My Site Plan Reviews 938

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving plans and revisions within hours. The staff is frequently highlighted for their professionalism, helpfulness, and responsiveness, making the overall user experience smooth and stress-free. Many people appreciate the quick turnaround times and the high quality of the plans provided, which often exceed expectations. Some reviewers also mentioned that the website is easy to use, contributing to a seamless process from start to finish. The company's ability to accommodate changes and provide accurate, detailed plans quickly is a recurring theme among satisfied customers.

What people talk about most

Service

Consumers consistently find the service to be positive, highlighting its speed, accuracy, and... See more

Response time

Reviewers mention positive feedback about response times, consistently highlighting the speed and efficiency... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individual team... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process seamless,... See more

Based on these reviews

Rated 5 out of 5 stars

The service was much faster than anticipated, received a copy of the site plan within hours. After finding out about a county building setback from the road and finding a much smaller home, I had to... See more

Company replied

Rated 5 out of 5 stars

My professional was Roberto and he did a fantastic job. Prompt replies, very fast turnaround, and results that got my building permit approved. I had him do a house layout, foundation, and site plan... See more

Company replied

Rated 5 out of 5 stars

Quick turnaround for the site plans! They have good information included. I asked for some additional measurements on one project and they were able to provide that quickly. Will certainly use for upc... See more

Company replied

Rated 5 out of 5 stars

I'm so sorry for the late review. Service was impeccable. Plan was completed quickly. Any adjustments were made as soon as they were brought to their attention. I would recommend this company to anyon... See more

Company replied


Company details

  1. Drafting Service
  2. Architectural Designer

About My Site Plan

Written by the company

My Site Plan

Excellence in Site Planning

My Site Plan is a leader in the site planning industry, recognized for its exceptional service and quality. Founded by Army Veteran, Ryan Crownholm, our company has earned over 7,000 five-star reviews across different review platforms and serves clients in every municipality across the U.S.

  • Fast 24-Hour Turnaround
  • Over 7,000 Five-Star Reviews
  • Money-Back Guarantee
  • Trusted by 65,000+ Customers

Our team specializes in creating detailed site plans that meet the strictest building department requirements. We stand behind our work with a 100% money-back guarantee.

Get Your Site Plan in 24 Hours


Contact info

4.9

Excellent

TrustScore 5 out of 5

938 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

It wasn't useful and had some weird…

It wasn't useful and had some weird things in it. I was disappointed but I spoke to Lisa and she explained some things. In the end she was kind enough to give me a refund and I gave her some feedback. In the end it went well, but I did have to call to get it resolved.

March 15, 2026
Rated 5 out of 5 stars

Work returned in less than 24 hours

Work returned in less than 24 hours. work was exactly what i wanted and very accurate.
Job well done once again. Very happy with work by SitePlan

March 19, 2026
My Site Plan logo

Reply from My Site Plan

Hello Floyd! Thank you! We’re so glad everything came back quickly and exactly as you wanted—always a pleasure working with you!

Rated 5 out of 5 stars

Great service

Great service, goes above and beyound

March 19, 2026
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Reply from My Site Plan

Hi Joseph! Thank you! We’re glad you had a great experience—we always aim to go above and beyond!

Rated 5 out of 5 stars

Jovan was very help and acommidating to…

Jovan was very help and acommidating to my needs. Work was done quickly and accurately. Definetly recomend them.

March 18, 2026
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Reply from My Site Plan

Hello Anthony! Thank you! We’re glad Jovan was able to accommodate your needs and get everything done quickly —really appreciate the recommendation!

Rated 5 out of 5 stars

Very prompt

Very prompt, good detailing of site

March 14, 2026
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Reply from My Site Plan

Hello Travis! Thank you! We’re glad you appreciated the prompt service and detailed site plan—really appreciate the feedback!

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. My plan was completed over the weekend, which I was pleasantly surprised. Overall very happy.

March 15, 2026
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Reply from My Site Plan

Hi Rick! Thank you! We’re so glad you found the website easy to use and that the quick turnaround—even over the weekend—was a nice surprise!

