myPOS Reviews 20,335

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and hassle-free. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, from initial setup to daily operations. Reviewers are particularly impressed with the quick and secure payment solutions, often mentioning the instant access to funds as a significant benefit. However, some customers have expressed dissatisfaction with payment-related issues, including misleading pricing, discrepancies in transaction amounts, and delayed or incorrect payments. A few other people also felt that customer support was poor, citing difficulties in reaching representatives by phone, slow responses, and a lack of resolution for their concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and kindness.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the top-notch customer... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the setup process easy,... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers express frustration with issues like hidden... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was introduced to mypos by Naresh Vaja who I have dealt with in the past and have known for some years. Naresh went way beyond his duties helping me with the application process and delivered a fis... See more

Company replied

Rated 5 out of 5 stars

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks. No 4 News and More Would highly recommend keep up... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service! I would highly recommend Dave Goodwin and myPos to any business. He is incredibly passionate and has extensive knowledge of the product he is selling, he gave us a massive a... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with this company! Fast, flexible and very kind costumer service. I would recommend Patrik Reil, who told me the benefits of the company and helped with the whole successful joining... See more

Company replied


Company details

  1. Payment Service
  2. Card Processing Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier

About myPOS

Written by the company

A full range of solutions for your business

At myPOS, we believe that no business is too small to get access to high-tech tools, which can help it prosper. Under one roof, we provide everything you need to run and grow your business – from a diverse range of payment acceptance tools to a free e-money merchant account and business card. All of that without monthly fees, sign-up costs or lengthy contracts.

Additionally, all myPOS devices come with a free data SIM card giving you full 3G/4G connectivity wherever your business is located. Or moved to! With a robust battery life of 1000+ transactions with one charge, you’ll be ready for anything that comes your way.

Learn more

Receive your money in seconds

Our clients rely on us to get their money immediately – in 3 seconds – by far the fastest time in the payments industry. This means that no matter how you process payments – through your card machine, mobile app or online, the money instantly arrives straight into your myPOS account.

All business types welcome

No matter your business type – we’ve got you covered. Whether you run a restaurant, beauty salon, hotel, or you’re always on-the-go with your taxi, myPOS has a solution for you.

Get in touch

Become one of the 250 000+ merchant success stories

"myPOS helps me with an all-in-one platform to help us sell with ease, especially when we are at markets and events. We wouldn’t do an event without it now!"

— Elluisa Vitale, owner of Sugar Shack Bakery

"I have been very happy with the myPOS Go 2 as it’s easy to use. Around 60-70% of passengers now pay me by card."

— Joe Robbins, taxi driver

"It was the best change I could have made! The battery lasts a long time, sometimes the whole weekend of the event. I love it!"

— Beatriz Penas, founder of aPenas Illustrator

"I prefer myPOS to other payment providers because there’s no monthly fee, it allows me to receive payments or deposits remotely and has been faultless to date!"

— Fabio Masciullo, manager of Vittoria Resort B&B

"Choosing myPOS was a natural fit. The platform prioritises client needs and tailors its services accordingly. This resonated strongly with our ethos."

— Nathalie Schweder, CEO of Dentaprime UK

No website? No problem!

myPOS offers various online payment options to suit every business need. Get paid through links and QR codes, send payment requests by email, SMS, or chat apps or even build your own e-commerce platform.

More than just a payment solution

myPOS provides not only easy and affordable in-store and on-the-go payment solutions, but also free value-added services that increase cashflow, optimise operations and reduce inefficiencies.

Custom offers for growing businesses

If you take card payments over £10,000 each month, we can give you special rates on fees and payment terminals.

Let's talk

Pay only when you get paid

Payout in seconds at no additional cost

Instant settlement, no monthly fees, no sign-up costs – pay per transaction only.

Contact info

Get myPOS. Get paid.

Become one of the 250 000+ merchant success stories

4.2

Great

TrustScore 4 out of 5

20K reviews

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Rated 5 out of 5 stars

Move from UTP Rebecca Lee helped to…

Move from UTP Rebecca Lee helped to set it up, its very refreshing when some says they will ring back and they do, small hicup with fee rate again Rebecca Lee sorted it very quickly, I would recomed My Pos to any business

February 26, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for your kind words and for taking the time to share your feedback on our company! We greatly appreciate you and your business.

Rated 5 out of 5 stars

Service impeccable

Service impeccable
Merci Émilie top

February 26, 2026
Unprompted review
myPOS logo

Reply from myPOS

Merci d’avoir partagé votre expérience positive de nos services !

