MyPostcard Reviews 7,508

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I love using mypostcard! We send postcards to my husbands grandmother in longterm living once a month so she can see how much the kids are growing! We also send them to their aunts, uncles and papa an... See more

Company replied

Rated 4 out of 5 stars

Unfortunately, the card I ordered was never delivered to the recipient. Two emails to the company’s listed help address went unanswered. It would be nice if they would at least respond. Edited, 16... See more

Company replied

Rated 1 out of 5 stars

Card was delivered extremely late, I had ordered an extra large card for my girlfriend for Valentine’s Day, and added rose petals and an eye mask. Once the card finally was delivered (over three week... See more

Company replied

Rated 5 out of 5 stars

Physical postcards matter! Certainly to my daughter and myself. I can send them via My postcard quickly using photographs I wish to share. My daughter was very happy to receive her postcard. We live i... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Information provided by various external sources

MyPostcard is an app to send your photos as a customized, paper postcards or greeting cards. We print and deliver worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

8K reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bday Card

I ordered a postcard to be sent to my friend in Poland, and it arrived in exactly one week. They respond to emails fast regarding any questions about shipment. I would order again!

P.S if you want to make sure your card is not lost during delivery, I suggest using the red or gold envelopes they offer.

April 7, 2025
Unprompted review
Rated 2 out of 5 stars

My postcards never arrived

My postcards haven’t arrived and it’s been quite a while (over a week and a half for domestic mail). If I knew they would take so long to arrive I’d have physically mailed a postcard my self and it would have arrived faster. Who knows if they will arrive at all?

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a greeting card 2 weeks before…

Ordered a greeting card 2 weeks before my son’s birthday but it never arrived.
After 8 days I chased but said it can take 7 days!!
Maybe it will arrive for his birthday next year.
Don’t use this company if you’re card is important.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Dont delivered

I send one to other country and never arrive, when I complain about it and ask for a refund, they ignore me and just answer saying they were going to proceed again with the delivery. This one not arrived yet...

December 24, 2024
Unprompted review
Rated 3 out of 5 stars

No happy

I did not like the hassle I had to add credit to my account. I also did not like the lack of being able to edit individual photos - even just re-positioning them.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Simple process, very convenient

Easy to navigate on the app. A simple, convenient way to send quality prints overseas. Sending time was well within expectations. Service exactly as described.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Physical postcards matter

Physical postcards matter! Certainly to my daughter and myself. I can send them via My postcard quickly using photographs I wish to share. My daughter was very happy to receive her postcard. We live in different countries and both use cameras so this service is ideal for our interests. Thank you MyPostcard!

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

I used it in 2021 and 2022

I used it in 2021 and 2022. 28 of 43 postcards reached its goal, Credit of 108$ was erased just by the IT. If you dont want to lose money leave it out.

December 21, 2024
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hallo,

vielen Dank für dein Feedback.
Bitte melde dich einmal bei support@mypostcard.com, dort können wir dir sicher weiter helfen.
Wir freuen uns von dir zu hören.

Liebe Grüße
dein MyPostcard Team

Rated 4 out of 5 stars

Synching issues but good quality postcards

I was using a different company for my holiday postcards, but switched this year to MyPostcard. There was a glitch with the credits I purchased on the iphone app not showing up on my Macbook. They did add it a couple of days later. Also, the app is not synching with my computer so after sending multiple postcards through my Mac, it shows none sent in my iphone.

Other than that, I am very happy with the quality of the postcards and the ease of use

December 5, 2024
Unprompted review
Rated 2 out of 5 stars

The postcard cakes a while 5 days later…

The postcard cakes a while 5 days later that another card I made at the exact same day. I requested a gold envelope and it only came as a postage one. It was disappointing that it all took so long as it was for my friend at work who is having a major operation and now I don’t have time to give it to her in person

November 22, 2024
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hello,

Thank you very much for your feedback.
Oh actually that should work fine, please give us another chance and get in touch with us at support@mypostcard.com and we can certainly help you directly.
We look forward to hearing from you.

Best regards
Your MyPostcard Team

Rated 2 out of 5 stars

My Pistcard Support is sadly lacking.

I love my postcard and use it extensively.
Recently one of my cards was acknowledged as 'ordered' but had not been "sent" after a long delay.
I have asked My Postcard support for help but as yet have had no answer ... so I am saddened and disappointed. Not goid! Mike Fisher

September 26, 2024
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hallo,

vielen Dank für dein Feedback.
Oh eigentlich sollte das gut funktionieren, bitte gib uns noch eine Chance und melde dich noch einmal bei uns unter support@mypostcard.com und wir können dir sicher direkt weiter helfen.
Wir freuen uns von dir zu hören.

Liebe Grüße
Dein MyPostcard Team

Rated 4 out of 5 stars

Postcards

I’ve used this app for a couple of years now. Was using another one until they deleted the app. I do like the convenience of it, especially when I’m on holidays. It does have glitches every now and then. The only real negative is the price. It’s getting quite expensive, which is a little disappointing. As I too, send a lot of them to family & friends.

September 8, 2024
Unprompted review
Rated 3 out of 5 stars

Quick service but charged three times and no refund

Experience sending card was relatively easy, although I lost all my inputs at one point and had to start again. I have been charged three times for one card - kept saying that payment had failed. No refund yet.

September 10, 2024
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hallo User,

hast du uns inzwischen einmal kontaktiert und konnten wir dir weiterhelfen?
Falls nicht bitte kontaktiere uns gern noch einmal unter support@mypostcard.com und wir helfen dir gern weiter.
Wir freuen uns von dir zu hören.

Liebe Grüße
Dein MyPostcard Team

Rated 5 out of 5 stars

The app was great and easy to use

The app was great! Many packaging options and the shipping was also fast and easy. The shipping cost (around 4€) was a little expensive, but highly recommended for shipping from countries with high postage costs.

August 21, 2024
Unprompted review

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