Silvery Reviews 

247
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that support staff respond immediately, solve problems quickly, and remain extremely helpful throughout the process. Many people highlight the high quality of the bedding, explaining that the items are very soft, well made, and help keep them cool during the night. Some reviewers were not happy with excessive lint production or noticeable pilling issues after washing their new sheets. A few other people also noted that they still felt too warm during sleep or experienced longer wait times when trying to get a reply.

What people talk about most

Product

Clients share high satisfaction regarding the product, noting that the sheets are very comfortable, soft, and... See more

Quality

Customers had positive experiences with quality, frequently praising the sheets for being exceptionally soft,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the quick email responses and... See more

Response time

Users describe positive interactions with response time, frequently highlighting how quickly support staff... See more

Order

People report positive experiences with order processes, frequently highlighting helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put my new Silvery sheets on my bed yesterday and slept on them last night. They were amazing. Comfortable, well made, fits mattreses well. I have had some issues recently with breaking out from det... See more

Company replied

Rated 5 out of 5 stars

I was so pleased with the feel of the sheets. Was very comfortable and cool sleeping in the hot humid summer weather. Would definitely recommend these sheets to anyone who wants a cool, comfortable sl... See more

Company replied

Rated 5 out of 5 stars

Customer service was very prompt, with 2 very quick responses, on correcting a color choice mistake that I could not correct, one hour after placing the order. So far, 5 hours after order placemen... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.

Company replied


Company details

  1. Bedding Store
  2. also in
  3. Home Goods Store

Written by the company

Silvery® makes silver-infused bedding for people who take their sleep seriously. Our sheets, pillows, and comforters are engineered with material scientists to solve what ordinary bedding never could: overheating, bacteria buildup, and the constant cycle of washing just to feel clean. Silver-infused fabric helps keep you at a comfortable temperature, reduces bacteria buildup by up to 99.9%, and stays fresh up to 3x longer than regular sheets. Incredibly soft. Independently SGS lab-tested. Trusted by 120,000+ happy sleepers. Every Silvery product comes with a 100-night risk-free trial.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(247)

245 reviews in the last 12 months

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Rated 5 out of 5 stars

First night

Has only been one night but the feel great and I’m excited to see if these are going to help. Have company coming this weekend so they will get tested.

September 2, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Jessie,

Sounds like a great first night! Your guests are going to love them and hope you all enjoy the weekend. 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very impressed with the customer service team

I was not happy with my sheet set and they went over and beyond helping me. You have a great customer service department.

August 24, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Diana,

Thank you! We're sorry the sheets weren't the right fit but so glad our team could help. If you'd like to explore other options from our collection, don't hesitate to reach out at support@mysilvery.com or (762) 920-1623. We'd love to find something that works perfectly for you!

Silvery Support Team

Rated 5 out of 5 stars

So far shipping and order was good

So far shipping and order was good. Just now washing so not rating product- yet
Feels extra silky out of box which was done quite lovely

September 1, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Linda,

Great start! We think the best is yet to come. Hope you love them!

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

Ann w/Silvery

Ann, from Customer Service was very helpful getting me a discount and ensuring my order was properly placed.

August 31, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello John,

Thank you! We'll pass this to her. She'll be thrilled to hear it. So glad your order is all set! 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

Excessive lint and pilling

I recently bought (8-9-26) these sheets and when received I washed and dried them as instructed. I noticed how soft they were when I removed them from the box, great start.
Unfortunately after removing from the dryer I was amazed at the amount of lint they produced, I clean my lint screen after every use.
On our first use they were very comfortable but I still had trouble with being to warm and when making the bed noticed pilling, mostly on the bottom sheet. Since then I have washed them 3times trying to get rid of the lint and now excessive pilling but without a satisfactory outcome. I was expecting a better outcome. I cannot give a 5star rating because of this.

September 3, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Kathy,

Thank you for sharing this! A little lint on the first wash is normal, but pilling after several washes is something we take seriously. We're constantly working to improve the quality of our products and feedback like yours helps us do exactly that. We're sorry this happened and we'd love to sort it out for you. Please reach us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I just received my new sheets

I just received my new sheets, washed them as instructed and slept on them only two nights. They aren’t nearly as wrinkled as the prior sheets I have used. The fabric is soft and comfortable. In two nights I have not tossed and turned as much as I previously did. I can tell, as the sheets remained firmly in place. I hope this continues! If it does I am apt to get rid of all my other sheets and exclusively use this brand.

