Silvery Reviews 

247
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that support staff respond immediately, solve problems quickly, and remain extremely helpful throughout the process. Many people highlight the high quality of the bedding, explaining that the items are very soft, well made, and help keep them cool during the night. Some reviewers were not happy with excessive lint production or noticeable pilling issues after washing their new sheets. A few other people also noted that they still felt too warm during sleep or experienced longer wait times when trying to get a reply.

What people talk about most

Product

Clients share high satisfaction regarding the product, noting that the sheets are very comfortable, soft, and... See more

Quality

Customers had positive experiences with quality, frequently praising the sheets for being exceptionally soft,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the quick email responses and... See more

Response time

Users describe positive interactions with response time, frequently highlighting how quickly support staff... See more

Order

People report positive experiences with order processes, frequently highlighting helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put my new Silvery sheets on my bed yesterday and slept on them last night. They were amazing. Comfortable, well made, fits mattreses well. I have had some issues recently with breaking out from det... See more

Company replied

Rated 5 out of 5 stars

I was so pleased with the feel of the sheets. Was very comfortable and cool sleeping in the hot humid summer weather. Would definitely recommend these sheets to anyone who wants a cool, comfortable sl... See more

Company replied

Rated 5 out of 5 stars

Customer service was very prompt, with 2 very quick responses, on correcting a color choice mistake that I could not correct, one hour after placing the order. So far, 5 hours after order placemen... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.

Company replied


Company details

  1. Bedding Store
  2. also in
  3. Home Goods Store

Written by the company

Silvery® makes silver-infused bedding for people who take their sleep seriously. Our sheets, pillows, and comforters are engineered with material scientists to solve what ordinary bedding never could: overheating, bacteria buildup, and the constant cycle of washing just to feel clean. Silver-infused fabric helps keep you at a comfortable temperature, reduces bacteria buildup by up to 99.9%, and stays fresh up to 3x longer than regular sheets. Incredibly soft. Independently SGS lab-tested. Trusted by 120,000+ happy sleepers. Every Silvery product comes with a 100-night risk-free trial.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(247)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very nice sheets

very nice sheets. soft and comfortable

September 17, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Lynne,

Really glad to hear that! Enjoy those cozy nights. 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Reshipped correct size

I ordered the wrong size and their customer support got back to me super fast and shipped me the correct size. They were very helpful and responded quickly

September 16, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hey Monica,

So glad we could sort that out quickly. Hope you love the correct size! Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Free gifts

It took a while for someone to get back with me but they did and answered my questions. I am very pleased that they got back with me and responded to my questions and concerns.

September 16, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Cathy,

We're sorry it took a little longer than usual! We're glad we could get back to you and get everything answered. We'll work on being even faster next time.

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I made contact with silvery to explain…

I made contact with silvery to explain the sheets were not helping. They looked into my order and sent me a different set of sheets for cooling which made a big difference. I love them they feel soft and cool. I have yet to wake up sweaty

September 16, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Sharon,

Enjoy those cool and sweat-free nights! 🖤

You know where to find us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

Customer Service was great

Customer Service was great. However, I'm not satisfied with the sheets and would like to return two sets of sheets and two pillow cases. They are still in their boxes and have not been opened. Please respond with the return address and the steps I need to take for a full refund. I will keep the two sets I have used and laundered. Thank you for your help.

September 15, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

We appreciate you giving us a chance! For your return, please reach out to support@mysilvery.com, and our team will take it from there.

Silvery Support Team

Rated 5 out of 5 stars

Easy online buying

Easy online buying, reward points... i have rested well knowing... a good company is taking care of my sheet!

September 6, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hey Rob,

Thank you for trusting us! Sleep well🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I had a horrible experience with your…

I had a horrible experience with your company if it wasn’t for Ann in your customer service department I would never do business with Silvery Sheets again. Ann saved this order and made me feel like you cared about my business. Thank you Ann more companies need an employee like her because of her I will order again.
Mary K Whitley

June 8, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Kathy,

We're so sorry for the experience you had, but we're incredibly grateful Ann was able to turn things around for you. She truly is one of a kind and we'll make sure she sees this! We look forward to serving you again. 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very responsive

Very responsive. High quality response from the company.

September 14, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hey Janet,

Thank you for the kind words! Really glad we could deliver. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Great Customer Service

Stood behind their product and responded quickly.

September 14, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you for the kind words. Sleep tight🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very helpful and quick to solve the…

Very helpful and quick to solve the issue. Thank you so much.

September 14, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you! So glad we could get it sorted quickly.

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

They look good

They look good , but haven't used them yet. Update 9/14/26 , just used the Silvery sheets last night . They feel comfortable, got a comfortable sleep .

September 13, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hey Dave,

Thank you for coming back to update us! Really glad the first night delivered. Here's to many more! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Silvery pillow cases

I wondered about pillowcases, they were great about an answer. Amazon

September 13, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Linda,

Always happy to help with any questions!😊

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I’m hoping they are good sheets

I’m hoping they are good sheets. I just received them today.

September 13, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Susan,

Hope you enjoy that first night. 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Highest Marks

Quick response and very understanding and fair. I give my customer support given the highest marks. Thank you!

September 13, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you! Really glad we could help!😊

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Customer service was very fast and…

Customer service was very fast and friendly. I very much appreciated that.

September 11, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Cindy,

We appreciate you taking the time to share that. 🖤

You know where to find us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Good

Wow good stuff

September 11, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hey Kerry,

Wow, thank you for your feedback! Hope you sleep great with our stuff too! 😊

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

High quality material

High quality material. Great customer service

September 11, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Eric,

Thank you for your feedback! Really glad you're happy with both the product and our team. Sleep well 😊

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very helpful

Very helpful, addressed my concerns and made it right. Quick and effective customer service. LOVE IT

September 6, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Chris,

Thank you! So glad we could get everything sorted quickly.

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I am looking forward to trying the…

I am looking forward to trying the Silvery Sheets which I ordered through a wonderful representative named Ann. Ann was very professional, informative and helpful. She was friendly, patient and kind. She stayed on the phone with me through the whole ordering process and I am very grateful for her knowledge and help. Her loyalty to your company shines through. With gratitude Theresa Scott

September 10, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Theresa,

Thank you so much! We'll pass this along to Ann, she deserves every word. Hope you sleep wonderfully in your new sheets! 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

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