MyPrimarket.com Reviews 8

TrustScore 2.5 out of 5

2.4

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Company details

  1. Cosmetics Store

Written by the company

Online shop for Polish goods and cosmetics


Contact info

2.4

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Likely a scam

Likely a scam. I placed my order on 2 January 2025 and have not yet received tracking. I've left a message and emailed them but no response.
I'll update my review if I receive my order.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud website

Fraud website, I made an order and paid 78$ and the order never came ,after a message they told me that we don't have that product on stock and I asked them for refund ,they didn't answer my messages anymore and closed my order , scammers

December 20, 2023
Unprompted review
Rated 4 out of 5 stars

Positive experience

I made an order and received it within 2 weeks. a bit slow than expected but it came with a nice gift. the customer service (Dominika) was really helpful and responsive.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 16th of…

I placed an order on the 16th of October . It's now the 9th of November. Nobody replies on the phone. No mails to excuse the delay. There will probably be no delay in not delivering at all!
I'll write this to the postal police if the goods don't arrive in a week.
Had to click on the star to be able to write, but the symbol should be a s...

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

…lack of service

Thank you very much for the lack of service. Your service is so bad. I bought from you, paid and did not receive the products. It's a shame...and when I contact you, the customer service has no answer. I will also advertise among my friends that it is not worth ordering products through you. No one answered my emails and my inquiries to you. If you can't send the products, return the money... I sent several emails to the customer service and also through the website on Facebook, but there was no response at all

October 16, 2024
Unprompted review
MyPrimarket.com logo

Reply from MyPrimarket.com

Sorry to read your review. Due to the ongoing war in Israel we are not able to smoothly deliver parcels to your country and as mentioned on our shipping policy page and in a reply sent to you by our customer service advisors - lack of flights cause huge delays.

Rated 1 out of 5 stars

scam

I had the same problem - ordered and lost my money, nobody answered to my messages

July 24, 2024
Unprompted review
MyPrimarket.com logo

Reply from MyPrimarket.com

It took sometime for us to get a reply from the post following an investigation we initiated, and it seems like you received your parcel on August 8th, 2024

Rated 1 out of 5 stars

This company is a total scam.I put an…

This company is a total scam.I put an order for a Kiko Milano Glitter Baked Highliter on April 2.I paid about €35 via credit card.It was supposed I would get my order in 4-5 days.After a week that l hadn't gotten anything l sent them an email asking about the status of it.I received an extremely polite answer in which a woman named Domenica ensured me that l would received my item in
a few days because they realized that they had a temporary stock issue.And after that...nothing!
I emailed them again three or four times,just to receive one rude response that they don't know what's going on and they will come in contact with their logistic team.
And that's all!!!I have never received anything and I have just lost €35.
It's not only about the money, it's the time I've lost trying to figure out what is happening and the fact that they are stealing people.
Please, do not purchase anything from them. I have a screenshot of the first answer, for anyone who doubts it, unfortunately I don't have the next rude one that of course is more useful and the url link in the email doesn't open any more. Aaaaah,I had a chat with a chat box as well named Linda.
Very polite,too.
DON'T buy anything from them,you will loose your money!

April 2, 2024
Unprompted review

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