regards
MyPillow Customer Service Team UK
www.mypillow.co.uk

P.S We are launching exciting new MyPillow products in the near future, so please do keep an eye on our website www.mypillow.co.uk

Rated 5 out of 5 stars

Excellent product, excellent service from an excellent small company

I initially bought a medium fill pillow which has proved to be the best pillow I’ve ever owned, despite spending much more on other premium pillows. I sleep much more comfortably than ever before.
Recently I ordered two more, another medium-fill and a full-fill, for a friend, sceptical of my enthusiastic claims. My friend is delighted with her full-fill pillow, so much so that I asked MyPillow whether they could exchange the unused medium-fill for another full-fill. MyPillow could not have been more helpful in facilitating my request, sending me a free postage paid returns label together with a list of carrier collection points. Despite the Christmas period the replacement pillow was quickly delivered.

January 12, 2021
Unprompted review
MyPillow Ltd logo

Reply from MyPillow Ltd

Dear Mr Bilton,

On behalf of all the staff at MyPillow UK, we want to express our sincere gratitude for your custom.
Thank you for taking the time to review us on Trustpilot. We are a relatively new set up in the UK and we are a small team, working exceptionally hard, so this review means a lot to us!!

It was our pleasure to assist you, its the least we could do for a repeat customer. Keep spreading the word amongst your friends for us.

Wishing you a lovely day and a great nights sleep.

Kind regards
MyPillow Customer Service Team UK
www.mypillow.co.uk

P.S We are launching exciting new MyPillow products in the near future, so please do keep an eye on our website www.mypillow.co.uk

Rated 5 out of 5 stars

They said they would help with a…

They said they would help with a restful night’s sleep.
So far so good.

January 11, 2021
Unprompted review
MyPillow Ltd logo

Reply from MyPillow Ltd

Dear Patricia,

On behalf of all the staff at MyPillow UK, we want to express our sincere gratitude for your custom.

Thank you for taking the time to review us on Trustpilot. We are a relatively new set up in the UK and we are a small team, working exceptionally hard, so this review means a lot to us!!

Wishing you a lovely day and a great nights sleep.

Kind regards
MyPillow Customer Service Team UK
www.mypillow.co.uk

P.S We are launching exciting new MyPillow products in the near future, so please do keep an eye on our website www.mypillow.co.uk

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