Mystic Perfume Reviews 450

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its authentic products, often highlighting the excellent selection of niche and luxury scents. Many people are particularly impressed with the unbeatable prices, noting that they are some of the best available. The fast shipping and meticulous packaging, ensuring items arrive safely and securely, are also frequently commended by consumers. However, some customers experienced issues with delivery, with a few mentioning delayed or lost packages. A small number of people also reported receiving the wrong fragrance or finding the scent to be weak and not long-lasting, leading to disappointment with the resolution provided.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the authenticity of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast and reliable shipping.... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that products are... See more

Quality

People report positive experiences with quality. Customers consistently praise the authenticity and high... See more

Service

Users describe positive interactions with service. Customers consistently praise the company for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mystic Perfume has been my go-to fragrance shop for over a year, and they’ve never disappointed me — not once. They always have exactly what I’m looking for, including hard-to-find niche and luxury... See more

Company replied

Rated 5 out of 5 stars

I ordered channel no5 eau de perfume authentic very well packaged and at £65 for a 100 ml bottle couldn't be happier. I can't get this price anywhere I've been abroad and I am well travelled. Thankyou... See more

Company replied

Rated 5 out of 5 stars

Mystic Perfume Nghia Tran is the best! 🙌 I grabbed a Baccarat Rouge tester and wow—it’s A1! I didn’t realize how much I missed this scent until now. The shipping was super fast, communication was on... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Mystic Perfume, and I’ll admit I was a little worried about watered-down scents like I’ve experienced elsewhere. But everything arrived packaged beautifully, shipp... See more

Company replied


Company details

  1. Perfume Store

Written by the company

At Mystic Perfume, whether you’re a fragrance enthusiast or just beginning your scent journey, we’re here to help you discover perfumes that suit your style. Based in Houston, Texas, we are an independent perfume discounter dedicated to bringing you authentic fragrances without the premium price tag. Our collection includes full-sized bottles as well as hand-decanted travel sizes, carefully prepared from genuine fragrances. While we are not affiliated with the brands or manufacturers, we ensure that every product we offer is 100% authentic and sourced from trusted suppliers. For more details, please refer to our Terms & Conditions or contact our customer service team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy communication and super fast…

Easy communication and super fast shipping but I can’t forget the great pricing. First time shopper but definitely won’t be my last.

October 30, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Kenisha Daniels! We’re so glad you enjoyed the easy communication, fast shipping, and great pricing. Can’t wait to hear from you ✨😊

Rated 5 out of 5 stars

Authentic products at a great price

Authentic products at a great price. Speedy shipping and expert packaging. Can’t ask for anything better!

November 1, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Jacktown005 D! We’re thrilled you loved the authentic products, great pricing, and speedy, expert packaging ✨😊

Rated 5 out of 5 stars

Love everything, thank you!

Everything was carefully packaged and just as described! Will continue to buy form Mystic 💕

October 30, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Amanda! We’re so glad everything arrived perfectly. We appreciate your continued support! 💕✨

Rated 5 out of 5 stars

Great products

Great products. Low prices. Trusted discount site. Fast shipping.

October 30, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Ms. Smith! We're so glad you trust us and enjoy our products, prices, and speedy shipping. 💫

Rated 5 out of 5 stars

This site beats all major discounters

Owner is very attentive and friendly. The shipment got here fast too. Every fragrance is way below retail and even beat major discounters too.

October 30, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you so much! We truly appreciate your kind words and support — so glad you enjoyed the prices and fast delivery! 🌟

Rated 5 out of 5 stars

Excellent customer service

I had an issue with my code, and I wrote them an email to address it. They resolved it so quickly! Great service and fast delivery.

October 30, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you! We're happy we could help quickly and that you had a great experience with our service and delivery. 💫

Rated 5 out of 5 stars

It's an easy to navigate site

It's an easy to navigate site. Fast service and authentic fragrances.

October 29, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, VT! We're glad you enjoyed the smooth shopping experience and authentic fragrances. ✨

Rated 5 out of 5 stars

The product was shipped fast but there…

The product was shipped fast but there were some issues with UPS indicating they delivered it but there was no pkg. The seller worked with me to file a claim but even they were given some grief from UPS. The seller reached out to me and was willing to process it through their insurance. The day that I was going to fill out the affidavit and send it to the seller, upon my return home from work the package was at my door. It was a week later than it originally stated it was delivered.

October 15, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Midori! We appreciate your patience and understanding — we’re so glad your package arrived safely.

Rated 5 out of 5 stars

Perfume

Wonderful fragrance!

October 24, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Shari! We’re so happy you loved your fragrance. ✨💖

Rated 5 out of 5 stars

Mystic Perfume is Pure Excellence!

I recently purchased Ex Nihilo The Hedonist Extrait from Mystic Perfume and the entire experience was outstanding. The fragrance arrived perfectly packaged in flawless condition and exactly as described. Customer service was excellent and they responded directly and quickly when I had questions.

The price was the best I have seen anywhere online after months of searching and the product is 100% authentic with no doubt whatsoever. Everything about this transaction felt professional and reliable. Mystic Perfume is absolutely legit and I will definitely be shopping with them again.

October 30, 2025
Unprompted review
Mystic Perfume logo

Reply from Mystic Perfume

Thank you so much for your amazing feedback! We're thrilled you had such a great experience and loved your Ex Nihilo purchase. Your trust and support mean the world to us! 🌟

Rated 5 out of 5 stars

Consistently great and on time

Consistently great and on time. Will continue to buy.

October 23, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, WLee! We appreciate your continued support and are glad you always have a great experience. 💫

Rated 5 out of 5 stars

This was my first experience with this great experience!…

This was my first experience with this company. It was easy and shipped very fast. I will definitely be ordering from here again. Plus the price was the best I’ve found.

October 23, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Marcus! We're so glad your first experience was great and that you enjoyed our prices and fast shipping. 🌟

Rated 5 out of 5 stars

I find the testers' proposal…

I find the testers' proposal interesting, as they have good prices and are clearly very responsible with their orders.

October 20, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Jorge! We're happy you appreciate our reliable service. 💫

Rated 5 out of 5 stars

I’ve ordered from here many times and…

I’ve ordered from here many times and enjoy their great prices and fast shipping

October 20, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Chet! We truly appreciate your continued support and are glad you enjoy our prices and speedy shipping. 🌟

Rated 5 out of 5 stars

Fast

Fast, reliable shipping. Prices are low. Will always use them.

October 7, 2025
Mystic Perfume logo

Reply from Mystic Perfume

Thank you, Shosho! We're glad you love our prices and fast, reliable service. 💫

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look