Myprotein Reviews 211,827

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and competitive pricing, often highlighting the wide selection available. Many consumers appreciate the fast and efficient delivery service, with orders frequently arriving sooner than expected and well-packaged. The ordering process is also described as easy and straightforward, contributing to a positive overall experience for many. However, some customers also noted issues with delayed or damaged deliveries, with a few instances of products arriving in an unsatisfactory condition. There were also isolated concerns regarding product descriptions and difficulties with customer service when trying to resolve order discrepancies or faulty items.

What people talk about most

Product

Users describe positive interactions with products, frequently praising their quality, taste, and... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast and quick... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the ease of ordering and the quick... See more

Price

Reviewers mention positive feedback about price, often highlighting good and competitive pricing for quality... See more

Based on these reviews

Rated 4 out of 5 stars

I tried to order some Glutamine but you do smaller sizes than 1kg. Was surprised and a little disappointed, as i have ordered a smaller size befofre.

Company replied

Rated 4 out of 5 stars

Decent products, fast delivery, it’s an online company. 5* means a bit of effort other than constant emails, so 4 it is!

Company replied

Rated 5 out of 5 stars

great products at a good price . I would never take creatine powder but I love the creatine gummies and all three flavours are my favourites. I've just discovered the apple and elderflower clear veg... See more

Company replied

Rated 5 out of 5 stars

ive been using myprotein since they wer called myvegan and theyve always been good. this time my dispatch was delayed but they communicated this clearly and i stil received my order in 4 days. ive rec... See more

Company replied


Company details

  1. Fitness and Nutrition Service

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.4

Excellent

TrustScore 4.5 out of 5

212K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing

Amazing, super fast delivery!!

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Protein

38g protein per

April 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Love the taste.

April 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Replacing wrong items

Ordered Whey Protein, on 2 month subscription.

Wrong flavour sent. Told I need to send it back before a replacement can be shipped, wasting time until my desired protein arrives. Surely you can ship the correct flavour while I send the wrong one back and trust me not to steal it?

Or recognise the error and just send the correct flavour and leave me the wrong batch anyway?

April 21, 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Very quick delivery never tried this…

Very quick delivery never tried this before although have had a few products from my protein but actually very nice will see if it helps me lose weight 😀

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Gave me free bars

Gave me free bars, I love Myprotein 🦅🦅🦅🦅💦

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

I bought three impact whey variety…

I bought three impact whey variety packs 1x20 and 1x10 disappointed as they were all just 3 sets of 10 of the same flavours when they are much more flavours to have like no strawberry’s involved or others so a bit gutted from this despite that good delivery and good products none the less just let down a bit

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Liam

Rated 5 out of 5 stars

Easy navigation through website…

Easy navigation through website loads to choose from and fast delivery love it 💪💙

April 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

quick, easy, delivered before due date

quick, easy , tells me all information i need to know , came earlier than expected

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Really good

Really good, fast service. Lots of choice on website with the usual first order discount. Delivery bumped up to next day, free of any extra charge. Will def order again.

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

My bank balance is suffering!!

Great selection of products, good quality and quick delivery! I have become a bit obsessed!!

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quality and fast delivery

Great quality and fast delivery, like always

April 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Missing Items, No Notice, and Partial Refund

Two items from my order were not delivered. At no point was I informed about this issue, nor did anyone contact me to explain the situation or offer a refund.

After I reached out to customer support, I was told the items were out of stock. However, when I checked the website, they were still listed as "in stock." I asked support to ship the missing items but instead they issued a refund.

The refund did not include the express delivery fee I paid, and the two items are now priced 80% higher on their website (from 15.95 EUR to 29.13 EUR).

As a result, despite paying for express delivery, I received fewer items and effectively no delivery at all.

The resolution offered by customer service appears to prioritize the company’s convenience rather than the customer’s experience.

April 19, 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great service and quick delivery

Multiple orders. On this one free delivery and came within 2 days. Another great experience.

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Thanks for quick service

Thanks for quick service

April 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

No fuss process

No fuss process, and delivered on time

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Love love LOVE these leggings!!!

Love love LOVE these leggings!!!! I’m 5 months pregnant and not really showing enough to wear maternity leggings so I bought these in a size bigger than normal and they are honestly so so comfortable, so soft and stretchy so I think they’ll last me a while into my pregnancy - I’m 5”8 and the length is PERFECT. I’m usually a die hard Adanola fan but honestly I think these are my new fave leggings, have just ordered them in the green colour too.

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quick turn around with delivery

Quick turn around with delivery ,
And kept me in the loop with when to expect my delivery x

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Second batch of this order

Second batch of this order. Love love love the Snickers protein powder!!

April 21, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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