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See what reviewers are saying

Rated 4 out of 5 stars

Its a realy Great CARD and an online bank, I have only one big issue whit my CARD, the problem is the monthly ATM limit is £865 and that and thats really Low it could be atleast £5000 And alsó do da... See more

Company replied

Rated 1 out of 5 stars

BIGGEST SCAM ARTISTS OF ALL TIME! They take in your money, withhold it, then lie about everything. They promised after 7 days and a “computer bug” I’d be paid Friday- it’s Monday at 2pm and st... See more

Company replied

Rated 3 out of 5 stars

Definitely need to up the maximum balance. As I'd like to go to work but I'm afraid if I earn too much it won't go into my account. Need to up the spending limits. Need to stop those extra charge... See more

Company replied

Rated 5 out of 5 stars

Very good bank in uk have tell my family and friends about my pockets is my main bank pls increase my limit in a month thank

Company replied

Company details

  1. Financial Institution
  2. Card Processing Service
  3. Money Transfer Service
  4. Payment Service

Written by the company

Le compte mobile solidaire avec transferts d’argent internationaux


Contact info

3.7

Average

TrustScore 3.5 out of 5

307 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My pocket is a very fast and reliable…

My pocket is a very fast and reliable online bank. I have recommended to a couple of my friends and would recommend to others in the future.

May 26, 2022
MyPocket logo

Reply from MyPocket

Hello Deborah,

Thank you for your positive feedback and for your recommandation.
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 2 out of 5 stars

A lot of improvement to make

In the beginning it was fine and then now i can’t receive money by bank transfers from friends with the massage that says this IBAN isn’t correct and one my friends bank told him that my account is not a real account and they couldn’t make a transfer to it 😳 you have a big improvement to make

October 1, 2022
MyPocket logo

Reply from MyPocket

Hello Abdelatif,

We are sorry about this negative feedback,

As you already received funds on your account, it proves that the account is working perfectly and that the IBAN is correct. As we are an online bank, some banks do not immediately recognize the IBAN. Unfortunately it does not depend on us but on the issuing bank.

We will contact you immediately to help you on this matter.

Thank you for sharing your feedback with us. It will help us to improve our service and ensure that we provide the best experiences.

Have a great day!

Best regards

Thomas | MyPocket

Rated 5 out of 5 stars

Nice experience so far

Nice experience so far. Just the card is not working on all websites

October 21, 2022
MyPocket logo

Reply from MyPocket

Hello Mustapha,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account

Unfortunately the card does not work in the following websites :

- Dating application/website
- Beting websites

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Very service of my pocket card & all. team is very cooperative

Every thing is very excellent staff is very coopera wonder

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Sohan lal

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the best customer service !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars
MyPocket logo

Reply from MyPocket

Hello Charles

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars
MyPocket logo

Reply from MyPocket

Hello Wajid,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account

We will continue to do our best to offer a convenient application and provide you the best experience.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

Not have many frenchise in pierrefitte bua another servces good

Not have many frenchise in pierrefitte for cash depsit so problem cash deposit but another all services good

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Imran

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account

If you have any problem with Cash deposit, do not hesitate to contact at the following address: support@mypocket.io

It will be a pleasure for our team to help you.

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Accessible to everyone and borderless

Accessible to everyone and borderless, MyPocket is one of the lowest fintech platform in the industry and much more than a wallet.

February 13, 2022
MyPocket logo

Reply from MyPocket

Hello Pedro,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account. Being accessible as much as possible and borerless is our main goal !

We will continue to do our best to offer a convenient application with the greatest services.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

This is great

This is great, sending money is very easy and receiving dose not take day’s before it comes.

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Desire

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 3 out of 5 stars
MyPocket logo

Reply from MyPocket

Hi Abid,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

It's a good service

It's a good service. Needs some improvement in cheque deposit service And issue of cheque book

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Mohsin,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account

We will do our best to improve on these aspects, it is currently impossible to load a cheque on a MyPocket account (Only Load by Transfer / Cash / Card).

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

It is really great

June 3, 2022
MyPocket logo

Reply from MyPocket

Hello Adnan,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Simplifing our lives is a very good…

Simplifing our lives is a very good thing
And a very necessary thing

December 7, 2021
MyPocket logo

Reply from MyPocket

Hello Atif,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars
MyPocket logo

Reply from MyPocket

Hello Kafayat

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Best and trusted app they are the best…

Best and trusted app they are the best the company are fully trusted the customer service are always there when you need them

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Esther,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account, it was a real pleasure for our team to exchange with you.

We will continue to do our best to offer a convenient application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

This application is the best have ever…

This application is the best have ever seen and have ever used the company are so great and trusted am so happy to be a MyPocket member .thank you very much MyPocket 🙏

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Joseph,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the greatest services ! We thank you for being a member of MyPocket !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Best experience

Best experience, hope you work on your limit as well

October 22, 2022
MyPocket logo

Reply from MyPocket

Hello Newton

Thank you for your positive feedback!
We are happy to hear that you are satisfied with your MyPocket account.

We will keep your commentary in mind and will do our best to find a solution to increase this limit further.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

Wishing you an excellent day

Sincerely

Thomas | MyPocket

Rated 2 out of 5 stars

When I buy something from the Internet

When I buy something from the Internet, the purchase is not done and the money is stopped for 15 days and I want to raise the withdrawals, I finished and increase the withdrawals atm It's a bad card

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Hamdi,

If the purchase has not been completed and validated by the merchant, the money can not be blocked for 15 days as the merchant usually refund your account within 10 days.

An operator will contact you today to help you to solve this matter.

We thank you for sharing your opinion with us. It will help us to improve our service, please contact us by e-mail so that we can help you.

Best regards

Thomas | MyPocket

Rated 5 out of 5 stars

I am very happy with the transfer…

I am very happy with the transfer services as it is very fast as compare with others. I am proud to be the part of My pocket

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Tahmeed,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a convenient application with the fastest services !
Thank you for being one of our customer !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

very nice bank

Happy banking with you

October 27, 2022
MyPocket logo

Reply from MyPocket

Hello Ewere

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

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