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My Skin Feels Reviews 

141
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company, often describing the skincare line as an absolute game-changer. Customers frequently praise the natural, sustainably sourced ingredients, gorgeous scents, and gentle formulas that leave sensitive skin feeling deeply nourished, soft, and hydrated without any greasiness. Consumers deeply appreciate the ethical brand values and eco-friendly packaging, noting that these reliable items bring genuine joy and wonderful results to their everyday wellness routines. Some reviewers were not happy with certain ingredients, mentioning that the scented formulas caused unexpected skin flare-ups, rashes, or worsening eczema instead of providing relief. A few people also felt that the products did not deliver the desired moisturizing results for drier skin types.

What people talk about most

Product

People report positive experiences with the product, highlighting its nourishing and gentle formula.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the nourishing and hydrating benefits... See more

User experience

Users describe positive interactions with user experience, highlighting how enjoyable and easy products are... See more

Ethics

Reviewers highlight positive aspects of ethics, expressing deep appreciation for the brand values and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Started using My Skin Feels products a few weeks ago and they have been an absolute game-changer! The moisturiser is incredible - super hydrating, nourishing and gentle, and little goes a long way and... See more

Company replied

Rated 5 out of 5 stars

In terms of sustainability/brand ethics, of course, but these products also make a tangible difference to your skin! It’s instantly noticeable compared to a lot of other mediocre products on the marke... See more

Company replied

Rated 5 out of 5 stars

This is an amazing company!! Not only are the products gorgeous to use, ethically produced, and made from food waste, (which I love the thought of), but they have just generously donated two produc... See more

Company replied

Rated 5 out of 5 stars

Hello Firstly huge congratulations on your Dragons Den success! I am very pleased for you! My husband first spotted your cream at the Farmers Market near us almost a year ago and that started me us... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Products Vending Machine

About My Skin Feels

Written by the company

My Skin Feels Products

My Skin Feels is an award-winning skincare brand from Brighton, recently featured on BBC Dragon’s Den. We create over 99% natural, vegan skincare using rescued ingredients from the organic tomato ketchup, olive oil, breakfast oat and orange juice industries. By giving these nutrient-rich by-products a second life, we're able to create efficacious skincare while helping reduce food waste and environmental impact.

Our products are loved by people with sensitive, dry and eczema-prone skin, and are designed to support a healthy skin barrier with gentle, naturally derived fermented ingredients.

We believe skincare should be simple, effective and suitable for even the most delicate or reactive skin. From nourishing face creams and body care to everyday moisturisers, our multitasking products are designed to support healthy ageing, long-lasting hydration and support healthy skin naturally.

100% Vegan

100%
VEGAN

Rescued Food

RESCUED
FOOD

Recycled Water

RECYCLED
WATER

Natural Ingredients

NATURAL
INGREDIENTS

Cruelty Free

CRUELTY
FREE

Recyclable

RECYCLABLE

Everything is made locally in the UK and packaged in recyclable aluminium sourced from Europe, helping to reduce plastic waste and reduce our environmental footprint. Thanks to our upcycled orange ingredients, we're also able to make use of recycled water recovered during juice production. We're proud to create natural skincare that's better for sensitive skin and better for the planet — combining high-performance ingredients, sustainable innovation and ethical manufacturing in every product.

As part of our commitment to our community, we donate 1% of sales to Brighton & Hove Food Partnership to help tackle food waste locally.

Shop Now My Skin Feels Product Range

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

141 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(141)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best products I’ve ever used

Best products I’ve ever used! I was searching around for ages for skin care that worked for me. Love that it’s good for the planet too.

July 1, 2025
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

This has made our day!

Rated 5 out of 5 stars

10/10 would recommend

I don’t usually write reviews, but I had to for this. My skin has never felt this hydrated, calm, and soft. My skin feels makes a difference!!

After a week, my skin felt smoother and looked more healthy. I love how natural the product is and the fact that it’s great for the environment too!

July 1, 2025
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

Thank you so much for taking the time to write this. It really means the world!

Rated 5 out of 5 stars

Incredible brand with the best ethos…

Incredible brand with the best ethos out there! The moisturiser is my favourite for daily use and also helps with small dry patches of eczema that I have on my hand too. LOVE LOVE LOVE.

July 1, 2025
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

So happy we have been able to help your eczema!

Rated 5 out of 5 stars

Two top quality products

Two top quality products, delivered beautifully with zero waste and a very thought-out brand.

June 30, 2025
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

Thank you so much for taking the time to leave this Alex.

Rated 5 out of 5 stars

Excellent product

Excellent product! Many beauty products irritate my skin but this was great. Skin was left feeling so nice and clean.

December 1, 2024
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

I'm so glad you like our products!! Yay to happy, healthy skin!

Rated 5 out of 5 stars

Such a lovely moisturiser

Such a lovely moisturiser! I've been using it for a year and my skin is hydrated and glowy. Also, the best base for makeup, so many compliments. It's a dream!♥️

May 1, 2025
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

Thank you so much Chloe!

Rated 1 out of 5 stars

Warning!

Warning... Not suitable for teens and children.

My wife purchaced a couple of products from My Skin Feels when atteding a craft fair. She was really impressed with the brand and talked at length with the person at the stall. She was assured of the suitability of the product.

However, my daughters are now on day 2 of red, painful and itchy skin. We've had to use anti histamines to take away the distress of the itchy skin. If there is a day three we'll need to go and seek medical attention.

Its concerning to say the least.

December 2, 2024
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

Hi Simon,
First of all, I am sorry we are just seeing this now and we are so sorry that this happened to you. Our products are dermatologically tested on sensitive and eczema-prone skin so this reaction is very surprising.

If you are able to reach out to us directly we can sort out a refund for you. It would also be great to know what happened in further detail, for example if the products were used on their own or with anything else, if you daughters have food allergies that we were unaware etc of so we can go back to our product team and understand what / how this reaction was caused.

Again please accept our deepest apologies and I hope that your daughters are feeling much better now. You can reach us on contact@myskinfeels.com and please always reach out to brands directly in a case like this so we can respond to you straight away.

Best Wishes
Danielle

Rated 5 out of 5 stars

Purchased the face wash and been using…

Purchased the face wash and been using it daily for 2 months - smells amazing, really cleans my skin without stripping it, great packaging design and I love the concept behind the brand. Will definitely be trying out the moisturiser next!

January 25, 2024
Unprompted review
My Skin Feels logo

Reply from My Skin Feels

Ah thank you so much Jo. I am so happy that you love it. :)

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