The room was so dirty that it was in…
The room was so dirty that it was in unlivable condition and even tho a clean up was promised no cleanup came and even tho i got my room key 2 days later than my contract
December 13, 2025
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Company details
Written by the company
Welcome to My Plaza Shop, your go-to source for student living essentials in the Netherlands. From kitchen to bedroom, we offer convenient starter kits tailored for student needs. Improve your living space with practical and quality products designed to streamline your student experience.
Contact info
Netherlands
- myplazashop.com
3.4
Average
15 reviews
Hasn’t replied to negative reviews
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Free welcome package
Got the free welcome package on checking into Sorbonnelaan, Maastricht. Good way to ease the moving in process into a new home/ city. Highly appreciate the gesture!
August 26, 2025
items came in broken or missing and…
items came in broken or missing and nobody answers my ticket about the problem
July 10, 2025
happy customer:)
Very happy with the delivery I ordered the complete home bundle, quick delivery, and all the necessary things in the house at ones. So I would highly recommend this!
October 2, 2024
Unprompted review
Good shop
Good shop, good pricing. Quick to order. What else do you want.
September 11, 2024
Unprompted review
Well coordinated delivery and ver good…
Well coordinated delivery and ver good quality-price relationship
September 5, 2024
I really liked that kitchen equipment…
I really liked that kitchen equipment and also their customer support was very helpful
September 11, 2024
Unprompted review
Reply from My Plaza Shop
Thank you for sharing your experience! We're thrilled to hear that you enjoyed the kitchen equipment and found our customer support helpful. Your satisfaction is our priority, and we're here to assist you anytime. If you have any more questions or need further assistance, don't hesitate to reach out. Happy cooking! 🍳
Happy cooking
Great webshop. Ordered plates from here and arrived in perfect condition, and all cooking items such as pans finally allowed me to cook some great dishes. Quick delivery and customer support
September 9, 2024
Unprompted review
Reply from My Plaza Shop
Thank you for your wonderful feedback! We're delighted to hear that your order arrived in perfect condition and that you're enjoying your new cooking items. It's great to know that our quick delivery and customer support met your expectations. If you ever need anything else, we're here to help. Happy cooking! 🍽️
Amazing service,cleaning cloths work…
Amazing service,cleaning cloths work amazing and serve well
September 3, 2024
Unprompted review
Reply from My Plaza Shop
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that the cleaning cloths are working well for you. If you have any other feedback or need further assistance, feel free to reach out. We're here to help!
Plaza
The Plaza is pretty good and have everything to live. The room is pretty good, clean.
September 3, 2024
Unprompted review
Reply from My Plaza Shop
Thank you for your feedback! We're glad to hear that you found The Plaza to be well-equipped and the room clean and comfortable. Your satisfaction is important to us, and we hope you continue to enjoy your stay. If there's anything more we can do to enhance your experience, please let us know!
4 out of 6 plates from the complete…
4 out of 6 plates from the complete house bundle came completely broken. The pans do not work on the Plaza induction stoves in Limapad because they have an aluminum bottom. Very poor quality knifes and scissors.
August 14, 2024
Reply from My Plaza Shop
Hi Christos,
We're genuinely sorry to hear about your experience and want to assure you that your satisfaction is our top priority. It seems there might have been a communication gap, as we haven't received any correspondence from you regarding these issues.
We are always ready to assist with any concerns, whether it's processing a refund, handling returns, or resending products that may have been damaged during shipping. We take great care in packaging our products, including using protective stickers, to ensure they arrive safely.
Additionally, we've expanded our product range and would love the opportunity to make things right for you. Please consider reaching out to us so we can address your concerns directly. We would also appreciate if you could reconsider the review, as it seems to relate more to the shipping carrier than our service.
Thank you for your understanding and for giving us the chance to resolve this matter.
Broken items in my last order
There were broken items in my last order, and they are essential for my first days here. I don’t have plates, cups or anything, hope this can be resolved as soon as possible.
August 20, 2024
Reply from My Plaza Shop
Thank you for bringing this to our attention. We’re truly sorry to hear that your order arrived with broken items, especially when these essentials are so important for your first days.
Please know that we pack all items carefully and label them as fragile to ensure safe delivery. However, it seems that something went wrong during shipping. We’re here to make this right.
Could you please contact us directly at contact@utilitydirect.nl with details or photos of the damaged items? We’ll prioritize sending replacements or arranging a refund, whichever you prefer.
Your satisfaction is our priority, and we’re committed to resolving this for you as quickly as possible.
Thank you for your understanding.
Reply from My Plaza Shop
Bedankt voor je review! Wat fijn dat je tevreden bent met de service en het product. Veel plezier ermee! 🎁
Got my order quick
Got my order quick. Really nice quality and a very good price. Got everything I need.
May 23, 2024
Unprompted review
Reply from My Plaza Shop
Bedankt voor je review! Super om te horen dat je blij bent met de kwaliteit en prijs. Veel plezier met je bestelling! 😊
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