Hi Eugene. Thank you for letting me know. Im glad that you were able to hear out my request and send refunds for the membership fee, I really need it. I appreciate your help and understanding. T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your agent Doris made my experience better she was very helpful with guiding and above all she was very patient. That made my experience so much better. The five stars are because of the help i receiv... See more
They did reply fast to my concerns. They have nice products however I didn’t know that we needed to pay every 3 to 4 days. Thats why im cancelling my subscription. Thank youu anyway! Kenny did fullfil... See more
1 star review - Not sure what I am meant to be receiving but money has just been taking from my account with this name. I had clicked a link 13/3/24 to get a baby bundle all you had to pay for d... See more
Company replied
4.3
Excellent
232 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Query was resolved quickly and swiftly
February 28, 2025
Unprompted review
It'my first purchase
February 23, 2025
Unprompted review
Alero is in touch and helping to resolve the problem
Alero is in touch and helping to resolve the issue
January 30, 2025
Unprompted review
VERY COOPERATIVE TEAM
VERY COOPERATIVE TEAM. PROMPT RESPONSE.
FANTATSIC.
January 27, 2025
Unprompted review
Emily addressed my service
Emily addressed my service. Good service, thank you!
January 23, 2025
Unprompted review
Prompt action on my request
December 12, 2024
Unprompted review
Positive Experience
This experience gave me a chance to explore the excitement of ordering online. Thank you very much.
January 20, 2025
Unprompted review
Don’t know what this is all about took…
Don’t know what this is all about took token amount then took some more for my membership which I never signed up for.contacted bank definitely a scam going on.
January 18, 2025
Unprompted review
Thank you Jamal for quickly resolving…
Thank you Jamal for quickly resolving my issue,I really appreciate your service and your honesty. This shows that you are a true Leader
January 14, 2025
Unprompted review
Order
Good Customers Service Support. Easy to dealt with. Recommend to my friends.
Special Thanks to Marshall who is very accommodating easy to transact with..
December 30, 2024
Unprompted review
Mason<3
Mason helped me with refunding my money, because someone stole my credit card and made purchases with it. He was very kind and helpful.
January 5, 2025
Unprompted review
helpful customer service
December 20, 2024
Unprompted review
Jeremy Rocks!
Jeremy, the Escalation Supervisor, went the extra mile for me to follow up on my refund today. Much appreciated!
December 18, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.