Rated 5 out of 5 stars

They were able to produce what I want…

They were able to produce what I want within short time. Thank you

March 11, 2026
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Reply from My Site Plan

Hi Eti! Thank you! We're glad we could get exactly what you needed done in a short time—really appreciate it!

Rated 5 out of 5 stars

Igor was absolutely fantastic

Igor was absolutely fantastic. He helped me out every way possible. Not sure if they will accept it yet but I’m sure they will. My site plan looks great.!!! quickest turnaround ever even for slight improvements

March 11, 2026
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Reply from My Site Plan

Hi Michele! Thank you so much! We're thrilled to hear Igor was able to help and get everything turned around so quickly. Glad you love the site plan, and we truly appreciate the kind words!

Rated 5 out of 5 stars

I have used My Site Plan for several…

I have used My Site Plan for several projects and have great service every time! I will continue to have them handle my site plan needs. I strongly recommend their services to have with site plan needs!

March 10, 2026
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Reply from My Site Plan

Hi Andy! Thank you so much for your continued support! We’re thrilled to hear you’ve had great experiences with multiple projects and truly appreciate your recommendation!

Rated 5 out of 5 stars

Fast

Fast, professional, and responsible

March 6, 2026
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Reply from My Site Plan

Hi Quentin! Thank you! We’re glad you found our service fast, professional, and reliable—really appreciate the feedback!

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Great Turn around

March 6, 2026
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Reply from My Site Plan

Hi John! Thank you! We’re glad you were happy with the excellent service and quick turnaround!

Rated 5 out of 5 stars

Great Service

March 5, 2026
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Reply from My Site Plan

Hi Cliff! Thank you! We’re glad you had a great experience with our service—really appreciate it!

Rated 5 out of 5 stars

Excellent Performance

Responsive and great quality as always

March 9, 2026
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Reply from My Site Plan

Hi Helen! Thank you! We're glad to hear you consistently receive responsive service and great quality—really appreciate your continued support!

Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE

The customer service was outstanding and their prices are very reasonable. Lisa was patient, understanding and kind and I really appreciated that. I was not familiar at all about this process and she guided me through what I needed to do. Igor was the expert in drawing the site plan and he was amazing and very quick. When I needed a change, Igor made the change very quickly.
I am so happy that I chose My Site Plan. They are very professional and they genuinely care about their customers. I would highly recommend My Site Plan because they are simply the best!!

February 28, 2026
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Reply from My Site Plan

Hi Denise! Thank you so much for the wonderful review! We're thrilled Lisa could guide you through the process and that Igor delivered the plan quickly—your kind words and recommendation truly mean a lot to our team!

Rated 5 out of 5 stars

Amazing service

Amazing service! So responsive and helpful!

February 28, 2026
My Site Plan logo

Reply from My Site Plan

Hi Jennifer! Thank you! We’re so glad you found the service responsive and helpful—really appreciate the kind words!

Rated 5 out of 5 stars

It has always been a pleasant…

It has always been a pleasant experience working with My Site Plan. Amazing turn-around time with confirmed accuracy given the constraints of working without any actual survey documents. I recommend to my fellow architects to use this service to get a quick site plan that is the basis for acceptable submissions to local municipalities.

February 26, 2026
My Site Plan logo

Reply from My Site Plan

Hi Joe! Thank you so much for the incredible feedback and for recommending us to your fellow architects! We’re thrilled to hear the turnaround time and accuracy have met your expectations—always happy to support your projects and local submissions!

Rated 5 out of 5 stars

Exceptional process and product!

Fast, accurate, cool, well composed site plan with exceptional followup. Tops in customer service and answering questions to further add value to the product.

February 23, 2026
My Site Plan logo

Reply from My Site Plan

Hello! Wow, thank you! We’re thrilled you loved the plan and the follow-up—providing top-notch service and real value is what we’re all about!

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with MySitePlan. Their turnaround time was extremely fast, and the process was smooth from start to finish. The plans were clear, professional, and exactly what we needed. Communication was easy and efficient, which made everything even better.

February 21, 2026
My Site Plan logo

Reply from My Site Plan

Hi Rodrigo! Thank you so much for the thoughtful review! We’re thrilled to hear the process was smooth and that everything met your expectations—really appreciate you taking the time to share your experience!

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