Myroyalportraits Reviews 130

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Unfortunately its a scam They never intended to deliver the purchased goods. They just keep you waiting long enough. "Please just a bit of patience sir, we have high order load" Because they... See more

Rated 1 out of 5 stars

Wow. Their advertising is so professional. Their web page is easy to navigate. Their payment processing is seamless. They just forgot one itsy bitsy detail. They need to produce the product they dupe... See more

Rated 1 out of 5 stars

Same story as everyone else on here. Unfortunately I did not do my research and ordered from this crap company. Was confused at first as to why my credit card was charged immediately but I did not rec... See more

Rated 1 out of 5 stars

Big scam. Ordered two prints / digital downloads: - the first was ordered 8/14, still haven't received an ETA / shipping info, so stopped cc payment. - the second was ordered 8/15; received the... See more

Company details

  1. Art Supply Store
  2. Artist

Information provided by various external sources

Royal Portraits curates authentic 19th century portraits and Renaissance era oil paintings and combines them with your face. The process is very simple. You upload a photo, and our insanely talented team of world-class artists will do the rest.


Contact info

1.1

Bad

TrustScore 1 out of 5

130 reviews

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Rated 1 out of 5 stars

SCAM

I have two orders, one for $34.97 and one for $34.27. I have never received either. I reached out to them and they replied but then disappeared. utter crap. Such a scam. I have all of my email correspondence and order numbers and receipts, what are my options??

April 12, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers

Unfortunately its a scam
They never intended to deliver the purchased goods.
They just keep you waiting long enough. "Please just a bit of patience sir, we have high order load"
Because they know that after 90 days, most credit card companies no longer accept a fraudes claim from the customer. and after 90 days credit card companies can not retrieve the money themselves.

TIps for the future:
Never order any thing that has an AD on facebook
Always research a vendor before bying
Always file a claim with creditcard company before your time expires

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

If I can put -1000000000 star i would

If I can put -1000000000 star i would. DO NOT USE THEM! ITS A SCAM. I placed my order in March 2020 and as of today I did not received the products . I cannot reach anyone for the answers
Shame on them

March 1, 2021
Unprompted review
Rated 1 out of 5 stars

Scam. Don't order!!!

Royal Portraits, Co. If I could give zero stars, I would. My sister and I ordered a portrait in October 2020 and didn't hear from them for several months. We reached out on Facebook, Instagram, and through email about 15 times before anybody EVER responded. They sent a preview and promised it would be sent within a week, but now it's almost March and we still haven't heard back. I tried reaching out on Instagram again, and I got blocked. We finally went through our bank and got a refund, but the company is a total scam. Please don't buy anything!!!

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

6 months no communication

I ordered a portrait of my boyfriend as a Christmas gift in September of 2020 and it’s now almost March of 2021 and I have heard nothing from the company. The website says it’s due to “overwhelming demand” but this is no excuse to leave paying customers the dark. I even bought the digital download version and have not received that either. I did get a preview of the artwork on December 1st but never received any information regarding when it would be sent to me. I made sure to order within the Christmas deadline as well as order the digital version just incase. This is ridiculous and I would NOT recommend this company. I want my money back or at least the artwork.

February 22, 2021
Unprompted review
Rated 1 out of 5 stars

Wish I had read these reviews before…

Wish I had read these reviews before placing my order. I had ordered a portrait of myself off a Facebook advertisement and am happy with it, so did one for my sister in November 2020. It's mid-February 2021 and nothing. CRICKETS! I, too, get the form letters that the company is busily creating the portrait. BS!!!! FRAUD COMPANY, stay away from them.

February 16, 2021
Unprompted review
Rated 1 out of 5 stars

Criminal!

Criminal!! This company is a complete scam. Unfortunately, my husband fell for a Facebook ad (lesson learned). We are out $113.90. He even paid for an expedited order and rush shipping. He made his order in August 2020. It is February 2021. Their website is now defunct. It is too late for us to dispute the charges with our credit card. I'm sure these crooks now that, which is why they were originally giving him the runaround, promising that the item would arrive.

February 11, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered my portrait last July 2020

I ordered my portrait last July 2020!
I just get the automated reply from Zendesk also. I realise this is a scam site now which is fine

I also went with Trustpilot with a review on The Hospital Group ( probably the only 2 issues I’ve had in my life) I got nowhere The Hospital Group still will not answer my emails
many thanks if you can get hold of them on my behalf

Many thanks
Joanna Green

February 11, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered two portraits in October 2020 and I still have not heard from them or received my portraits. Their website is down, they are no longer active on Instagram, and they are sending a BS automated reply via Zendesk when you email them.

If you've already ordered and are in a similar position, contact your bank to dispute the charge and get your money back.

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED !!!!

I purchased two portraits in November 2020. (it is now Feb. 10, 2021) and when I inquire about my purchases, the only response that I receive is a form letter from "Zendesk" whoever they are! I ALSO NOTICED THAT THEY ARE NO LONGER ADVERTISING.... VERY SHADY !!

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

Never received item

Ordered a portrait in early November 2020; item not received by February 2021. Company said item was delayed but was still coming. No tracking number provided. Website now defunct. Reported to better business bureau and opened a dispute with my credit card company. This site is a scam.

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

If I can put -1 star i would

If I can put -1 star i would. DO NOT USE THEM! ITS A SCAM. I placed my order in November and as of today I did not received a product nor refund. I cannot reach anyone for the answers.

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

Stole My Money!!

I ordered one as a Christmas present for a friend back in early December. I saw ads on Instagram so I thought it was legit. Now the site is gone and the few emails I was sent have 0 contact information.

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

One star is too low for a company of…

One star isn’t low enough for a company of thieves. Ordered early December. Never got my portrait. Company ghosting their customers. Stay away. Need my bank to get involved to get a refund now.

January 31, 2021
Unprompted review

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