Excellent service from MySatNav. I ordered a Garmin Enduro watch which I found on their website for far cheaper than anywhere else. I was a bit hesitant as I have never used their service before, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had never heard of mysatnav.ie but came across them while searching for a Garmin Varia RVR315. Can't recommend them highly enough. Competitive pricing, fast shipping and great communication which f... See more
I was a bit worried about buying the product from an online shop that had no physical store. However, I was swung by the fact that the product I bought was from a local supplier offering the same pri... See more
Stumbled across mySatNav while researching a replacement for my 4 year old Venu 2. Read a few articles on their web site and had no hesitation in ordering the replacement at an attractive price. The n... See more
Company details
Written by the company
Full Range of GARMIN GPS Smartwatches, Activity Trackers, Handhelds & Sat Navs. Also Stocks Satmap Active 20 series. Low Prices, Local Expert Advice, Full Irish Warranty & FAST 24-48hr Delivery.
Contact info
93 Georges Street Upper, Dun Laoghaire, A96 V1K8, Dublin, Ireland
- +353 1 293 6987
- enquiries@mysatnav.ie
- mysatnav.ie
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, quick delivery times and very competitive pricing - very happy!
March 13, 2026
Great seller. Highly recommended
I always use My Satnav when buying Garmin watches. I have bought three from them over the years. They are always a little cheaper and delivery is super fast. A reliable shop to buy from. Highly recommended
March 11, 2026
Purchased this item very surprised to…
Purchased this item very surprised to see that a day later my watch had arrived by courier. Can not fault this website or the product, outstanding service. Thank you.
March 9, 2026
Excellent Service
February 4, 2026
Speedy shipping
Ordered 10am on a Thursday, and arrived by courier the next day. Item as described.
February 19, 2026
Four days waiting on each reply to an…
Four days waiting on each reply to an email.. FFS. Then told a refund would take 3-4 working days. Not true if you're not even responding to my email. Gonna give it 2 more days then I'm initiating action through my credit card company. Wish I'd just bought from Garmin instead of trying to support an Irish business. Won't use this company again.
February 17, 2026
Unprompted review
Reply from mySatNav
Hi David,
We are disappointed to see this rating as the timeline of our communication does not reflect a 4-day delay at any time.
As a small Irish business operating Monday to Friday, we responded to every query you sent within one business day:
- FRIDAY NIGHT (Feb 6th): Order placed for an out-of-stock item.
- TUESDAY (Feb 10th): You inquired about stock due date.
- WEDNESDAY (Feb 11th): We replied that we were still waiting for an ETA from Garmin (1 business day).
- THURSDAY (Feb 12th): You requested a cancellation.
- FRIDAY (Feb 13th): We replied to confirm we could cancel and requested your final go-ahead. We also noted that banks (not us) usually take 3–5 working days to process refunds to cards (1 business day). In mid afternoon, you confirmed the go-ahead.
- MONDAY (Feb 16th): Your refund was processed in full (less than 1 working day after your confirmation).
While we understand that waiting for stock can be frustrating, we maintained consistent communication throughout our opening hours. Your refund has been processed on our end as of Monday morning.
Kind regards,
The mySatNav Team
Very smooth transaction
Product shipped on time. Great communication throughout. Product as described - very happy with it. Package received less than 48 hours after placing order. Very smooth transaction.
February 11, 2026
Price competitive, wait too long.
Price competitive, communication good, but over a month between ordering and receiving goods is too long.
January 29, 2026
Reply from mySatNav
Dear Tony
Thank you for taking the time to share your feedback. We completely agree that it took longer than we would have liked to get your Garmin GPSMAP H1 to you, and we sincerely apologise for the frustration this caused.
To provide some context, when an item is out of stock, we rely on estimated arrival dates provided by the manufacturer. In this instance, Garmin updated the ETA several times due to broader logistical shifts in EU distribution and customs processing, which unfortunately sit outside of our direct control.
We aim to ship items the moment they reach our warehouse. Your order arrived with us on the afternoon of Thursday, January 29th, was collected by DPD on Friday, January 30th, and delivered on Tuesday, February 3rd, following the bank holiday weekend.
We would have much preferred to get this to you sooner, and we appreciate your patience while we navigated these manufacturer delays. We are constantly working to improve our communication regarding these external timelines to better serve our customers.
Kind regards,
The mySatNav Team
Zero Hassle - 5 Stars
I had an amazing experience buying from mySavNav. I bought a Shokz OpenRun PRO 2, and it had a defective power button. I got it replaced twice now, with no hassle at all. I posted back to mySavNav on a Wednesday and received a brand new device by Tuesday.
February 9, 2026
Excellent experience
Excellent experience, called for advice regarding a Garmin watch and was given all the details before buying. Their prices were alot more cheaper than anywhere I looked online and nice to deal with an Irish company.
January 27, 2026
Very good advice
January 6, 2026
Unprompted review
Reliable
Didn’t know the company and was a bit skeptical about buying since it was an online-only shop. But I received my Garmin within 48 hours, and it was €70 cheaper than in other well-known stores.
February 4, 2026
Most competitive pricing on the item I…
Most competitive pricing on the item I ordered and fast delivery (within 2 days) with a trusted delivery company. Was somewhat anxious about ordering a higher value item value item online for delivery, however everything went smoothly. Received order confirmation details and accurate delivery updates. Item came well packaged. Delighted with my purchase and the fast and efficient service.
January 6, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.