Myspokes 

First time ordering from this website and couldn't be happier. Ordered a Giro Atmos helmet, quick delivery and a good price. Thanks!

looked around for my girlfriends new bike for a while! with only Evans supposedly having them instock, when they screwed my order up i found these guys! They gave me amazing service, bike arrived super quick and the deals they throw together are great! best price on the web with out a doubt will be sure to use them again!

I was searching for a new helmet and lights for my winter commute Myspokes had the best price by a longshot. I Ordered a helmet and some lights late night Tuesday, I received the goods within 48 hours or ordering. Will be ordering again soon!

I ordered my son a Wethepeople BMX bike on 26th August with this company as the prices were good. We waited a good week for the bike to arrive, but as we had ordered it over bank holiday we thought it may take longer. Eventually I rang this company to get an update, when I eventually got through I was told our order had got 'lost in the system' I asked what this meant and got told we couldn't have the bike as it was now out of stock..... Yet they still took the money from our account. I asked when they had gone out of stock and the reply was within the last 24 hours... Strange that, as I ordered it well over a week ago at this point! Andy who is the owner replied sorry we should of let you know. I had to push and ask what other bikes they had as they already had our money, he said he was 'prepared' to see what other bikes he had available and would return my call.
When he called back all of a sudden he had got hold of one of these bikes but a different colour which was fair enough. The bike arrived and we were not happy with it. I called the company again and the customer service was disgusting. He didn't care, wasn't interested and just plain rude!! I eventually decided to keep the bike, took it to a bike shop and got it put together, only to be told 3 parts for the bike were missing! Which is obviously why we were struggling to do it ourselves. We got them replaced by the person who assembled it as I could not bare to deal with this company again. He states he has been in the business years but some customer service training would definitely benefit him!
Can safely say I will not be ordering from here again.

they make calls but only answer the phone once every 3 days at most if you are luckey ,very bad service and rude when u finally get threw .

I ordered a bike which had no 'out of stock' badge on the page or anything and was told it was in fact out of stock. Despite this they still removed money from my account. They then asked if I wanted a newer version for a bit extra which i agreed to, but a week later they have not taken the extra money from my account despite saying they would have done it by now. The bike is meant to arrive today but I have not been given a tracking email like it said they would. Everything seems like they couldn't care less and person who operates phones never sounds sincere and makes it feel like you are wasting his time. Awful really.

Cheapest price on the web and got it to me before the weekend :)

Cheers Again MySpokes !!! Lucy

This is the 3rd or 4th time I've used myspokes.co.uk now. The products always arrive the next day and they always seem to be the cheapest!

Just read the review below haha Nelson the reason bike shops have to up the price is because they are charged to use the scheme

Alan

I usually buy all my cycle stuff from another well known online cycle shop. However the price for the item I required was significantly cheaper from myspokes so I took the plunge.
I was impressed by the ease of their website to use and the content available. The item arrived as requested and was well packaged. It arrived quicker than items I ordered from my usual cycle shop that I ordered at the same time. I would use them again.

I've had no problems with them what so ever. I ordered Tuesday at 10pm and I received my package on Thursday at 3pm via City Link. Cheapest online! Recommended!

Competitive prices but my order was lost in the "system".
When I called 6 business days after purchasing an item to enquire about my order I was first told they could not find it on the computer. Only after forwarding the confirmation order email back to myspokes and being told "it looks authentic the email" only then they found the order manually.
To add injury to insult when I asked for compensation I was told I was going to get the cheapest price available which I said I was already getting and then he said he could not sweeten the deal as he would lose money but gave me hope when he said he would talk to his manager before posting the item. Well I got the item today and there was nothing to "sweeten the deal" not even a token of gratitude, I guess they haven't lost money on the deal but they will lose a customer now.

This is the 4th time Ive used myspokes.co.uk and every purchase has been perfect. Daniel has been great at advising or sourcing information regarding products, even if they are not on the website they get the bits in for me and always give me the lowest price on the web!

Bought a bike from this lot, saved a grand and it arrived fully built in 3 days! Since then bought a few bit of pieces, Park stand, Xar Helmet and Exposure lights all arrived within 2 days and all see to be massively cheaper than everyone else! Cheers boyos!

So glad I found this site!! Great prices and great service. I'll definitely use them again. Thanks Myspokes!

I am rarely one to commend good service but in this case have to.

After trawling the web for a XC bike for the Mrs I came across the myspokes website. After seeing the very cheap prices I decided to call in to ensure they were as they seemed. The person I spoke to was incredibly helpful and ensured me the prices on the website were correct, he also offered a deal on lock and lights that I went for.

Best bit, I mentioned we were going away over the bank holiday and he said he'd try his hardest to get the bike to us before hand. In 48 hours it arrived fully built and ready to go!

If you are looking for a cheap bike deal that comes with excellent service then I would highly recommend using this website.

Despite the bad reviews on here I ordered from Myspokes because their Giro helmet price was significantly less than their competitiors and I wasn't in any particular rush to receive it!

I ordered the helmet on the 18th August, it was dispatched on the 19th by first class post and delivered on the 20th.

Absolutely delighted.

In this day and age, shipping service is the main competitive advantage for most companies. Myspokes however really don't seem to understand that. Having ordered the item 5 days ago, I'm told that the item isn't due to be dispatched for another 4 days - I only found this out today when I rang up, as the helmet still hadn't arrived at my door.
Cheap prices but that doesn't make up for the poor quality of service!