September 2, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Kathleen,

That's what we love to hear! Hope the good nights just keep coming. 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Order arrived timely

Order arrived timely. Great product!

September 3, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Candy,

Thank you! So glad it arrived on time and that you're happy with the product. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 3 out of 5 stars

Took 2 times to kinda answer question

Took 2 times to answer my question

September 2, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Christy,

We apologize for that! You deserved a clear answer the first time. We'll do better. Thank you for bearing with us! 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Updated Love these sheets

Updated. I love these Silvery sheets. They are so soft and comfortable. They laundered well. I love the color I got. Super comfy! Great price as well. I have bought an other brand multiple times. I’m gonna be gifting some of my other sets. I will be purchasing more in the future. Arrived on time. Haven’t used them yet but will update when I do.

September 1, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Vickie,

Thank you! On time delivery is always the plan. Can't wait to hear what you think once you've tried them! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Prompt service

Prompt service. Excellent feedback and problem solving.

September 2, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Anna,

Thank you! So glad we could get things sorted quickly and effectively for you.

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very precise answer that answered the…

Very precise answer that answered the question and gave additional info that I didn't know how to ask. Thank you very much!

September 1, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello David,

So glad we could cover all the bases for you! That's exactly the kind of service we aim for. Thank you! 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Quick response and issue was resolved…

Quick response and issue was resolved to my complete satisfaction

September 2, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello William,

Thank you! So glad we could get it sorted quickly and to your complete satisfaction. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Silvery was surprisingly quick to rectify the issue

Silvery was quick to respond even though it was the weekend. They solved there issue I was having to my satisfaction and sent out replacement items promptly. It's hard to find any company in this day and age that would step up and stand behind their product so fully.

September 1, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Teri,

We're always here when you need us! Standing behind our products is something we truly believe in and we're so glad it showed. Thank you for sharing this! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

Q and A

You answered my question directly and honestly.

August 31, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Scott,

Thank you. Really glad we could help!

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Quick response time

I emailed a question and I got an answer within a minute or two. I couldn’t believe how fast I received a response. Thank you kindly!

August 31, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Jen,

Thank you! So glad we could get you an answer right away. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Company invested in the customer

I emailed to let the company know that I was still getting hot every night and they offered to send me a different type if sheet- the “rest ool” sheet. I am anxious to try it, but based on my experience so far, they are very interested in making sure I am satisfied with the product.

August 25, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Janet,

Thank you for giving us another chance! The Restcool sheets were made for nights like yours, and we really hope they work for you. We'd love to hear how you get on! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Was not expecting to receive a reply on…

Was not expecting to receive a reply on a Sunday! Thanks for the quick reply. I would like to recommend that customers are made aware of the shedding that occurs during the first wash.

August 30, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Robin,

Thank you for the suggestion, some shedding on the first wash is expected, but we hear you and it's something we're constantly working to improve in our ongoing product development. Great feedback like this is what helps us keep getting better! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

When guests stay in my guest room

When guests stay in my guest room, they always comment on how soft my sheets are. I got the Silvery RestCool for my bed (night sweats!) and the Silvery Comfort sheets for my guest room. The Comfort sheets are SO SOFT and feel like staying in a luxury hotel.

July 8, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Jessica,

Your guests are lucky! And so are you with the Restcool taking care of those night sweats. So glad both sets are working perfectly for you. Sweet dreams to you and your guests! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Super helpful In spite of my mistake

Super helpful In spite of my mistake

August 29, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Cindy,

No worries at all! So glad we could get it sorted for you. 😊

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

You made the experience great

You made the experience great, you were so caring, which made me feel wonderful. Now if I get the replacement it would be even better.. Thank you 🙏
What is the 1 800 number? to chat with you, that’s better for me.

August 28, 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you so much for the kind words. We're sure your replacement is on its way. As for reaching us, you can call us directly at (762) 920-1623 or email us at support@mysilvery.com and we'll be happy to help!

Silvery Support Team

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