Rated 5 out of 5 stars

Exceptional Support and Fast Payment Setup with Dave Goodwin

We had an excellent experience working with Dave Goodwin from myPOS. From the very beginning, he was professional, knowledgeable, and genuinely supportive. He helped us choose the right solution for our business needs, ensured we saved money where possible, and handled the installation of the machine smoothly and efficiently.

Dave clearly explained how everything works and showed us how to receive payments immediately, which has made a real difference to our daily operations. The setup was quick, straightforward, and completely stress-free.

What truly stands out is Dave’s reliability and customer service. He is always available to help, ready to answer any questions, and consistently goes the extra mile to support us.

We highly recommend Dave Goodwin and myPOS to any business looking for a seamless and efficient payment solution.

— Tinting Brothers LTD

February 2, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you so much, Alex, for taking the time to give us feedback on your experience with myPOS. It is important to us to provide you with solutions that help your business improve its day-to-day operations. Always a pleasure!

Rated 1 out of 5 stars

Horrible experience so far

Horrible experience so far, first 2 weeks were fine and then as soon as more payments started to come in they have restricted my account. Which means no access to my funds. This is causing me problems with my business as I don’t have access to my funds. They sent me an email asking numerous questions, I answered each one. Then the next day I had to reach out and got more questions sent to me. Account is still blocked and I definitely would recommend everyone to stay away.. Not one email has been replied to, customer service team on the app chat are very rude and give one word replies, I’m so shocked in how they get away with doing this. PLEASE stay away

February 25, 2026
Unprompted review
myPOS logo

Reply from myPOS

Please accept our apologies for the delay in getting back to you. We are investigating the issue you raised and are doing our best to resolve the issue. We always strive to solve all our customers' queries, and we'd like to thank you for your patience. We will get back to you as soon as possible.

Rated 1 out of 5 stars

Awful company

Please, don’t trust this fake company. Support is awful, transfers are super slow and many many more problems which are hidden behind marketing and promises.

February 19, 2026
Unprompted review
myPOS logo

Reply from myPOS

Hi Pavel, we appreciate you taking the time to provide feedback regarding your experience with our service. Unfortunatеly, we are unable to identify your account and have sеnt you a private message fоr further details to allow us to review this matter for you. Thank you for your understanding.

Rated 3 out of 5 stars

When the client makes payment

When the client makes payment, they ask for the receipt. When you try to send it by email, this function doesn't work. We have contacted your support team and expect some help. Till this moment the problem is not solved.

February 17, 2026
myPOS logo

Reply from myPOS

We appreciate your feedback, Dilyana! Please know that we are investigating the issue you raised and will do our best to resolve any problems you may have. Thank you for your patience and understanding.

Rated 5 out of 5 stars

The representative Dave Goodwin was…

The representative Dave Goodwin was extremely knowledgeable and professional as he made the transition from my current service over to myPOS completely hassle free so for my Dayne Hawkins Golf business I can honestly say it was the best decision we’ve made in the last few years 👍

October 15, 2025
Unprompted review
myPOS logo

Reply from myPOS

Thank you so much for taking the time to give us feedback on your experience with myPOS. It is important to us to provide you with solutions that help your business improve its day-to-day operations. Always a pleasure!

Rated 1 out of 5 stars

This company is an absolute joke

This company is an absolute joke, we’ve opened up an account with them as a car sale company. I’ve done all the verifications, documents etc … I keep getting email about “additional information” . If you’re to open an account with them, remember you need to hire someone just to reply their constant email about “additional information” you won’t keep up!

They will block your account, freeze all of your money on it. I probably have lost more than 10K in business due to their incompetence.

Avoid it before you suffer the way we have.

We also set up a barber shop with them. They currently suffering the same exact thing. I have sent yous the details of the barbers as well.

February 23, 2026
Unprompted review
myPOS logo

Reply from myPOS

We appreciate all of our customers' feedback and we thank you for reaching out to us. Please send us a private message with your Client ID or support ticket number. This will help us locate your file and assist you as soon as possible.

Rated 5 out of 5 stars

Elian the best ever ever

Elian the best ever ever

February 23, 2026
Unprompted review
myPOS logo

Reply from myPOS

De tels commentaires font la fierté de notre équipe. Merci beaucoup pour ce message, nous sommes heureux de vous compter parmi nos clients myPOS !

Rated 5 out of 5 stars

Grate package as a whole

Very easy interface. Helpful staff and customer service. The products are also fast and easy to use.

February 22, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you very much, Martin, for taking the time to get back to us. We really appreciate this as it is a great way to understand if all our efforts make a difference. It is always a pleasure to assist!

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