The price of these lights from My Smart Home Shop was very competitive. Delivery was quick with plenty of communication beforehand. The product was well packaged and of high quality as expected. I... See more
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Review summary
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Pet hate. Getting a request for a review before receiving the goods! Order Sun 8 with delivery expected Tuesday 10th, delivery not made as it was required to be signed for, change address for deliv... See more
Actually delivered before the scheduled date, installed the Ring Camera yesterday and all seems good,
Item arrived quickly and in adequate outer packaging. On opening, the internal package was in good order with no damage. Can't report on the cube performance as I have to wait for HDMI cable to arrive... See more
Company details
- Electronics Store
- also in
- Audio Visual Equipment Supplier
- Electronics Company
- Home Audio Store
- Lighting Store
- Security Equipment Store
Written by the company
Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!
Contact info
Ivinghoe Business Centre, LU5 5BQ, Dunstable, United Kingdom
- 03300436364
- smart@mysmarthomeshop.co.uk
- mysmarthomeshop.co.uk
4.4
Excellent
246 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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good products and quick delivery
good products and quick delivery. Strongly recommended
March 12, 2026
Unprompted review
Just as described
Just as described, easy to order, good price & fast posting. Thank you!
March 5, 2026
Unprompted review
Purchased 3 Google Protect smart home…
Purchased 3 Google Protect smart home smoke and CO detectors. Arrived quickly - 2 were sealed and came with all correct packaging, stickers, instructions and documents - 1 was clearly open box, missing internal packaging, stickers removed, battery pull removed so batteries were operational, no instructions and no documents - clearly a used item. I emailed and got quick reply suggesting all was new, may have been a ‘tested’ item, offered £5 voucher as no other stock to replace. I replied to question why if ‘tested’ all packaging and documents were not replaced. I accept no further stock to replace. I asked for modest reduction on a second hand, activated product that was sold as ‘new’. No reply. Further emails sent - still no reply. So am being ignored. Poor customer service and should not seek used items as new.
February 25, 2026
Unprompted review
My Smart Home Shop excellent service …
My Smart Home Shop excellent service However the product not so good. Very disappointed. No where near the stated distances from module to cameras.
February 20, 2026
Unprompted review
Pet hate - review before receipt - but great customer service
Pet hate. Getting a request for a review before receiving the goods! Order Sun 8 with delivery expected Tuesday 10th, delivery not made as it was required to be signed for, change address for delivery on Thu 12, not received, now tracking not updating. Ordered from Argos as needed for a weekend project. With Argos ordered at 10am for collection after 4pm and a cheaper price. If I ever receive goods I will be returning them for a full refund.
Having posted a 1* star review, I have been subsequently very impressed by the responsive customer service and recognise that the delay is out of their control and have been re-assured that they will track the lost item and refund appropriately. On that basis for the excellent customer service I have amended to a 4* review - only missing 5* as I have no product to review. Thank you My Smart Home Shop - great service.
February 13, 2026
Unprompted review
Makes light work of the ironing!
Very easy to buy, delivery very prompt, this steam iron is a game changer!! Easy set up, so light, removes creases with one glide - makes ironing swift and effortless!
February 1, 2026
Unprompted review
Excellent pricing well below high…
Excellent pricing well below high street retail prices. Next day delivery.
January 16, 2026
Unprompted review
Ring additional battery
The product was as described, came quickly and was adequately packaged. I have charged it up and will use when the original battery is low.
January 2, 2026
Placed an order on Thursday with…
Placed an order on Thursday with next-day delivery in mind. Stayed home all day Friday and Saturday, but with no updates, it seemed Parcelforce awaited the goods. Reached out to the company Sunday and Monday morning about the lack of delivery and updates. By Monday afternoon, they informed me of an issue that led to the items being returned but promised a Tuesday delivery. The Post Office later emailed, indicating a delivery window between 10 am and 2 pm Tuesday, though it wasn't guaranteed. Again, we stayed home, and the package eventually arrived at 4:10 pm. Spending three days indoors for a signature-required delivery was frustrating. However, today's follow-up call (Wednesday) came with an apology for the delay, which was both unexpected and greatly valued.
January 1, 2026
Unprompted review
My Nest smoke/Co detectors all required…
My Nest smoke/Co detectors all required replacing as they reached their end date. 1st time I've used My Smart Home Shop and I'm very impressed. The items available are varied and if good quality. I also liked the service and information they provided. I have ordered more items since this review date and will use again, in fact I've replaced all the nest parts with Google Nest items so now have compatibility with Google Home. All in all 10/10
December 14, 2025
Ordered by mistake
Ordered by mistake, absolutely no fuss or bother about a full refund and cancellation of my order.
I will use this company in the future.
Thanks to all
December 9, 2025
The service was impressively quick and…
The service was impressively quick and the overall experience was fantastic. I will certainly return in the future.
December 17, 2025
Unprompted review
Cameras arrived on time and have a very…
Cameras arrived on time and have a very good picture
November 10, 2025
Great service
Quick delivery and easy to access post sale support to answer my questions. Many thanks
November 10, 2025
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