Myscentshops Reviews 122

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The support team answered rapidly and efficiently. The entire experience with Myscentshops felt very devious. I was originally purchasing something through Sportcheck/North Face and ended up subscribe... See more

Rated 2 out of 5 stars

Absolute scam Misleading original email. Turns out you are subscribing to a membership scheme. This is never clearly set out. Had to cancel my card to ensure no further payments taken.

Rated 5 out of 5 stars

I cancelled my subscription yesterday afternoon and received an email today from Edith confirming a refund. I did not expected a refund. Thank you for your prompt and friendly service which is hig... See more

Rated 4 out of 5 stars

I'm feeling better because someone called me just now and I explained to him how my money was deducted. I just hope I'll be refunded because I didn't joining their membership.


Contact info

4.0

Great

TrustScore 4 out of 5

122 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

At first I dont really understand maybe…

At first I dont really understand maybe because I did not read the agreement and term and policies, yeah its seems its my fault, but thanks for Edith the one who email me about my account, and yes rightnow it enlighten me about the apps, thank you very much, for still taking care for my case

June 12, 2025
Unprompted review
Rated 4 out of 5 stars

Unapproved charges

The support team answered rapidly and efficiently. The entire experience with Myscentshops felt very devious. I was originally purchasing something through Sportcheck/North Face and ended up subscribed to Myscentshops. Then I received an email that I was being charged more without any approval on my part. Furthermore, when I cancelled online it said it would take two weeks. I was afraid of being charged even more without consent.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Jose helped me

Jose helped me, I had issue that a payment was processed without my knowledge and he helped me get a full refund.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Cancellation of Subscription

I cancelled my subscription yesterday afternoon and received an email today from Edith confirming a refund. I did not expected a refund.

Thank you for your prompt and friendly service which is highly appreciated.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

P.R. at its best.

Kevin was a pleasure to do business as he sorted out the communication issue quickly.
He was committed to completing the task as quickly as possible.
I was most impressed with Kevin.

March 31, 2025
Unprompted review
Rated 2 out of 5 stars

Absolute scam

Absolute scam

Misleading original email. Turns out you are subscribing to a membership scheme. This is never clearly set out. Had to cancel my card to ensure no further payments taken.

April 1, 2025
Unprompted review

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